What are noise levels like at Tuscany Pointe?

The community is rated 1.3/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Tuscany Pointe?

The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Tuscany Pointe?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.5/5 stars, which is considered being slightly effective on average.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Ratings & Prices for Tuscany Pointe, Phoenix, AZ

Renter Ratings

Noise	N/A
Grounds	2
Safety	1
Office Staff	1
Maintenance	1.5
Neighborhood	1.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (48 Reviews)

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Resident • 2018 - 2020

09/14/2020

Awful owners, apartments and overall dangerous experience. Section 8 is most of the residents. Please avoid this property at all costs. Awful owners, apartments and overall dangerous experience. Section 8 is most of the residents. Please avoid this property at all costs.

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Resident • 2018 - 2020

08/26/2020

Former resident to an EXTREMELY unsafe complex with 3 murders in the last two years. Very unruly drug addicts fill the place as well as dealers. I never left my place after dark and bought a gun for self defense while living here. Also, the owner… See More

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Resident • 2019 - 2020

06/23/2020

Horrible, managed by a low life bully who believes he is above the law. No security. Car broken into 7 times, car windows broken first 3 times, after that I left the door unlocked so they would stop breaking windows. Apartment burglarized twice. Mold on moulding,… See More

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Resident • 2020

06/05/2020

I'm finally writing a review following a racist attack on me by residents who had for months been making noise late at night with impunity even from the property mgt company. It is a very dangerous place to live. Last night, a number of black residents… See More

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Resident • 2017 - 2018

07/13/2018

Worst complex ever. Roaches everywhere. The owner says you cant have dogs off the leash but he has his dogs off all the time. Hes not a nice person. Very mean and angry The complex takes forever to fix something, ROACH infested, for over a year!… See More

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andrealynnmc • Resident • 2018

04/30/2018

I have lived here for 3 months now and I am very happy I choose to move here. Maintenance gets any problems fixed in no time and the ladies in the office are always very nice. Thanks Tuscany Pointe for my new home!!

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Crystal_W246 • Resident • 2017 - 2018

03/06/2018

Worst experience I've ever seen. Not only the management, The owner as well. He hangs up the phone without letting me finish what I was saying. Please do not make any business in this place. A|C was not working for 2 weeks. trash, apts smells, oh… See More

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mmaxham • Resident • 2014 - 2017

05/04/2017

This company changed managers roughly 7 times in the 3 years I lived there. The apartment was infested with roaches and when I found bed bugs I finally moved. Maintenance staff would forget about repairs such as AC repairs and then come to try to fix… See More

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Prospective Resident • Visited 2017

02/20/2017

BED BUGS BED BUGS BED BUGS.... management will deny the fact!!! I do not live there but know of people who have dealt with the BED BUG infestation.

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janedoe1278 • Resident • 2013 - 2016

11/21/2016

I have lived here for 3 years and agree with ALL OF THIS. There is always a new face in the front office. Most managers get fired for stealing tenants rent. None of them take care of the drug problem. I have seen needles in the… See More

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Resident • 2015 - 2016

09/20/2016

Dog feces every where people walk there big dogs without a leach. Also the apartment managers dont send notices to people to clean up after their dogs. They keep in front by the office clean but back of property isn't maintain. Moved out because my son… See More

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JohnProfeta • Resident • 2012 - 2016

06/26/2016

I have lived here for 4 years and can't stand the thought of living here another second!! We are constantly having maintenance issues which never get resolved. The place is becoming overrun with shady people and I know drugs are rampant here. The laundry facilities are… See More

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bairds • Prospective Resident • Visited 2016

04/19/2016

Horrible apartment management! If the office management has a problem with ur roommate, they will make u talk to them and take control or hold u responsible for what he or she does! Yes that's right!!! That's what the office told me today to my face!!!… See More

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Resident • 2012 - 2015

12/28/2015

It's about time that this property had the right Management and Maintenance Team! Since September when the New Manager took over, the property looks really nice and clean, the work orders get done and I don't have to worry about my neighbors because they don't let… See More

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Resident • 2014 - 2015

09/27/2015

Manger ------ and her daughter went iny Apartment and stole my 55in TV, all of my shoes and clothes. Took my wine bottles to my friend apartment and toldy friend not knowing that she know me about what all they had out of my home and… See More

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lizbether • Resident • 2014 - 2015

07/23/2015

Very bad place, mold growing under bathroom sink which is open into the bedroom. I got a bad cough from living here, Cock roaches live here too and I was a very clean person. If you report them they will turn on you and say you… See More

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Resident • 2014 - 2015

07/08/2015

Caution caution. Mold ,roaches ,management will evected u if you request to many repair requests. Pit bulls and large dogs are everywhere.

