West Town Court Apartments
#20,617 #196 #646

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West Town Court Apartments

8400 W. Virginia Avenue, Phoenix, AZ 85037
(78 Reviews)
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Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 748 sq. ft.

1 Available Unit

See Floor Plan Details

A1

1 Bed, 1 Bath | 682 sq. ft.

See Floor Plan Details

A4

1 Bed, 1 Bath | 776 sq. ft.

See Floor Plan Details

A2-Garage

1 Bed, 1 Bath | 722 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 882 sq. ft.

4 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 991 sq. ft.

2 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,344 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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West Town Court Apartments Reviews

(76)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2023

12/28/2023

if i can give this place 0 stars i would!

if i can give this place 0 stars i would. it is really unsafe!! someone broke in 6 cars in the span of 2 days. The manager said there was basically nothing they can do. Do not want to put cameras around the complex, gate… See More >
    Review Author Icon

    anonymous

    prospectiveVisited 2020

    3/17/2020

    I spoke to this apartment management and I was doing the application online. Then the girl in the office told me to bring in the money order. I never received an answer as to if i was approved or not. I have credit monitoring and… See More >
      Manager

      3/22/2020

      West Town Court Apartments
      Dear prospective resident, we're sorry to learn about your recent experience with us! We want to make sure your money is going where it's supposed to, so please reach out to us at westtowncourtmgr@pinnacleliving.com so we can get to the bottom of this. We're here to help you find your new home! Hope to hear from you soon! Cameron B., Community Manager
      Review Author Icon

      anonymous

      Resident 2019

      12/5/2019

      The office staff is nice but as for the rest, well it is highly disappointing!!! If you are a family with small kids I don't recommend this complex. This place has a infestation of cockroaches and scorpions in the summer time!! You get charged a… See More >
        Manager

        12/9/2019

        West Town Court Apartments
        We appreciate you sharing your feedback with us and are sorry to hear you are having some issues with your stay. We aim to deliver a 5-star experience to our residents and apologize if we have not met your expectations. Your comfort and satisfaction are our priorities and we'd love the opportunity to turn your experience around. At your earliest convenience, please stop by the front office so that we can discuss your review in more detail and personally address your concerns. We look forward to connecting with you and working to improve the quality of your stay.
        Review Author Icon

        anonymous

        Resident 2019

        4/11/2019

        I have been living here for a month and it's just so amazing here! The property is nice and quiet in the night time. I feel safe to walk around with my 4 year old daughter. I think the only bad thing is parking. It's… See More >
          Manager

          5/9/2019

          West Town Court Apartments
          Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review West Town Court and will do our very best to keep you happy! Should you need anything, please feel free to contact us. 623-877-9772 mgrwesttown@dayrise.com
          Review Author Icon

          anonymous

          Resident 2016 - 2019

          2/7/2019

          Manager is rude. Poor customer service. Gives you attitude and no resolution to your problem. Sends out eviction notices when I already paid my rent. I have never paid late. Maintenance takes a long time to fix things and they don't do it correctly. They… See More >
            Manager

            2/12/2019

            West Town Court Apartments
            We are sorry to hear that you've been somewhat disappointed by the efforts of our team. We do our best to be available and easy to get ahold of and apologize if you have experienced some difficulty in scheduling work orders. Additionally, if you would be willing to visit the office, we would love the opportunity to discuss the rent issue in further detail and perhaps clear up some miscommunications. We are nothing short of confident that, if given the opportunity, we could develop solutions to many of the problems you have stated. We hope you will not hesitate to visit the office at your nearest convenience.
            Review Author Icon

            anonymous

            Resident 2018 - 2019

            1/14/2019

            We all have had nightmare stories related to the service people working at the apartments we've rented in the past, right? Well I FINALLY feel that I am living at a place where the service techs are competent, polite, honest and helpful! This is reflected… See More >
              Manager

              3/25/2020

              West Town Court Apartments
              Dear resident, thank you for letting us know that our maintenance team is making a difference for you! We're excited to share these kudos with them because they do so much to care for our community. Thank you for highlighting this experience! We're glad you're here! Cameron B., Community Manager westtowncourtmgr@pinnacleliving.com
              Review Author Icon

              anonymous

              Resident 2018

              12/20/2018

              The office ladies were always helpful and pleasant anytime I visited and the maintenance staff was knowledgeable, very prompt and fast at completing my service request and always made sure they clean-up after themselves like it was their own home.

