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Villa Serena

4221 West Dunlap Avenue, Phoenix, AZ 85051
4221 West Dunlap Avenue, Phoenix, AZ 85051

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Villa Serena

 
 
 
 
 
 

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Ratings & Reviews (33 Reviews)

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Kenneth_K334 • Resident 2012 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2020
Great staff and close to all areas.Pool and grounds are kept clean and neat. The people here are friendly and kind. Have enjoyed living here for last 8 years.Any repairs on the apartment has always been quick and well done. See More
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Carrol_B • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2020
I have lived at the Villa Serena Apartments for the past 15 years there were always all kinds of problems here until the new management took over mr. Guzman the community manager and is very awesome friendly staff have done an awesome job making this a… See More
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Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2018
Friendly office staff, professional. The property grounds clean and the unit I saw very nice and spacious, washer and dryer inside, definitely a place to consider. I do recommend this apartment complex. See More
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Resident 2014 - 2017
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2017
We've been locked in the laundry room because the door lock was broken; another time we got stuck in the laundry room because they changed the keys and locks but didn't tell us, so we didn't know you needed another new key to get back out.… See More
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maurene2256 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2016
I moved to Villa Serena it is clean Quite and no gun shots or fires. I feel safe walking around and When I have called the Emergency maintence they have been very helpful See More
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Resident 2009 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/23/2016
They say, with changes comes growth.... That's not the case with villa serrina. Since I've moved in, this complex has been sold three times and I'm on my ninth office manager. This complex is NOT family/children friendly! There's no where for your kids to play but… See More
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Resident 2014 - 2016
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/07/2016
I'm going on my second year living at Villa Serena. First year was fine, loved my apartment, no issues. CAM Properties took over managing the complex & promoted Christina Groso to apt manager. I have never experienced such uncaring unprofessional behavior as has been exhibited by… See More
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Resident 2010 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2015
This is a roach infested place with mole. The building has only been renovated from the outside to make it appear nice but the people who have been living here for years; their apartments have not been touched. They take forever to get things fixed and… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2015
I rather enjoyed my time living at Villa Serena. The property was located close to where I worked at the time. I was able to refer my friend to the management company and they moved her in close by to me and gave me something for… See More
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BeautyandInk • Prospective Resident Visited 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/30/2014
I will be moving into the Villa Serena on the 5th and idc about the bad reviews. I liked the property. It was quiet and clean. The app I was showed was nice. & the lady in the office Tracy was supper sweet and nice. I'm… See More
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thecoldkid • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/26/2014
Ok i hate these apartments and last week kids got noticez that wasn't right a local guy got a five day notice because the maintenance guy told his kids to not ride it on the sidewalk and and no where on the lease it says do… See More
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Resident 2010 - 2014
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2014
This is a roach infested place, the people in the office are rude, the neighbor upstairs are loud all night. I would not recommend this place to anyone. The rent just keeps going up all the time. For a two bed and two bath here I… See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/23/2013
I am moving to Arizona this fall for school and this is one of many apartment complexes that I was considering to rent. However, when I called the lady who answered hung up on me before I could finish my question. Very rude and unprofessional. I… See More
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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/22/2013
I have lived here for 3 months now. It's a great place!! The office staff is so helpful and friendly. Maintenance is good takes them a little longer to get things fixed but there is only one guy working. I don't have a car so it's… See More
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99renter4life • Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/08/2013
When coming to live at villa serenain December of 2011; my interview experience with the apartment mangae Rose; who was very professional and kind;had taken me on a mental tour of the appartment gound and community, as well. Every since then; I have only experience the… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/23/2012
PLLLLLZZZZZZZZZ stay away from these apartments whatever you do keep looking the managers are very rude the apartments are completely roach infested ive had them come and spray and it doesnt even last long enought to keep the roaches away... your late as of the 3rd… See More
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Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2012
PLEASE DO NOT MOVE INTO THIS HORRIBLE PLACE! If you like living with roaches that you can never get rid of no matter how clean you keep the place, no matter how much you have the worthless exterminators come and spray, or if you like having… See More
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Resident 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2012
I been living here for a year now and I can't wait to move! My ac is always breaking down now me and I call in the office to get it fixed they always send somebody but it's no good. The maintenance people claim they fix… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/19/2011
Management is rude. Sidewalks are alway dirty. Dog feces is always laying around and it SMELLS!!!!!!! Can't wait till my lease is up. See More
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MsNitta • Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/20/2011
I REPEAT DONOT ENTER!!! YOU ARE MISLEAD BY THE BROCHURE THEY HAVE IN THE OFFICE, THE APPLIANCE IS OUTDATED, O.M.G. LETS TALK ROACHES!!! AND THEY HAVE PEST CONTROL SPRAYING EVERY WEEK FOR WHAT??? TO FEEED THE CRITTERS!! HAD TO PAY EXTRA MONEY FOR CABLE INSTALLATION BECAUSE… See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2011
I lived here for a year and i never had any major problems. Of course minor problems here and there but that's gonna happen anywhere u go. The manager mario was awesome. Very flexible and polite. There is no ------ people walking around. No loud neighbors.… See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/02/2011
I have only lived here six months and I am ready to get the hell out. The other tenants who live here are loud, rude, and disrespectful. The management does not seem to be bothered by this at all, nor can they be bothered to have… See More
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Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2010
Very nice community. Not new but keeped up very well. The community is small and very quiet.Would recommed to anyone...will be renewing my lease next month.Staff is great and very helpfull. See More
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goofydoggie • Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2009
We along with other memebr of our family are renting here and we also have friends that are renting here. The management is really freindly, helpful and always willing to listen. Their maintenance staff do their work efficiently and promptly after you call, it does not… See More
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fedupmajor • Resident 2006 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2008
I have lived here for a few years now. I haven't moved because I have had pressing personal issues that made it difficult to look and move when my lease is up. This past year, I advised them I wanted out because my car was stolen… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site

Pets

  • Dogs Allowed
    Weight Limit: 25lbs

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $869

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,037

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers

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Frequently Asked

What are noise levels like at Villa Serena?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Villa Serena?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Villa Serena?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

What is the pet policy at Villa Serena?
Dogs Allowed
Weight Limit: 25lbs

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Villa Serena Gallery

Manager Uploaded Photos

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Villa Serena is an apartment in Phoenix in zip code 85051. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $869 - $1,037. Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85021, 85201, 85029, 85017, and 85302 are nearby zip codes.

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Villa Serena

Provided by Property Management

Management Photos (5)

  • (Manager photo uploaded on 10/20/2010) Image of Villa Serena in Phoenix, AZ
  • (Manager photo uploaded on 10/20/2010) Image of Villa Serena in Phoenix, AZ
  • (Manager photo uploaded on 10/20/2010) Image of Villa Serena in Phoenix, AZ
  • (Manager photo uploaded on 10/20/2010) Image of Villa Serena in Phoenix, AZ
  • (Manager photo uploaded on 05/30/2018) Image of Villa Serena in Phoenix, AZ

Provided by Other Residents

Resident Photos (0)

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