Village at Lakewood Apartments

Village at Lakewood Apartments

(109 Reviews)
15815 South Lakewood Parkway West, Phoenix, AZ 85048

Floor Plans & Pricing

1 Bedroom

Patagonia

1 Bed, 1 Bath | 800 sq. ft.

Not Available

picacho

1 Bed, 1 Bath | 730 sq. ft.

Not Available

2 Bedrooms

Silverbell

2 Beds, 2 Baths | 1,050 sq. ft.

Not Available

Lynx

2 Beds, 2 Baths | 950 sq. ft.

Not Available

3 Bedrooms

Goldwater

3 Beds, 2 Baths | 1,200 sq. ft.

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D+

Noise

2.3

Grounds

1.8

Safety

2.0

Office Staff

1.3

Maintenance

1.5

Neighborhood

2.8

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

4

Manager’s Review Engagement

B+

Percentage of reviews responded to

75%

Manager’s Review Reply Time

C

Average time to respond to reviews

93.25 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(109)

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Avatar

LesterK

Resident 2020 - 2021

7/20/2021

Luxurious?? Hardly. This is the most piss poor, mismanaged, ROACH INFESTED, and downright displeasurable place i've ever lived. Never have i ever SEEN a roach in my living quarters until i regrettably acquired residency in this AWFUL community. DONT BELIEVE THEM WHEN THEY TELL YOUSee More >
Manager

7/26/2021

Village at Lakewood Apartments
Hi, thank you for bringing this to our attention. We are sad to see that your impression of our community wasn't the 5-star one we always want our residents to have. Do you have a moment to contact me? We'd like to answer any questions, concerns, and requests you have regarding pests to make sure you'll have a much more comfortable experience here moving forward. Sincerely, Colleen S., Community Manager [email protected]
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anonymous

prospectiveVisited 2020

11/18/2020

I visited this property around September and I never heard back from the staff after visiting I believe I was discriminated against ------------. Before visiting the community the manager and assistant ------ both communicated but not anymore I have left numerous messages for the managerSee More >
Manager

11/19/2020

Village at Lakewood Apartments
Hi there, please know we don't take this lightly and are deeply concerned by what's stated here. We apologize for any misunderstanding or inconvenience we shared during your communication with us. Although you're not a resident with us, we'd love to speak with you to gain more detail and clarity about your experience. Please reach out to us at [email protected] and reference this post. We look forward to connecting with you and hope to hear from you soon! Sincerely, Colleen S., Community Manager
Avatar

Gabrielle_H995

Resident 2020

11/1/2020

You live here you'll live with ROACHES, broken blinds, broken dishwasher, no toilet paper holder, and no trash can even though you pay for trash valet for two months. When they finally give you a trash can after two months living here be prepare toSee More >
Manager

11/2/2020

Village at Lakewood Apartments
Thank you for sharing your review and for bringing your concerns to our attention, Gabrielle. We want to assure you that we would not intentionally give off the impression that we don’t care. Our team works diligently to address matters as soon as we can, and I'm sincerely sorry to find out that this fell through the cracks. We're glad we had the chance to connect and get maintenance over to your home right away to help with the repairs of your dishwasher. We'll follow up with you by the end of the day to ensure you're feeling happier at home, but please don't hesitate to email us at [email protected] with any additional concerns or thoughts you'd like to discuss. We're looking forward to connecting with you again soon and appreciate your invaluable feedback toward making our community the best it can be. Sincerely, Colleen S., Community Manager
Avatar

anonymous

Resident 2020

8/1/2020

AVOID!!! Filthy, Smelly, poorly maintained, and even worse customer service. I was shown an "example" apartment, but took possession of another one that smells like a giant ashtray, and was filthy. The bottoms of my feet would turn dark grey within five minutes because thereSee More >
Avatar

anonymous

Resident 2017 - 2019

2/13/2019

I lived here for two years, I picked it because i sold my house and it sold a lot quicker than expected and I had to grab the first place with vacancy. The building is outdated. Thin, energy inefficient windows poor door sealing and vaultedSee More >
Avatar

Verified Resident 580895

VRP 2001 - 2018

12/8/2018

Landscaping has deteriorated over time. Over 12 bushes/trees have died over our time here and not been replaced. Reseeding is a one-time deal, and and bare spots left behind are ignored. The changing of staff in the last year or so will give you whiplash.

