Ratings & Prices for The Retreat, Phoenix, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.6
Office Staff	3.8
Maintenance	4.1
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	20

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	55.2 days

Ratings & Reviews (373 Reviews)

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Resident • 2020 - 2021

02/28/2021

Prices used to be reasonable, now the are a JOKE!!! For these prices you can move farther north Phoneix to a much nicer and bigger apartment. DONT PAY THESE PRICES $1300 for a one or two bedroom!!!!!!!!

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The Retreat Manager

03/03/2021

Hi there, thank you for your insight. We are sorry to hear that the price increase has been an inconvenience. Please know that our team always welcomes any feedback, including questions about these changes in pricing, as we are always looking to improve residents' living quality.

Carolina_K371 • Former Resident • 2021

01/25/2021

I lived here for two years and loved from the amenities to the staff, Charlene Anderson was always so helpful and friendly! The place was closer to everything! I truly recommend... I do miss living there!

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The Retreat Manager

01/26/2021

Thanks for residing with us for two years, Carolina. We appreciate you highlighting your favorite aspects of our community, and we wish you the best in your future endeavors!

Resident • 2020 - 2021

01/22/2021

Don’t move in these high --- apartments. First of all last year my mailbox got broken into and that ----- told me that’s not a important and took they sweet --- time putting another lock on my box. Then ------ unauthorized took my money that money… See More

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Resident • 2020

12/14/2020

I just signed a lease with The Retreat Apartments. Delana was the lady who helped me out. She was very patient and understanding as I kept changing my mind on move-in dates lol. Would definitely recommend her if you are looking to rent here.

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The Retreat Manager

12/14/2020

We're so happy to have you as a part of our community here at The Retreat. Delana is an all-star, and we'll make sure to pass your kind message along to her! Please don't hesitate to reach out to our team if you need anything at all!

Resident • 2018 - 2020

08/13/2020

I have lived here for 3 years and am so looking forward to leaving it the end the month. This is a very poorly run complex, the management office is very unorganized, rude, lack serious clear, concise communication skills. A perfect example of their unprofessionalism is… See More

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The Retreat Manager

08/14/2020

Hi there, thank you for reaching out. While we're glad you've had great experiences with our maintenance team, we're disappointed to know that you're not entirely happy with your experience. Please reach out to our manager at [email protected] We'd like a chance to address your concerns and look forward to improving your experience.

Verified Resident 761366 • vrp • 2019 - 2020

04/24/2020

Not the worst place I have lived but certainly not the best. Management is absentee or short which is likely the root to all the other issues. Overall a decent place to live but at the end of the day I'd rather deal with the cost… See More

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The Retreat Manager

04/27/2020

Hi there! Thank you for the feedback about your experience at The Retreat. Our team is sorry to learn that we were difficult to get ahold of throughout your time here. We want to assure you that it is never our intention to give our residents a negative impression. Additionally, our team values your feedback about our service and we plan to use your review to make improvements and changes around here. We'll be sure to pass on your feedback with our maintenance team so they can work to address issues promptly, as well. Thank you for your review and we wish you the very best in your future adventures!

Verified Resident 761074 • vrp • 2018 - 2020

04/22/2020

Again this community is very friendly and safe , green areas are kept very cleaned, hours of operation are extensive , and I like that have different activities throughout the year , my big complaint was my issue with bath tub

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The Retreat Manager

04/24/2020

Thank you for the outstanding review of The Retreat! Our team is delighted to know that you are finding our community to be comfortable and secure. We work hard to keep our grounds in tip-top shape and we're so glad that you can tell! If you ever need any assistance, please just give us a call.

Verified Resident 761014 • vrp • 2018 - 2020

04/22/2020

Being great I loved leaving here! The staff is great and the work orders don't take long to be attended to. I love the pool and the amenities are pretty nice! The unit I rented was new remodeled and had brand new appliances and I absolutely… See More

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The Retreat Manager

04/23/2020

Thank you for the excellent review of The Retreat! Our team is pleased to know that you've been impressed by our attentive and efficient service in addition to our convenient amenities. We will sure miss seeing you around our community!

