Review History for anonymous

The Reserve on Cave Creek


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anonymous

prospectiveVisited 2019

6/5/2019

If I can give this place ZERO STARS i would! This place scammed me! I have perfect rental history and make the income needed and once i did their application i paid $40 and all they cared about was my credit as their only reason to deny me! Never in my life have I ever been denied an application just for an apartment! They recommend you to get 3 even 4 co-signers so that they can charge $40 each just so that can collect the money and deny you right then and there. They're taking all applications everywhere even those on Section 8 and guess what? They'll take your money and have Transunion DENY you on the spot! This place isn't even worth what they're asking for! They're asking that you have perfect 800 credit score and 4 times the income for what? TRAILER TRASH VALLEY! Go outside and your next door neighbor lives in a trailer home, on all sides of this apartment complex. That's all this place is, is an apartment in the middle of trailer trash hillbilly territory! Since when do people get denied for their credit and credit only? They didn't even ask for a deposit because they already know they weren't going to go that far with their scam of tricking any and everyone! How pathetic. Their so slick that they only spend $5/month on Transunion credit service subscription, yet they're taking thousands of applications, charging them $40 each then they will flat out deny you without factoring anything else. That's how they are scamming the system! BEWARE!! What do they think this place is Scottsdale Condos? I can see if I was denied there, but not here in the middle of Trailer Trash Valley!!! This isn't even safe enough to walk your children around. You'll see drunken hillbilly's climbing the gates in the night trying to vandalize and break into your car. PLAIN OUT SCAM OF A PLACE!!! STAY FAR FAR AWAY!!!
    Manager

    6/12/2019

    The Reserve on Cave Creek
    Hi Tasha, thank you for your feedback. Prior to filling out your application, you must agree with the application guidelines that state we run credit, criminal and eviction checks for all applicants. It also states that we require lease holders to make 3x the base rent and co-signers to make 5x the base rent. You are only able to have one co-signer/guarantor per apartment. Deposits are not required until your application is approved, that is why we did not ask you for one. I understand that you and your co-signers income was sufficient however your credit was not. I would be more than happy to send both of your credit reports, so you can see why your application was denied. Our apartment homes and grounds are beautiful and very well kept as you saw for yourself while on tour. We have a courtesy patrol officer that lives on site and monitors the community grounds. All of our common areas including the gates have security cameras so I can assure you that no one is climbing the gates at night or during the day. Again, I do appreciate your feedback and wish you nothing but luck in your apartment search. Do not hesitate to reach out to me if you would like to discuss this further. Thank you. Respectfully, Gina Dana, Property Manager 602-651-1250

    Review 46 out of 95

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    The Reserve on Cave Creek

    March 2024

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