Review History for anonymous

Tides on Rail


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anonymous

Resident 2017 - 2018

6/8/2018

This property is disgusting.. bed bugs. Sewage backups and a/c constantly going down..v apartments are way over priced and the original cabinets n bathrooms are so old and discussing. some smelling like mold... Please don't go here
    Manager

    6/12/2018

    Tides on Rail
    Hello and thank you for taking the time to share your thoughts with us. We apologize that your experience has been less than stellar. Our team takes claims of pests very seriously and encourage affected residents to inform management immediately for remediation. Our community provides complimentary pest control services for all residents and is available upon request. We do our best to minimize that impact that maintenance issues cause residents and are working every day to improve our service and service times. If you feel that you are experiencing an unusual amount of apartment home maintenance issues, please reach out to the office. The team would be happy to look into what may be going on. If in the future you'd like to provide any additional comments or suggestions, please reach out to me at feedback@sunrisemgmt.com. We look forward to assisting you! Jenais G. Customer Experience Specialist

    Review 9 out of 10

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    Tides on Rail

    March 2024

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