Avatar

Verified Resident 562992

VRP 2018

10/27/2018

The community itself has been fine. However, I've had multiple maintenance tickets filed, and each has had some kind of issue with them. We like the apartments, but our experience with maintenance has been less than stellar.

Avatar

Verified Resident 550701

VRP 2018

10/3/2018

The cabinet could be better , more storage would be nice , but beautiful communities and great location . Apartment us well maintained and good condition . Pools are nice . Bbq grills throughout . Friendly staff and very helpful

Manager

10/24/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We are very excited to have you call The Village at Lakewood your home! We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 516478

VRP 2018

7/21/2018

I already told everything to your staff and have written in my inspection report. Nothing has been done to fix my basic need of microwave. Each day I have to eat out which is a liability and you must be billed for it.

Manager

7/27/2018

Village at Lakewood Apartments
Thank you for taking the time to write a review. I am sorry to hear there were items you were unhappy with. Our team goal is to ensure a positive move in experience and we are working to turn this into one for you. Your microwave is scheduled to be installed today. I would be more than happy to schedule a time to meet with you to discuss this further. I look forward to hearing from you. Have a wonderful day, Erica Mireles
Avatar

Verified Resident 514894

VRP 2018

7/18/2018

I have lived at this apartment complex for only 2 weeks and I like it so far. My experience has been good. No issues as of now. I am looking forward to the year that I will be here, hopefully longer perhaps.

Manager

7/24/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We are very excited to have you call The Village at Lakewood your home! We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 512487

VRP 2012 - 2018

7/12/2018

Last year, upstairs neighbor somehow had his disgusting, foul water/sewage seep from his kitchen, down my kitchen wall and window. The maintenance man could not find where it was coming from(!). I had to throw away my curtains, scrub the walls and cleanSee More >
Manager

7/17/2018

Village at Lakewood Apartments
Thank you for taking the time to post your review. Your experiences and opinions while living here are valuable to us. We understand how an unexpected water leak or appliance replacement can be a frustrating experience. All previous water related concerns have been addressed and resolved. As discussed yesterday, your new refrigerator will be delivered and installed today. We are committed to our pledge of excellent customer service as well as appreciate your patience and understanding while resolving your work order requests. I would like to invite you to visit our office to discuss any further concerns as our goal is to have everyone enjoy calling The Village at Lakewood their home. Thank you, Erica Mireles Community Manager

Updated Review

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Verified Resident 501302

VRP 2015 - 2018

6/18/2018

I have been here since 2015 and this is my second unit I have lived in. When I was going through being in the hospital I had complications getting my unit I was leaving ready in time and the staff was very supportive andSee More >
Manager

6/20/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 498530

VRP 2018

6/11/2018

We just moved in but love it already! The apartment is beautiful, the area is beautiful, and the neighbors are very friendly! We enjoy the vaulted ceilings and accessibility to the green belt. We love the new appliances in the kitchen. It's so bright!

Manager

6/20/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 489319

VRP 2014 - 2018

5/18/2018

Nice apartment, great location in a residential neighborhood with a community use mile long greenbelt walkway and a nice small park, apartment management very courteous and helpful, the grounds are very well kept.

Manager

5/22/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 380534

VRP 2017 - 2018

5/17/2018

While the layout of the apartment is really good, and the pool being so close and accessible is great in the warm months, I do not recommend this apartment to new renters. When I moved in they lost part of my application, had not replacedSee More >
Manager

8/8/2017

Village at Lakewood Apartments
Thank you for taking the time to provide a review for our community. I am sorry to hear that there are items you are unsatisfied with. Our team strives to provide excellent customer service to our valued residents and we take pride in our community. I would like to invite you to visit our office to discuss any further concerns as our goal is to have everyone enjoy calling The Village at Lakewood their home. Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 483672

VRP 2016 - 2018

5/5/2018

Walls are thin can hear neighbors snoring at night and alarm clock radio wakes me up every morning before mine. Heating and cooling barely works outside main vent. One signed parking spot for 3-bed units.

