Bing retired and on a fixed income the utilities included sure is a help. Plus it is on multiple bus lines and on the new metro, which is great!! That being said it is nice to actually recognize someone in the office... not to mention who walks up to your door when you ask for a repair. I dont think there has been a change in employees in 2 years. The landscape could use some attention, but they are always clean and the place just keeps getting better and better. I have never lived in a apartment building that actually has potlucks, barbeques and socials for the people living there. The office does them every 2 or 3 months here. It is really nice to get together with other people here and getting to know them. I have made great friends here and know that others living here are looking out for me and my neighbors. For the price I dont think I could recommend a place more than this place.