Verified Resident 759341 • vrp • 2014 - 2020

04/13/2020

I am living in this Community since from 2014, This Place is a safe, calm and friendly it has very close proximity to everything that you need. This community values your privacy. Even though this is very old building the maintenance team takes care of your… See More

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The Retreat Manager

04/14/2020

Thank you for the wonderful rating of The Retreat! Our team is delighted to know that you are enjoying our peaceful and friendly community. We work hard to maintain our lush grounds and convenient amenities so we truly appreciate the recognition! Our team will be sure to keep up the great work! Thanks again for the review.

Verified Resident 758508 • vrp • 2017 - 2020

04/08/2020

Nice community and friendly staff. They also do plenty of activities for those neighbors who wish to take part in the festivities. Also available are rental suites for those fun out-of-state guests. We really enjoy the pools and gas grills.

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The Retreat Manager

04/10/2020

Hi there! Thank you for the wonderful review of The Retreat. We're so glad that you've been enjoying your resident experience so far because we aim to exceed expectations. We look forward to having you here for many more years to come!

Verified Resident 634296 • vrp • 2019 - 2020

04/06/2020

Office staff manager and maintenance crew all are great. I appreciate everything they do. Whenever I need something fixed or a problem they are always there to help. Thank you and I appreciate all the hard work and dedication.

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The Retreat Manager

05/02/2019

Hello! We're delighted to see that you're loving your experience at The Retreat so far. Please come to our office so we can finish your request for your dishwasher. We look forward to keeping up the 5-star job and getting your time here up to speed soon!

Verified Resident 757886 • vrp • 2019 - 2020

04/06/2020

Had 3 packages stolen from my door and patio. Had someone brake in to my house through the window the first night I moved in and had my garage unit broken into and $3500 worth of tools stolen. When I went to ask for a garage… See More

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The Retreat Manager

04/07/2020

Thank you for reaching out. Our team is very sorry to learn of your concerns! Knowing that you contacted the local police department is of course of the utmost importance to us. During these difficult times, keeping vigilant is always our goal so we appreciate you reaching out. Please feel free to give our office a call if you'd like to chat further!

Verified Resident 756892 • vrp • 2019 - 2020

04/01/2020

I enjoy living at the retreat however they did have a minor pest issue last summer that impacted me. Ever since I moved in I have had an issue with my AC not working well in half of my unit as well. It does seems like… See More

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The Retreat Manager

04/02/2020

Hi there, thanks for reaching out. Our team is disappointed to learn that your experience didn't completely meet your expectations due to a few issues, but we do appreciate the 4-star rating. We sincerely apologize for the bumps in the road! Our team is always looking for ways to improve things so your feedback is valued! Lastly, we are glad that you recognize our recent efforts to upgrade our community! Thanks again. If you'd like to chat further, please feel free to call our office.

Verified Resident 675397 • vrp • 2019 - 2020

03/25/2020

On the day I signed the papers for this apartment the condition of the tub in the master bath was pointed out to me and I was told it would be repaired. It wasn'st just little cracks. It was large pieces sticking up from large cracks.… See More

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The Retreat Manager

08/08/2019

Dear Resident, Thank you for your kind words! We are thrilled to hear that our professional and attentive service has been instrumental in making your stay worthy of 5-stars!

Verified Resident 754372 • vrp • 2020

03/21/2020

So far so good. We like the cleanliness of the property and it's generally pretty quiet. The accommodations are great (despite not being able to use them yet due to Covid-19) hopefully soon we can enjoy this place to it's full capacity. The location of the… See More

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The Retreat Manager

03/23/2020

Thank you for the outstanding review of The Retreat! We are so happy to know that you are feeling comfortable and at ease in our community. Our team appreciates your patience, understanding, and residency more than you know! Lastly, we look forward to having you here for many more years to come! Thank you for choosing The Retreat.