Manager

5/8/2018

Village at Lakewood Apartments
Thank you for taking the time to review our community. I am sorry to hear there are items you are unhappy with. I would like to invite you to our leasing office so we can review these items and come up with possibly solutions! We look forward to hearing from you! Thank you, Erica Mireles
Avatar

Dwayne_S

Resident 2003 - 2018

4/21/2018

Such a shame we are being forced to leave after 15 yrs. here! Renovation with new owners is the cause. Being here 15yrs. always took PRIDE of my home, not just an apartment to me. Ever since Greystar took over , it's gone to HELL!See More >
Manager

5/7/2018

Village at Lakewood Apartments
Thank you for taking the time to review our community. Over the last few years our property has been in the process of renovating homes as much of the properties in Ahwatukee are. The renovations are beautifully done as we continue to update the property. We appreciate all our valued residents and that you take pride in your home as we also take pride in our community. When a home is scheduled to be renovated we always offer the option to transfer onsite within the community! We did provide you with this offer in March. We would be more than happy to review this option with you in further detail in our leasing office. My door is always open and I look forward to hearing from you! Thank you, Erica Mireles
Avatar

Verified Resident 468264

VRP 2017 - 2018

3/25/2018

The apartments around Lakewood are surrounding by a great area with many accommodations. The staff is always pleasant to deal with and willing to look into any issues brought up with them. You feel welcome once you get situated into the complex and the apartmentsSee More >
Manager

3/26/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 465497

VRP 2016 - 2018

3/18/2018

I enjoy living here I like the landscape and that it is close to my work and it is very quiet and close to restaurants and grocery store nice area to go for walks and bick riding close to the freeway and malls

Manager

3/20/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 184061

VRP 2014 - 2018

3/17/2018

Positives: Located in a beautiful community near greenbelt, lake and South Mt. trails, nice resturants and shopping. Great access to I-10 and 202. Great Office Staff. Grounds overall beautiful and well kept. Negatives: Noise from upstairs neighbors. Note more trash around my building lately, both groundsSee More >
Manager

9/16/2015

Village at Lakewood Apartments
Thank you for taking your valuable time to submit a positive review! Our team always enjoys hearing that our residents enjoy calling The Village at Lakewood their home! Best regards, Erica Mireles Village at Lakewood Community Manager 480-642-9700 [email protected]
Avatar

Verified Resident 450532

VRP 2018

2/8/2018

The grounds are so clean and well taken care of and the staff are amazing my apartment was done perfectly very quiet neighborhood pet friendly and great Neighbors I am very pleased to live here I feel very safe and comfortable

Manager

2/9/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager
Avatar

Verified Resident 359351

VRP 2017 - 2018

2/1/2018

I’m typing in random words to take up space because I already put what I think about this place in the survey I just filled out. Llamas are awesome, and so are goats. If only I could master the art of riding a llama intoSee More >
Manager

7/10/2017

Village at Lakewood Apartments
Thank you for taking the time to post your review. Your personal experiences and feedback are valuable to us as we always strive to provide excellent customer service. Your kind words about the community and staff are much appreciated. We would also love if you would be willing to share your positive thoughts on Google and/or Yelp as well! Thank you, Erica Mireles Community Manager
Avatar

Verified Resident 442626

VRP 2016 - 2018

1/19/2018

The best feature of my apartment is it backs to the Greenbelt. The rooms are small and the layout isn’t great. We feel very crowded. The appliances are outdated and several have been replaced since I moved in.See More >
Manager

1/22/2018

Village at Lakewood Apartments
Thank you for taking the time to write a review. I am sorry to hear that there are items you are unsatisfied with. I would like to invite you to the office to discuss some options we are able to offer. We understand that a person's needs might change during their residency so our residents do have the opportunity to transfer to another home on property. We have homes onsite that have newer renovations and a total of five different layouts to choose from. We look forward to hearing from you. Have a wonderful day, Erica Mireles
Avatar

