Villas at Union Hills

Villas at Union Hills

(42 Reviews)
18416 N. Cave Creek Road, Phoenix, AZ 85032
$953 - $1,270/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

D

Noise

1.0

Grounds

2.0

Safety

1.0

Office Staff

2.0

Maintenance

2.0

Neighborhood

1.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(42)

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anonymous

Resident 2018 - 2020

5/18/2021

Lots of theft, noisy with a cell tower right next door emiting radiation. Lots of loud cars, renters that do not care and just dirty. Anyone renting or buying here is crazy. Surrounding neighborhoods have drug deals always going on.

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anonymous

Resident 2015 - 2016

11/11/2016

The security when it comes to this place is a concern. Though the area over all is decent, neighborhoods nearby generate a lot of foot traffic...foot traffic that likes to find itself inside our complex because the gates are always broken. Cars areSee More >
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anonymous

Resident 2014 - 2016

9/17/2016

This place has been an absolute nightmare. I have lived here for three years now, and it has steadily declined. The HOA is super unorganized, so even though you are renting remember the HOA controls everything and your voice is not heard. Since you areSee More >
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ickyfehmleh

Resident 2015 - 2016

4/18/2016

I really wanted to like this place; the apartments are roomy and the tenants seemed more up-scale than other places. Being a gated community also helped. The issues with my apartment started prior to move-in. First I was promised that the unit I wouldSee More >
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jrobledo_jr

Resident 2013

10/23/2013

WARNING DO NOT LEASE HERE!!! I have had problems with the north entrance gate since Aug 9, 2013. I complained to the leasing office staff and to the HOA about the gate and they have failed to fix it. We pay rent here in order toSee More >
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anonymous

Resident 2011 - 2013

8/3/2013

There are some positive aspects of living at this community, but overall I would recommend staying elsewhere. I've read the reviews before this - beware, the rating is higher than it should be because owners who don't live on the property have given high reviews.See More >
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anonymous

Resident 2013

6/20/2013

This place is a joke!! BRENDA is by far the worst HOA you can ever have!! The place it self is very nice, but poor management brings this place down. They say they have security here but I have photos of them doing what theySee More >
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ag_bppimt

Resident 2013

6/19/2013

I have stayed in this apartment in 2013 and it was an absolute pleasure to be there - very nice exterior and interiors - nice swimming pool - loved the clubhouse and on top of everything - outstanding management stuffs - by far the bestSee More >
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CaboMary

Resident 2013

5/27/2013

I just moved in on a lease, and so far, so good. There is occasional noise but I am on the 2nd floor and above a garage entry (for another unit), which tends to be the source of most noise so far. Security is good,See More >
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anonymous

Resident 2009 - 2013

4/30/2013

I have been at the Villas for almost 4 years now and I have had nothing but a good experience. My family and I go to the pool in the summer and we are happy the basket ball hoop is gone. It made it hardSee More >
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anonymous

Resident 2011 - 2013

4/27/2013

Don't rent at Villa At Union Hills, There is a HOA and you better be ready to do what ever the person in there office tells you what to do . She only looks at what the renter are doing and will never saySee More >
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anonymous

Resident 2013

4/24/2013

I have rented here for 13 months and currently am on a month to month lease. I will be giving my notice, as this place is going down hill fast. The grounds are dirty, the quality of tenants has been reduced to young kids, andSee More >
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anonymous

Resident 2013

4/21/2013

Gone are the days when Trillium/Villas at Union Hills was luxury apartment (until 2 yrs ago). Past 1 yr its nightmare because of the poor management. Now they have two offices - one they call HOA and other one 'No name' just two ladies thereSee More >
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Home010

Resident 2010 - 2012

4/20/2013

All.. Please do not book this apartment..Its cheap of course and you can expect cheap service.. I would tell that this place never was like this an year before... but now its a waste of life if you take a room here.. Management is not at allSee More >
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anonymous

Resident 2012

11/12/2012

If I could go back, I would not choose to sign a lease here. I saw all the great reviews and thought it would be a great choice. I was wrong. Prior to move in, we inquired about if the current tenants were smokers. See More >
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anonymous

Resident 2010 - 2011

1/12/2012

Winter season is perhaps the best time of the year living in Phoenix, so beautiful and comfortable! Phoenix, however, is a city with problems like it is in many other big cities. Burglary and car theft crime rate, for example is way high above thenSee More >
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anonymous

Resident 2009 - 2011

10/31/2011

My wife and I purchased a 2bedroom unit at the Villas in 2009.This was after searching in NE Phoenix area where the commuting to shopping centres,airport and golf courses was easily accessible. The staff and the new management company are determined to keep the property inSee More >
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anonymous

Resident 2010 - 2011

3/26/2011

My husband & I purchased a unit here in March, 2010 after looking at a number of complexes. A few of the assets are the awesome pool area, the clubhouse & the location. We believe the office personnel are 2nd to none! The maintenance personnelSee More >
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deuce12

Resident 2008 - 2010

8/28/2010

We lived here for two years and can say we have no major complaints. I saw progression and good change occur in the main office over the two years, and it was much needed. Stacy was more than helpful on many many occasions andSee More >
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anonymous

Resident 2007 - 2010

4/14/2010

Lets see the pool has been close for the last 45 days . they stop heating the pool in the winter. The HOA MUST BE GETTING A KICK BACK FROM THE POOL COMPANY. THE HOA COULD CARE LEES IF YOU ARE A OWNER ORSee More >
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Lucie.Buk

Resident 2009 - 2010

4/1/2010

Wonderfull grounds, really nice pool and gym, great staff. I own one of the unit and must say that I am glad I picked Villas at Union Hills.See More >
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whenkey

Resident 2008 - 2010

3/30/2010

Villas at Union Hills is a nice apartment community offering excellent service in terms of the variety in the floor plans for 1 bed room and 2 bedroom apartments and also in terms of the timely services provided in issuing a purchase order to fixSee More >
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007bondjames

Resident 2009 - 2010

3/25/2010

I picked the Villas after looking at several other places. The desiding factor was the leasing agent "Stacy" she made the transition as painless as possible and made the arragements I needed for my sistuation. I have relocated here from Ohio looking for employment andSee More >
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anonymous

Resident 2009 - 2010

3/23/2010

The people who work here are fun and enjoyable and are always looking to help out. The sad part is the HOA doesnt do their job like they are supposed to and a few things tend to take way longer than necassary. When everything isSee More >
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hppyres

Resident 2009 - 2010

2/19/2010

I really LOVE Villas at Union Hills! The staff in the office is great, and very personable. The grounds are beautiful and well maintained, great pool, awesome club house, and so much more. I think the new management is great and they are continually improvingSee More >

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry in Units
Pets
  • Dogs Allowed
    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required. Rent: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: How easy is it to find guest parking?

Frequently Asked

What are noise levels like at Villas at Union Hills ?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Villas at Union Hills ?
The community is rated 2/5 stars, signifying slight satisfaction on average.
How safe is Villas at Union Hills ?
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.
What is the pet policy at Villas at Union Hills ?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths

Check Availability

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Beds

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Baths

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Villas at Union Hills is an apartment in Phoenix in zip code 85032. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Glendale, Scottsdale, Laveen, Tempe, and Tolleson. 85028, 85022, 85050, 85254, and 85024 are nearby zips.