Verified Resident 752699 • vrp • 2019 - 2020

03/16/2020

Our experience has been very average. I will say, it's fun that this location has so many events to get the community involved. However, we've had issues with scorpions, the water is constantly shut off, and the nearest pool to our building has been closed for… See More

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The Retreat Manager

03/18/2020

Thank you for the review of The Retreat! Our team is happy to know that you've enjoyed our convenient location and resident events! We appreciate your feedback too.

Verified Resident 752540 • vrp • 2019 - 2020

03/16/2020

This community is quiet and well kept. They have events for residents on a regular basis. I just renewed my lease for another year. Neighbors are quiet and friendly. Staff is well informed and all requests are responded to timely.

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The Retreat Manager

03/18/2020

Thank you for taking the time to leave a review! Our team is elated to know that you've experienced the wonderful service we aim to consistently provide. We're glad that you are loving the resident events, too! We look forward to having you here for many years to come!

Verified Resident 751673 • vrp • 2020

03/11/2020

AMAZING EXPERIENCE, KHARI IN THE FRONT WAS WAS AWESOME AT HIS JOB AND HE IS THE SOLE REASON WE DECIDED ON THE RETREAT. LOVED THE APARTMENT AND THE PROPERTY AND WOULD RECOMMEND TO ANYONE TO COME IN AND RENT HERE.

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The Retreat Manager

03/12/2020

Thank you for the 5-star review of The Retreat. Our team is delighted to know that you are having such a rewarding experience. We're pleased to learn that you're impressed with Khari, too, because he is an all-star on the team. We look forward to having you here for many years to come. Welcome home!

Verified Resident 750236 • vrp • 2020

03/06/2020

This community looks and feels nice to be in. I love the amenities around the complex. It's an easy drive to my apartment and I had some small fixes in the apartment and they were fixed super quick and on our schedule.

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The Retreat Manager

03/09/2020

Thank you for the 5-star review of The Retreat! Our team is happy to know that you are enjoying our pristine grounds and convenient amenities. We look forward to having you here for many years to come!

Verified Resident 712486 • vrp • 2019 - 2020

03/04/2020

Constant fire alarm malfunctions, and the community is littered with dog poop, cigarette butts and trash. Dog park area is gross with poop and no bags, no running water, only the tiniest cover for shade next to an overflowing trash.

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The Retreat Manager

11/05/2019

Dear Resident, we're disappointed to hear about your experience and understand your frustration. We want our residents to feel comfortable in our community and would appreciate the chance to speak with you regarding your concerns. Please stop by our front office at your earliest convenience. We are eager to hear from you and look forward to making things right.

Verified Resident 736697 • vrp • 2019 - 2020

02/22/2020

Quiet, gated, assigned parking. Excellent location. Staff was very helpful through the leasing process - I had a short timeframe coming from out of state. Love the assigned covered parking and the quiet inside.

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The Retreat Manager

01/17/2020

Dear Resident, Thank you for taking a moment to highlight The Retreat with your wonderful 5-star rating! We're happy to know that you're enjoying our features just as much as we are. We'd love to continue to ensure your satisfaction, so we welcome you to pop into our front office whenever you have a moment. We'd love to discuss your feedback in person. We look forward to connecting with you and serving you for many more years to come!

Resident • 2020

02/12/2020

we've been here for just over a year now and unfortunately have more negative experiences than positive ones. The paint in the bathtubs (where it should have been sealed) is peeling. The counters are giving us splinters. There is absolutely NO insulation between us and our… See More

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The Retreat Manager

02/14/2020

Dear Resident, We're very disappointed to learn about your impression of our community as we can assure you that it's never our intention to make our residents feel as though their comfort isn't our priority. We care about your well-being and would like that chance to discuss the outstanding inconveniences you have encountered. We want to make things right for you, but since you have shared anonymously, we'd like to invite you to stop by our front office so we can address your concerns correctly and arrive at some immediate solutions. We're eager to hear from you and improve your experience, so we look forward to talking soon! Best, The Retreat Management Team

