What is the pet policy at The Hawthorne?

Cats Allowed Deposit: $200 Fee: $200 Rent: $35 Pet Limit: 2 Dogs Allowed Deposit: $200 Fee: $200 Rent: $35 Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Hawthorne, Phoenix, AZ

epIQ Report Card

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Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (53 Reviews)

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Resident • 2019

05/19/2019

the neighbors of apartment 2078 from 5:30 in the morning put loud music and smoke marijuana inside the apartment, all that smoke passes to the other neighbors, and it is too much the smell of marijuana, It is too much smoke and the smell of marijuana… See More

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t.j.max • Resident • 2015 - 2016

07/19/2016

Please Please Please try to avoid this apartment complex. Old management as well as New management people are terrible. They will scam you any way they could. You will see random people getting into the apartment complex. The front apartment gates are broken most the time.… See More

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rawat.manoj • Resident • 2014 - 2016

05/05/2016

The worst experience in coordinating and get hold of management. There is lack of coordination and communication within management and Resident have to suffer for that. There are lot many things but I am not sure if all these can be shared here. You hardly get… See More

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Resident • 2015 - 2016

01/26/2016

The new management at The Hawthorne is quite terrible. They have done some really shady stuff to us. One example is they basically stole my roommates car. His car had a frozen cylinder so he parked it in the very back lot that way it wasn't… See More

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The Hawthorne Manager

01/26/2016

We apologize that your experience has been less than ideal for you. After reading your review I called the towing company listed for our community. The young lady I spoke with assured me that they had not towed anyone from our community. I also spoke with the HOA and my staff ; as we had not authorized any towing. I would like for you to come in and bring the copy of the invoice or receipt so that we may get to the bottom of this issue. If you would like to email the information my email address is: [email protected] Please feel free to contact me anytime. Best Regards, Cathy Burdge Community Manager

CindyG77 • Resident • 2015

11/19/2015

I moved into The Hawthorne in October. So far, this has been the best move for my family and I. My little ones love it here. The maintenance staff has been amazing and the ladies in the office are always willing to help. I was a… See More

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The Hawthorne Manager

11/19/2015

Thank you so much for the great review CindyG77! We are happy that you chose to live at The Hawthorne and we pride ourselves on working hard to ensure our residents feel at home. Community is huge for us at The Hawthorne and it is reassuring to hear that we are doing our job right! If we may be of any assistance, please feel free to always give us a call (602) 604-1885. Best regards, Cathy Burdge, Community Manager for The Hawthorne.

pantherxxx • Resident • 2014 - 2015

11/09/2015

My experience here has been very good, which is why I continue to renew my lease. The grounds and buildings are kept up beautifully. The clubhouse is gorgeous and the 2 pools areas are resort quality - always sparkling! I love the quiet gated security of… See More

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The Hawthorne Manager

11/19/2015

Hello Pantherxxx, Thank you for the positive feedback. We are very pleased that your experience has been enjoyable. We would also like to thank you for continuing your stay. If we may be of any assistance, please feel free to always give us a call (602) 604-1885. Best regards, Cathy Burdge, Community Manager for The Hawthorne.

Mark862 • Resident • 2015

10/26/2015

I have lived here for about 3 months now, and I love it here! I was a bit hesitant because of reviews. The grounds are kept nicely, fitness center equipment is dated, however clean. I have great neighbors. I did have a few things that needed… See More

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The Hawthorne Manager

11/19/2015

Thank you so much for the great feedback Mark862! We are happy that you chose to live at The Hawthorne and we pride ourselves on working hard to ensure our residents feel at home. Community is huge for us at The Hawthorne, and it is reassuring to hear that we are doing our job right! If we may be of any assistance, please feel free to always give us a call (602) 604-1885. Best regards, Cathy Burdge, Community Manager for The Hawthorne.