                Manager

                1/10/2019

                West Town Court Apartments
                Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review West Town Court and will do our very best to keep you happy! Should you need anything, please feel free to contact us. 623-877-9772community email mgrwesttown@dayrise.comCommunity website link
                Review Author Icon

                Nelsonbrett55

                Resident 2017 - 2018

                12/12/2018

                the interior of the apartment is nice even with the non renovated one (which I live in). But we soon had some minor but annoying issues. When we first got the date of move in we come first thing in the morning and our apartments… See More >
                  Manager

                  12/14/2018

                  West Town Court Apartments
                  We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us M-F 9-6, at 623-877-9772 or email us at community email mgrwesttown@dayrise.com.
                  Review Author Icon

                  anonymous

                  Resident 2018

                  12/12/2018

                  I have had people messing with my license plate multiple times. They lift it up and bend it crazy. My husband's truck license plate was completely folded in on itself at one point. All they told is to do was make a police report. I… See More >
                    Manager

                    12/14/2018

                    West Town Court Apartments
                    We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us M-F 9-6, at 623-877-9772 or email us at community email mgrwesttown@dayrise.com
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2018

                    10/12/2018

                    The whole staff is super friendly! Everyone was so welcoming and very hospitable It's a beautiful property, always clean so maintaince must always be on top of everything. Very diverse and quiet spot with reasonable prices. What's not to love!? Definitely my number one choice.… See More >
                      Manager

                      10/17/2018

                      West Town Court Apartments
                      Thank you! We always encourage feedback from our prospects and your feedback is especially nice! We sincerely appreciate you taking the time to review West Town Court and will do our very best to keep you happy! Should you need anything, please feel free to contact us. 623-877-9772community email mgrwesttown@dayrise.comCommunity website link
                      Review Author Icon

                      anonymous

                      Resident 2017 - 2018

                      9/14/2018

                      The management here is ridiculous and rude. Their pool is never available because the tenants make the pool area and pool dirty and trash it. So it's always closed. there is crack heads walking around. I couldn't even work out because I always had to… See More >
                        Manager

                        10/17/2018

                        West Town Court Apartments
                        Please give us the opportunity to make this right. Unfortunately, your review is anonymous so we cannot reach out to you directly to help. We are available M-F 9-6, at 623-877-9772 or email us at community email mgrwesttown@dayrise.com Community website link
                        Review Author Icon

                        Krystal_G

                        Resident 2017 - 2018

                        7/16/2018

                        The Office Manager Crystal and Office Staff Linda & Ruby are very professional . They are all very pleasant, helpful and courteous. I enjoy seeing them at least once a month when I drop off my rent. These apartment homes are very nice, in a… See More >
                          Manager

                          7/31/2018

                          West Town Court Apartments
                          Thank you for your kind words! We're delighted to hear that you've enjoyed your stay with us. If you need anything at all, please don't hesitate to reach out. Thank you, The West Town Court Team
                          Review Author Icon

                          playamarine

                          Resident 2017 - 2018

                          3/3/2018

                          I love living here for about any reason that I can think of. Everyone is very friendly and the grounds are kept beautiful all the time. The maintenance people are very friendly and fast. I have been used to living on a ranch and did… See More >
                            Manager

                            3/24/2018

                            West Town Court Apartments
                            Thank you for your kinds words! We're delighted to hear that you've enjoyed your stay with us. If you need anything at all, please don't hesitate to reach out. Thank you, The West Town Court Team.
                            Review Author Icon