Verified Resident 286980 • vrp • 2016 - 2020

02/05/2020

Lived here 3 years, I do not recommend. 4 bikes have been stolen, tweekers going through the trash, lots of theft, AC units have not been replaced since the appartments have been built. My tub needs refurnished and has patches of rust and chips but I… See More

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The Retreat Manager

11/29/2016

Wow! We are delighted to see that our community has rendered you speechless! Thank you for taking the time to share your four-star recommendation. If you'd like to share your personal experiences with us, we'd be delighted to speak with you in the office.

Verified Resident 156982 • vrp • 2011 - 2020

02/01/2020

From day one it is all about the people...kind, friendly, helpful, professional. Well maintained except for grounds (a lot is tenant and children related). Excellent community activities. Pet friendly, with dog park. See More

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The Retreat Manager

05/04/2017

Thank you for sharing your thoughts. Our team takes the time to read your feedback, and use the information to grow, make changes, and improve our community for everyone. We really want residents to enjoy their homes, so we would appreciate the opportunity to make things better. Please stop by our office to discuss the concerns included in your review. We look forward to speaking with you and improving your stay with us.

Verified Resident 595676 • vrp • 1999 - 2020

01/29/2020

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The Retreat Manager

02/05/2019

Thank you for your terrific 5-star review of The Retreat! We are excited to read that you are enjoying your time with our community and invite you to stop by our office if you have pending concerns or requests. Looking forward to continuing our excellent services and to working with you!

•

Updated Review

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Features & Amenities

Laundry

In-Unit Washer/Dryer

Parking

Ample Open Parking Available
Garage
Gated Access And Storage Available
Guest Parking
Reserved Covered Parking

General

Additional Storage
Air Conditioner
BBQ and Picnic Area
Balcony
Bridge Credit Plus
Bridge Resident Club
Ceiling Fan
Club Discount
Clubhouse
Courtyard
Digital Thermostats
DishWasher
Disposal
Dog Park
Energy and Water Efficient Appliances
Fireplace
Fitness Center
Free Weights
Gated Access
Guest Room
Large Closets
Media Center
Microwave
Night Patrol
On-Site Maintenance
On-Site Management
Playground
Pool
Public Transportation
Recreation Room
Recycling Program
Refrigerator
Remodeled
Se Habla Espanol
Short Term Lease Available
Spa
Sundeck
View
Window Coverings

Pets

Dogs Allowed
Cats Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,138 - $1,522
SQ. FT.
725
Available
Avail.
3 Units
Model
1x1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,350 - $2,092
SQ. FT.
1,033
Available
Avail.
3 Units
Model
2x2b

View Floor Plan

Price
Price
$1,382 - $1,865
SQ. FT.
988
Available
Avail.
2 Units
Model
2x2a

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,772 - $2,205
SQ. FT.
1,200
Available
Avail.
3 Units
Model
3x2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Live Your Desert Dream The Retreat is your everyday oasis ideally located on a stunning Sonoran landscape in Deer Valley, Phoenix, Arizona. Our 1, 2 & 3 bedroom apartments for rent feature gorgeous spaces designed for high style and comfort. Modern finishes are sleek and chic throughout. Energy-efficient appliances and an in-home washer and dryer keep the chores under control, while keeping your world effortlessly fresh and beautiful. Convenient to I-17 and the 101, your apartment home is minutes away from major employers such as American Express, HonorHealth, and Honeywell – all situated within one of the area’s most highly regarded school districts.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday: 09:00 AM - 06:00 PM
Tuesday: 11:00 AM - 06:00 PM
Wednesday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Retreat?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Retreat?
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is The Retreat?
The community is rated 3.6/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.1/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 80% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 55.2 days to their community reviews in the past year.

Who manages The Retreat?
Bridge Property Management

What is the pet policy at The Retreat?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths