Becca(staff member) is wonderful. I've never had to wait for repairs. everything we've asked for we got rite away(and then some)
you get up to 4 free passes to l.a. fitness for you AND friends, free club house for bbq's and birthday parties with a big huge tv. we always have a clean pool (given a storm hasn't hit)
and maintenance is always on the ball
the staff is very friendly. as of now with the economy and what not, prices are average. i highly recommend it. I've lived her 3 years and love it.
although a peeing dog up stairs sucks(a told below in another comment) there's not much a staff member can do about that accept keep telling the attendant to not let their dog pee on the patio.