                            anonymous

                            Resident 2015 - 2017

                            12/4/2017

                            New African American manager is racist, she says she's not available but she assists an African American and can't help me I believe it's because I'm Caucasian. Get help from the Caucasian or -------- women there, they have great customer service skills.… See More >
                              Manager

                              10/17/2018

                              West Town Court Apartments
                              We're sorry you're having a negative experience as customer service is important to us. We treat all our residents with the best customer service and want to make sure each and every single one is treated with a 5-star experience. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us M-F 9-6, at 623-877-9772 or email us at community email mgrwesttown@dayrise.com.
                              Review Author Icon

                              anonymous

                              Resident 2014 - 2017

                              12/3/2017

                              New owners since October and manager has no idea what she's doing or what she says to you. She doesn't make sense not to mention her grammar is horrible. She had the nerve to call me girl uh no I'm a resident. This is not… See More >
                                Manager

                                10/23/2018

                                West Town Court Apartments
                                We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us M-F 9-6, at 623-877-9772 or email us at community email mgrwesttown@dayrise.com Community website link
                                Review Author Icon

                                anonymous

                                Resident 2017

                                5/27/2017

                                The apartments and unit themselves are great. Floor plans are open which works well. Maintenance is timely with most requests. The pool is nice but always has leaves and what not inside of it so you're constantly swimming with nature. The management and office staff… See More >
                                  Review Author Icon

                                  Resident 348678

                                  Verified Resident 2017

                                  5/24/2017

                                  The staff here is rude they are nice when you are signing your lease contract but once you move in they dont care about the residents. When i first moved in there were roaches everywhere. It smelled like cigarettes . I moved in may 9… See More >
                                    Manager

                                    5/26/2017

                                    West Town Court Apartments
                                    Thank you for taking the time to share your thoughts. We're committed to providing residents with a great community and wonderful home. It is disheartening to read about your experience and we would appreciate the opportunity to make things better. We invite you to contact our office so that we may clear up any miscommunication and move forward with an appropriate resolution. We look forward to meeting with you and improving your stay with us.
                                    Review Author Icon

                                    Resident 346085

                                    Verified Resident 2017

                                    5/18/2017

                                    My move in experience was great! The staff is very friendly and the community is beautifully renovated. The staff makes you feel welcomed and not a bother. I had put in a maintenance request and it was done same day! How great is that??

                                      Manager

                                      5/18/2017

                                      West Town Court Apartments
                                      Thank you for taking the time to share your feedback! At West Town Court, we take pride in providing excelled service. We are glad that you had a stress-free move-in experience and look forward to continuing to provide you with a great living experience. Welcome home!
                                      Review Author Icon

                                      Resident 343739

                                      Verified Resident 2015 - 2017

                                      5/15/2017

                                      I have enjoyed living here in these apartments. I have always had friendly neighbors. It is not noisy at all. I enjoy using the pool and I don't mind if any one from the neighborhood is there too. The office has been very helpful.

                                        Manager

                                        5/15/2017

                                        West Town Court Apartments
                                        Thank you for sharing your positive experience at West Town Court. As you know from your time here as a valued resident, your comfort always comes first. We're delighted to read that our team is helpful and that you enjoy our friendly environment.
                                        Review Author Icon

                                        Resident 341725

                                        Verified Resident 2015 - 2017

                                        5/8/2017

                                        West Town Court has been improving alot! It's more decent. Just wish there was a Hot Tub and instead of a soda machine. What about Water. Other then that I don't have any issues or problems being a residence here.

