Review History for Nelsonbrett55

West Town Court Apartments


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Nelsonbrett55

Resident 2017 - 2018

12/12/2018

the interior of the apartment is nice even with the non renovated one (which I live in). But we soon had some minor but annoying issues. When we first got the date of move in we come first thing in the morning and our apartments not ready. They told us it'll be ready in an hour. This is the first time that has ever happened to us, we've been in 3 apartment complexes. We go back two hours and it's still not ready. When we finally get in our apartment, a total of 4 hour later , our rose colors glasses are off. We find a lot of small cracks in the floor, cabinet, and blinds. The washing machine wasn't working so the water was splashing out instead of a constant stream. They told us that was normal. At this point we're not in the greatest moods. We go report all our issues and they did fix most of them not all of them. Later I have both my wife's and my vehicle's licenses plate bent. With their response saying file a police report. I'd recommend spending your money else where. Cliff notes: Pros Good layout Great balcony with storage Great location Very few bug and they spray on request once a week Neutral Ok friendly staff Ok gym Free movie rental (ok selection) Ok propane grill area dirty but not a big deal for me Cons No hot tub $880 for base rent for a 1b 1b - monthly total ~$965 Only 1 pool Maintenance runs slow because they can't get parts Had to wait an extra 4 hour wait to get into our apartment on move in Had both vehicles license plate bent
    Manager

    12/14/2018

    West Town Court Apartments
    We're sorry you're having a negative experience as customer service is important to us. It's hard to respond to anonymous reviews and we would like to assist you. Please contact the management office directly so that we can rectify your issues. You can contact us M-F 9-6, at 623-877-9772 or email us at community email mgrwesttown@dayrise.com.

    Review 8 out of 76

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    West Town Court Apartments

    March 2024

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