Verified Resident 442565

VRP 2007 - 2018

1/19/2018

This is a very pleasant place to live with very nice people living here. I have enjoyed living her. My one area of issue is the price. I don't really feel it necessary to have a yearly raise on my rent. See More >
Manager

1/22/2018

Village at Lakewood Apartments
Thank you for taking the time to write a review. We appreciate our valued residents for calling The Village at Lakewood their home. I would be more than happy to schedule a time to meet with you to discuss this further. I look forward to hearing from you. Have a wonderful day, Erica Mireles
Avatar

Verified Resident 440082

VRP 2016 - 2018

1/12/2018

The apartments are spacious. High ceilings. Nfixtures. Shopping close by. Close to freeway Apartment price is not bad for the area. Great office and maintenance crew. Great walking and hiking area. Animals are welcome. Friendly neighbors

Manager

1/13/2018

Village at Lakewood Apartments
Thank you so much for taking the time to review our beautiful community! We are very appreciative of your positive review as these are shared with all team members. We would also love if you would be willing to share your positive review on Google and/or Yelp as well! Have a wonderful day, Erica Mireles Community Manager

Features & Amenities

Laundry
  • Full Size Side by Side Washer and Dryer in Hallway
Parking
  • Covered Parking
Pets
  • Cats Allowed
    Deposit: $100. Fee: $200. Rent: $40. Restrictions: Breed Restrictions Apply. Pet Limit: 2
    Less Info
    More Info
  • Dogs Allowed
    Deposit: $100. Fee: $200. Rent: $40. Restrictions: Breed Restrictions Apply. Pet Limit: 2
    Less Info
    More Info
Other
  • 24-Hour Management Availability
  • Business Center
  • Childcare
  • Club Discount
  • Clubhouse
  • Concierge
  • Fitness Center
  • French Doors in Select Floor Plans
  • GE Appliance Package
  • Located in Master Planned Community
  • Patios and Balconies Available
  • Pool
  • Spa
  • Tennis Court
  • Two Tone Paint with Molding
  • Wood Burning Fireplaces in Select Floor Plans
Show Less
Show More

Leasing

Welcome to Village at Lakewood, a resort-style community with an array of upgraded amenities. Our Phoenix, AZ apartments for rent offer a heated outdoor swimming pool and spacious sundeck. Relax on a comfortable lounge chair or unwind from a stressful day in the bubbling spa. The community also has a modern lounge where residents can meet and mingle with guests and neighbors. The resident lounge includes complimentary WiFi connectivity and flat-screen television. If you enjoy being active and working out, the community has a fully equipped fitness room and a quiet yoga studio. You can even invite a friend to meet you for a competitive game on the on-site tennis court. The gated grounds offer professional management as well as on-site courtesy patrol for your peace of mind. Visit our Phoenix apartments and discover your new place of residence.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM
This community is managed by

Cushman & Wakefield

B-
B-
Communities
540

Questions & Answers (0)

Frequently Asked

What are noise levels like at Village at Lakewood Apartments?
The community is rated 2.3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Village at Lakewood Apartments?
The community is rated 1.8/5 stars, signifying slight satisfaction on average.
How safe is Village at Lakewood Apartments?
The community is rated 2/5 stars, which is considered being slightly safe on average.
How satisfied are residents with the neighborhood
The community is rated 2.8/5 stars, signifying moderate satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1.5/5 stars, which is considered being slightly effective on average.
How often does management engage with reviews?
Managers have responded to 75% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 93.25 days to their community reviews in the past year.
Who manages Village at Lakewood Apartments?
Cushman & Wakefield
What is the pet policy at Village at Lakewood Apartments?
Cats Allowed
Deposit: $100
Fee: $200
Rent: $40
Restrictions: Breed Restrictions Apply
Pet Limit: 2
Dogs Allowed
Deposit: $100
Fee: $200
Rent: $40
Restrictions: Breed Restrictions Apply
Pet Limit: 2
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
3 Beds, 2 Baths

Check Availability

Village at Lakewood Apartments

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Village at Lakewood Apartments is a 730 - 1,200 sq. ft. apartment in Phoenix in zip code 85048. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85044, 85284, 85226, 85283, and 85042 are nearby zips.