Resident • 2014 - 2015

09/15/2015

I'm glad that more reviews are pouring in for 2015 to make the people aware of the new management. People might think that they are gonna be fine if they don't deal with the management very often. I'd say that you'd be wrong with that perception.… See More

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The Hawthorne Manager

11/19/2015

Hello, we apologize that your experience has been less than ideal for you. We have made additions to our community staff and would love for you to give us the opportunity to show you that you can still love where you live. Please give us a call so that we may better assist you (602) 604-1885. Best Regards, Cathy Burdge, Community Manager for The Hawthorne.

Resident • 2012 - 2015

09/08/2015

To be specific: nothing gets fixed in any kind of timely manner. Gate locks broken for months, TV in fitness center broken for months, grills broken for months. Staff tells us, "we're aware," or we'll get to it soon." I look at reviews to get a… See More

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The Hawthorne Manager

11/19/2015

Resident • 2014 - 2015

08/28/2015

I do not recommend this place to anyone ! The new management is very unprofessional , incompetent , rude and careless ! Customer service is not in their vocabulary . All the office staff care about is MONEY.MONEY,MONEY!!! They do not return your calls nor do… See More

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Tiny12 • Resident • 2012 - 2015

03/05/2015

I had no clue. Inflation would hit the Hawthorne this quick. The price of rentals has exploceded and its not worth the big bucks. The location downtown is beautiful but upon moving here it was far from a sweet deal. There is usually one treadmill working.… See More

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Resident • 2014

12/01/2014

I was initially so excited to move here until I did. The staff at fist comes off very helpful and polite until after you move in, then they become very rude and unhelpful. I had a friend move in with me due to their problems with… See More

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Resident • 2011 - 2013

10/24/2013

I moved into the Hawthorne in 2011 and have had 0 complaints about living here. Yes you can hear the water when a neighbor takes a shower (in the pipes not in their bathroom) but this is an apartment complex, not a monastery. Susan in the… See More

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The Hawthorne Manager

10/25/2013

Thank you for your feedback we are so happy that you have been so happy with your experience living in a P. B. Bell Community. ~Management

Craigles01 • Resident • 2013

08/11/2013

The staff failed to mention the 60 day notice requirement until move in day. By that point it was too late to back out. This should be very prominently stated as part of the information provided on the first visit. Very disappointing. Combine that with walls… See More

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Resident • 2011 - 2012

04/23/2012

I can t say enough good things about the Hawthorne. The management was absolutely superb. Things were fixed almost immediately, noise from neighbors was dealt with promptly, and the managers were incredibly honest people. Whenever something broke, or even when an odd type of light bulb… See More

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Resident • 2011 - 2012

03/19/2012

On 04/14/2008, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 08-04094. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a… See More

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lvrenter196744 • Resident • 2012

03/14/2012

I have just rented here but did a very carefull review before renting as the current place I was living was a nightmare.The staff was very helpfull and did a super job as well as a killer deal on my new place.The remodel is great and… See More

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Resident • 2011 - 2012

03/10/2012

best advice i can offer at this point, condescending and rude office staff.. they are not approachable at all! ... they are not exactly good fits for the positions they hold!, when trying to talk to the assistant manager he got an attitude and walked away...… See More

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Resident • 2011 - 2012

03/07/2012

I have been a tenant for about a year. I have to agree about the management staff and the property in general. It seems that things are getting worse. When you file a work order, it seems that things take forever to get fixed. One of… See More

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tjsmith588 • Resident • 2010 - 2012

03/05/2012

ive been living here for 2 years and i like it. the proximity to the highways and the central location makes communiting easy and ive had 3 different jobs in different parts of the city over the last 2 years. also the lightrail is a nice… See More

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rain2344 • Resident • 2012

02/24/2012

From the initial time you step into the office, you think this is going to be a great place to live. They make it sound like it is fantastic, that is until your lease is signed. I have lived here for a short amount of time… See More