                                          Manager

                                          5/10/2017

                                          West Town Court Apartments
                                          Thank you for your feedback about West Town Court. We are glad to read that you enjoy our community. If you would like to discuss your concern further, please stop by our office at any time.
                                          Review Author Icon

                                          Resident 339044

                                          Verified Resident 2017

                                          5/11/2017

                                          First 2 weeks were very great! Now for the 3rd week my husband has had his car battery stolen out of his vehicle. Brought to front desk attention and they brushed it off with no worries, no cares but continued to finish their sentence. RUDELY)… See More >
                                            Manager

                                            5/26/2017

                                            West Town Court Apartments
                                            Thank you for sharing your recent experience. We are very upset to read that your impression of our staff has not been the best. We would love to have a chance to address your concerns. We hope that you welcome the opportunity to meet in person. Please stop by our office at your earliest convenience so we may discuss a solution.
                                            Review Author Icon

                                            Resident 336934

                                            Verified Resident 2014 - 2017

                                            5/2/2017

                                            in the beginning the office staff were very friendly and helpful, but that changed. its a shame that such a beautiful community has such unfriendly staff. the grounds are not very well kept, trash bins are disgusting and sometimes, can not even place garbage in… See More >
                                              Manager

                                              5/4/2017

                                              West Town Court Apartments
                                              Thank you for your review. Our team works diligently to ensure that residents enjoy a community that they're proud to call home. We're disappointed to read about your impression and will certainly take steps to exceed your expectations. We invite you to call the Portfolio Manager directly to discuss your specific concerns - 801-716-4546.
                                              Review Author Icon

                                              Resident 333703

                                              Verified Resident 2017

                                              4/19/2017

                                              I like that its quiet but check the appliances before using them. But the place is nice and quiet. Cant wait to use the pool and gym. Clean, lights work, little park and dog park............................

                                                Manager

                                                4/20/2017

                                                West Town Court Apartments
                                                Thank you for sharing your thoughts about West Town Court. We have a great community, so we're happy to read that you're excited to use the pool and fitness center! We look forward to continuing to provide you and all residents with a nice community for years to come.
                                                Review Author Icon

                                                Resident 332372

                                                Verified Resident 2016 - 2017

                                                4/14/2017

                                                I love the community! The front office ladies are very nice and answer all questions when asked. The maintence guys are always on top of fixing things in my apartment when needed and in a timely manner.

                                                  Manager

                                                  4/17/2017

                                                  West Town Court Apartments
                                                  Thank you for taking the time to let us know how we're doing. We have a fantastic team at West Town Court, we're so glad that you agree! We're confident that you will continue to experience prompt and professional service from us for years to come.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 288138

                                                  Verified Resident 2017

                                                  4/14/2017

                                                  Bad service from office staff. Rude and completely disregard the tenants in front of their face. Someone came into my home without my permission. Falsely accused of lease violations. Only thing good about his place is my apartment