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Resident • 2015

05/04/2015

I GOT TO SAY WHEN I FIRST MOVED IN THERE WAS SOME CHAOS, BUT EVER SINCE THE NEW MANAGEMENT TOOK OVER I FEEL SO RELIVED NOW I SEE THE LIGHT AFTER THE TUNNEL. THE OFFICE STAFF IS SO FRIENDLY AND MY WORK IN MY APARTMENT IS… See More

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Resident • 2015

02/19/2015

This place is horrible!! The new manager is a convicted felon don't let her fool you its a fact..The bedbug and cockroach problem is the worst ever.You can hear your every word your neighbors say..The method people are all over this place..If you are not totally… See More

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Resident • 2014 - 2015

01/06/2015

Since The new owners took over in Sept of 14 they are doing a great job painting the whole place, and fixing this place .They hired a brand new staff wich seem very nice this is like a whole different world.The new mgmt seemed to have… See More

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Resident • 2014

01/02/2015

I didn't have too many problems with this complex at first. The walls are very thin so they didn't block any sound but the neighbors were generally not disruptive. My biggest noise complaint is when they were doing some sprucing up on their buildings and one… See More

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Resident • 2014

07/02/2014

When I moved in the complex was under very different conditions. The following is a list of issues I have observed: Pool Locks not all residents keys work sometimes you can get in pool, and other non residents, without a key other times you need to… See More

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Resident • 2012 - 2014

02/16/2014

This apartment complex by far is the worst apartments you could EVER rent from! Unless of course you enjoy DRUGS! If you have kids do not come anywhere near this place! The first year we rented it was good, the manager at the time did not… See More

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Tuscany Pointe Manager

02/17/2014

Dear Resident, We are sorry to hear your experience at Tuscany Pointe was below your expectation. At Tuscany Pointe we value safety above all else and work hard to maintain a safe, comfortable living space for all our residents. We have a great courtesy patrol that monitors the property at night and on weekends and work closely with our Crime Free officer to maintain our Crime Free status on the property. We are always open to new suggestions for improvements to the property and welcome your feedback. We also make it a priority to respond to any resident issues that may arise. In the future, please don't hesitate to come visit us in the office or give us a call if there are any issues or problems that you are aware of in the community. Again, safety and peaceful enjoyment of the community are our number one priority. We look forward to showing you what a great community Tuscany Pointe really is! Sincerely, Tuscany Pointe Management

Resident • 2009 - 2010

11/25/2013

I stayed at Tuscany Pointe for a year; back in 2009-2010. When considering my experiences there, everything was pretty good. The value I received from my monthly rent was good. The common areas were always keep up, I can't remember the pools not being clean when… See More

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Tuscany Pointe Manager

02/07/2014

Thank you for your feedback on our community! It is great to hear that your overall experience at Tuscany Pointe was a positive one. We strive for top notch customer service and am delighted to hear you received that with our maintenance team. I'm sorry to hear that your enjoyment of the property was interrupted by a loud resident. We certainly want to address any disturbances on the property as proactively as possible so that everyone can live comfortably in the community. As a staff, being involved in the community allows us to get to know our residents better and address any issues that may be occurring (such as the case with your loud neighbor). Again, I thank you for the great positive feedback, as well as the constructive feedback you provided. We are always striving to improve our community with the feedback of our residents. Kind Regards, Tuscany Pointe Management

Resident • 2011 - 2013

03/20/2013

Live here now, hate it. The environment is hostile if you're a non-smoker. The walls are layered in 1000 coats of paint that no matter how much you clean them they seep nocotine. The out-side is littered in dog poop & cigarette butt's. Some of the… See More

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•

Updated Review

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Features & Amenities

Laundry

Laundry Connections in Unit

Laundry On-Site

Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.

Cats Allowed
Deposit: Required
Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$757
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

1 Bedrooms, 1 Bathroom

Price
Price
$875
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 1 Bathroom

Price
Price
$1,004
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,090
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,112
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Tuscany Pointe

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD

Review CountB-

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (48 Reviews)

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Renter Ratings

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