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The Hawthorne Manager

02/24/2012

"We are very sorry that you have been frustrated with your living experience thus far. We take a lot of care and pride in trying to keep all of our residents happy and regret that you are having all of these frustrations. Please contact Susan (that's me the property manager) as soon as possible so we can schedule a meeting and do what we can to make things better for you." Sincerely Susan Hawthorne Community Manager

sparakh10 • Resident • 2012

02/01/2012

I have stayed in Hawthorne for more than a year and I had to leave only bcoz I was relocating to Texas. Its a wonderful place to stay.The location is perfect as it is close to light rail and other stores like safeway , F&E. The… See More

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SteveT81 • Resident • 2008 - 2012

01/30/2012

I have been a tenant at The Hawthorne Condominiums for over 3 years now. During my entire tenancy, I have been completely happy from the moment I have moved in. A few of my remarks are as follows: The location of The Hawthorne is perfect. It… See More

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Resident • 2011 - 2012

01/28/2012

We have lived here right at a year. It is a nice place to go after a hard day at work. The apartment is very nice, the staff is friendly and helpful, and we have no complaints. See More

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Resident • 0

01/28/2012

Glad I chose this place. Excellent response to issues, safe & clean. Neighbors around me have lived here for years - that speaks volumes.

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Covered Parking
Guest Parking

General

Additional Storage
Air Conditioning Ports
Alarm Available
BBQ and Picnic Area
Balcony or Patio
Blinds
Cable and Internet Ready
Ceiling Fan
Clubhouse
Clubhouse with Coffee Bar
DishWasher
Electronic Payments Accepted
Fitness Center
Gated Access
Kitchen Pantries
Microwave
On-Site Maintenance
On-Site Management
Online Payments Accepted
Photo Copy and Faxing Services Available
Pool
Quality Landscaping
Short Term Lease Available
Smoke Free Community
Spa
Walk In Closets

Pets

Cats Allowed
Deposit: $200
Fee: $200
Rent: $35
Pet Limit: 2
Dogs Allowed
Deposit: $200
Fee: $200
Rent: $35
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
802
Available
Avail.
N/A
Model
The Roosevelt

View Floor Plan

Price
Price
$1,250 - $1,770
SQ. FT.
752
Available
Avail.
2 Units
Model
The Monroe

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
998
Available
Avail.
N/A
Model
The Adams

View Floor Plan

Price
Price
$1,430 - $1,855
SQ. FT.
1,042
Available
Avail.
3 Units
Model
The Jefferson

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,685 - $2,275
SQ. FT.
1,198
Available
Avail.
1 Units
Model
The Washington

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

If you’re looking for a spacious apartment with enviable amenities and an unbeatable location just minutes from downtown Phoenix, you’ll love The Hawthorne Apartment Homes. This pet-friendly apartment community is designed to bring style, comfort, and convenience to your busy life. It's easy to see why so many people love coming home to The Hawthorne. We offer one, two and three-bedroom apartments in a variety of different open-concept floor plans so you can choose the one that perfectly fits your lifestyle. Work your culinary magic in the expertly designed kitchen, complete with oak cabinetry, a complete energy-efficient appliance package, and upgraded countertops. Reheat leftovers from Mi Patio Mexican Restaurant down the street, or invite friends over for a home-cooked meal. The bright and airy lounge areas are ideal for entertaining and feature large windows, beautiful hardwood floors, and plenty of space to set up your living space just the way you want it. The private bedrooms are set apart from the living areas, creating peaceful retreats away from the common areas. Full-sized washers and dryers, plush carpeting, meticulously crafted ceramic tile entries, grand vaulted ceilings, spacious closets, welcoming gas fireplaces, and beautiful private patios and balconies all come standard in these immaculate apartments. When you're not enjoying the peace and privacy of your spacious apartment, you can cool off in the gorgeous sparkling pool or relax with friends in the shaded poolside seating areas. Use the community spa to relax after a long day at the office, or challenge yourself to a heart-pumping workout in the innovative fitness center. The community clubhouse is a comfortable and luxurious place to prop open your laptop and get some work done, socialize with friends, or take part in the community's social events. This upscale community space features hardwood floors, bold accent walls, elegant fireplaces, high ceilings, conversational seating areas, large wi