                                                    Manager

                                                    4/18/2017

                                                    West Town Court Apartments
                                                    Thank you for your review. We appreciate your feedback and apologize for any miscommunication. Please rest assured that it is our intention to provide you with professional service. We are happy to meet with you to discuss your concerns as well as possible solutions. Please stop by our office so that we may do that.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Breed Restrictions Apply. American Pit Bull Terrier, American Bull Dog, Dogo Argentino, Tosa (Tosa Inu), American Staffordshire Terrier, Canary Dog (Presa Canario), Fila Brasileiro (Brazilian Mastiff), Staffordshire Bull Terrier, Cane Corso, Presa Mallorquin (ca de Bou), Rottweiler, Doberman Pinschers, Wolf Hybrids or any breed with dominant traits of aggression.. Pet Limit: 2. Comments: Pet Deposit is $100.00 per pet, Pet Fee is $200.00 for 1 pet and $300.00 for 2 pets and Pet Rent is $35.00 for 1 pet and $60.00 for 2 pets.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions Apply. American Pit Bull Terrier, American Bull Dog, Dogo Argentino, Tosa (Tosa Inu), American Staffordshire Terrier, Canary Dog (Presa Canario), Fila Brasileiro (Brazilian Mastiff), Staffordshire Bull Terrier, Cane Corso, Presa Mallorquin (ca de Bou), Rottweiler, Doberman Pinschers, Wolf Hybrids or any breed with dominant traits of aggression.. Pet Limit: 2. Comments: Pet Deposit is $100.00 per pet, Pet Fee is $200.00 for 1 pet and $300.00 for 2 pets and Pet Rent is $35.00 for 1 pet and $60.00 for 2 pets.
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                                                    Other
                                                    • Beautiful Landscaping
                                                    • Breakfast Bar
                                                    • Carpet
                                                    • Carpet in Select Units
                                                    • Clubhouse
                                                    • Convenient Location
                                                    • Courtyards
                                                    • Cyber Think Tank Cafe
                                                    • Deep Farmhouse Style Kitchen Sinks
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gas and Charcoal Grills
                                                    • Gated Access
                                                    • Gooseneck Faucet in Kitchen
                                                    • Hardwood Style Plank Flooring
                                                    • Horseshoe Activity Area
                                                    • Kitchen Islands
                                                    • Kitchen Pantry in Every Home
                                                    • Large Closets
                                                    • Lounge Seating Area
                                                    • Microwave Range Hood
                                                    • New Kitchen Appliance Package Available
                                                    • Online Maintenance Requests
                                                    • Online Resident Center
                                                    • Online Services
                                                    • Outdoor Entertainment Kitchen
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Pool Lounge Seating
                                                    • Premium Countertops
                                                    • Premium Features
                                                    • Premium Light Package Available
                                                    • Premium Lighting Fixtures
                                                    • Private Balcony/Patio
                                                    • Resident Discount Program
                                                    • Storage Space
                                                    • Subway Glass Tile Backsplash
                                                    • Two-Inch Blinds Throughout
                                                    • Upgraded Hardware Available
                                                    • View
                                                    • Walk In Closets
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                                                    Leasing

                                                    The West Town Court Apartments are one of the finest apartment communities in all of West Valley Phoenix. While still being a small town, we offer big-city convenience! Escape now to this beautifully landscaped paradise and make yourself at home! Join our happy residents and make West Town Court your new home today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    GRE Management

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 78 number of votes by renters, West Town Court Apartments is currently rated 3.6 out of 5 stars.
                                                    West Town Court Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    West Town Court Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    West Town Court Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    West Town Court Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    West Town Court Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    West Town Court Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    GRE Management
                                                    Cats Allowed
                                                    Restrictions: Breed Restrictions Apply. American Pit Bull Terrier, American Bull Dog, Dogo Argentino, Tosa (Tosa Inu), American Staffordshire Terrier, Canary Dog (Presa Canario), Fila Brasileiro (Brazilian Mastiff), Staffordshire Bull Terrier, Cane Corso, Presa Mallorquin (ca de Bou), Rottweiler, Doberman Pinschers, Wolf Hybrids or any breed with dominant traits of aggression.
                                                    Pet Limit: 2
                                                    Comments: Pet Deposit is $100.00 per pet, Pet Fee is $200.00 for 1 pet and $300.00 for 2 pets and Pet Rent is $35.00 for 1 pet and $60.00 for 2 pets.
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions Apply. American Pit Bull Terrier, American Bull Dog, Dogo Argentino, Tosa (Tosa Inu), American Staffordshire Terrier, Canary Dog (Presa Canario), Fila Brasileiro (Brazilian Mastiff), Staffordshire Bull Terrier, Cane Corso, Presa Mallorquin (ca de Bou), Rottweiler, Doberman Pinschers, Wolf Hybrids or any breed with dominant traits of aggression.
                                                    Pet Limit: 2
                                                    Comments: Pet Deposit is $100.00 per pet, Pet Fee is $200.00 for 1 pet and $300.00 for 2 pets and Pet Rent is $35.00 for 1 pet and $60.00 for 2 pets.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    West Town Court Apartments

                                                    March 2024

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                                                    West Town Court Apartments is a 682 - 1,344 sq. ft. apartment in Phoenix in zip code 85037. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Paradise Valley, Glendale, Scottsdale, Laveen, and Tempe.

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