Review History for anonymous

The Montana Apartment Homes


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anonymous

Resident 2015 - 2020

2/12/2020

The new apartment staff "Avwnue 5" is ridiculous. They are unprofessional and irresponsible towards their tenants. The parking is horrible. If you have 3 people living in a home they expect all 3 people to have 1 car because there's no space to park. The maintenance people are slackers. They dont fix anything properly. The gate stops working and it takes them weeks to get it fixed. Hence security issues. The office staff is super rude. They keep saying they will get things done but they don't do it. This place is definitely not worth the money. They charge you $1200+ for a 900 sqft apartment yet their service sucks, their amenities are outdated. The maintenance people "fix" things like a 5 year old would.
    Manager

    2/14/2020

    The Montana Apartment Homes
    Hello, Avenue5 appreciates you bringing this to our attention. We're sorry to hear that your experience has not been the quality you expected. We always aim to deliver a property to our residents whom are proud to call home. We will use this feedback to make us better and to ensure this doesn't happen again. Thank You - Management
    1 Previous Review

    Previous Review

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    Resident 425587

    Verified Resident 2017

    11/29/2017

    Make sure you clarify prior to signing the contract if have services for TV/Internet with anyone else besides COX. For some weird reason, the residents of this apartment are forced to only carry COX for their entertainment needs. Not everyone can afford COX. It's not necessary that everyone will like their services. Hence, forcing a specific service/company on someone to take services from is definitely something that needs to be changed or looked at.
      Manager

      5/20/2020

      The Montana Apartment Homes
      New management would like to discuss your concerns in greater detail and explore how we can ensure that you enjoy your living experience here at The Montana. Please contact us at (602) 795-7777. Thank you!

      Review 12 out of 71

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      The Montana Apartment Homes

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