Terraces at Glassford Hill
#19,582 #3 #609

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Terraces at Glassford Hill

5700 East Market Street, Prescott Valley, AZ 86314
(79 Reviews)
$2,161 - $6,633/mo
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Floor Plans & Pricing

1 Bedroom

Prickly Pear

1 Bed, 1 Bath | 839 sq. ft.

$2,174 - $4,610

2 Available Units

See Floor Plan Details

Desert Willow

1 Bed, 1 Bath | 746 sq. ft.

$2,298 - $4,103

1 Available Unit

See Floor Plan Details

Arizona Thistle

1 Bed, 1 Bath | 926 sq. ft.

$2,161 - $3,785

See Floor Plan Details

2 Bedrooms

Desert Bluebell

2 Beds, 2 Baths | 1,038 sq. ft.

$2,781 - $5,291

5 Available Units

See Floor Plan Details

Poppy

2 Beds, 2 Baths | 1,005 sq. ft.

$3,059 - $5,107

1 Available Unit

See Floor Plan Details

3 Bedrooms

Prairie Clover

3 Beds, 2 Baths | 1,126 sq. ft.

$2,813 - $6,633

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Terraces at Glassford Hill Reviews

(79)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2017 - 2019

8/1/2023

$#IT HOLE

This place is a $#IT HOLE! We were displaced moving in here last August, b/c an indoor arena Football Team was occupying what was our said ā€œDeposit Secured, apartment (mind you moving from the east coast)ā€ (ended up being our dump $#ithole)ā€¦ A year later,ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2022

    1/12/2022

    The following is an honest and balanced review from a local physician in the community. The experience living at the terraces apartments has been quite terrible. It is not walking distance to anything. The walls are thin and noise can be heard from your neighborā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2021

      12/14/2021

      I would not recommend this place to anyone. Aside from the high price, check out the grounds. Not a single day passed that I did not see new piles of dog poop either in the small dog park they have or on the grounds. Andā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020 - 2021

        9/7/2021

        Horrible staff, horrible overflowing dumpsters, horrible management, and peeping tom security. We've been here long enough for them to change the rules and take away amenities. Also found used needles on the ground. Do not rent!ā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2017 - 2021

          6/10/2021

          This is a place you want to avoid at all costs. From the outside, it looks amazing. Well, the allure stops thereā€”the reason for not wanting to stay there and wanting to leave. At the end of my lease is as follows. On several occasions,ā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2020 - 2021

            2/24/2021

            BEWARE!!!! IF YOU CAN RENT ANYWHERE ELSE, GO THERE INSTEAD. THEY PREY ON STUDENTS AND FIRST TIME RENTERS THAT DO NOT KNOW ANY BETTER AND JUST ACCEPT WHAT THEY ARE TOLD. IF YOU HAVE TO RENT FROM THEM, BE VERY CAREFUL AND PAY CLOSE ATTENTIONā€¦Ā See More >
              Manager

              6/29/2021

              Terraces at Glassford Hill
              We apologize that your move out experience fell short of your expectations. As outlined in both the lease agreement and the lease renewal offer letter distributed to all residents in advance of their lease expiration, a written 60 day notice of intent to vacate is required. If we do not receive the notice, insufficient notices charges are assessed accordingly. Please contact the office at 928-443-9200 or email terracesmanager@northcoastliving.com so that we can answer any questions you may have. Sincerely, the Terraces Team
              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2019

              4/26/2019

              I love this complex because of the commitment of the staff to do all they can to make this the best place to live in the Prescott area! I have seen many changes over the last couple years and I have lived in other complexesā€¦Ā See More >
                Manager

                7/16/2019

                Terraces at Glassford Hill
                Thank you so much for the great feedback! We strive for great customer service so getting a review like this makes our day!We look forward to maintaining our reputation with you!Sincerely,Terraces Staff
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                anonymous

                prospective ā€¢ Visited 2019

                4/9/2019

                They use fake reviews. I recently visited the property. I worked in property management for 5 years, and the lack of management was appalling. I called and left countless voicemails, only to be told by the manager that she, "is too busy in the office."ā€¦Ā See More >
                  Manager

                  4/27/2019

                  Terraces at Glassford Hill
                  Hello,I'm truly sorry that you left our community with this negative impression. We take your feedback (and all other reviews we've received) very seriously so we appreciate you taking the time to share your experience across all 5 of our review platforms.First, I'd like to point out that we value the resident experience in the top tier of our principles so we have reached out to the new manager on site to check in and see where we can improve. Second, since you have experience in the business, I'd like to let you know that over the last month we've went through a manager change and were short staffed while we rehired for that position. With half a decade in the business you certainly understand what a challenge it is to balance all the needs of residents and prospects when the lead anchor of the property is missing. However, we now have a full-time manager in place so the dust is settling and the environment we strive for is now taking shape.Lastly, we would never demean ourselves as a company by trying to "buy reviews" so any reviews you see present (good or bad) are from people of their own free will.I really do appreciate your feedback and hope that in the future you will give us a chance to redeem your good opinion.Sincerely,Corie ReeserDirector of Impact Programs
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017 - 2018

                  12/3/2018

                  All associates are very friendly, courteous and helpful. Maintenance dept is AWESOME!!! Needed heat after hours received a call within minutes and problem fixed immediately. All was done in a friendly manner even though it was an ungodly hour!

                    Manager

                    4/27/2019

                    Terraces at Glassford Hill
                    Hello,Glad to hear our maintenance team could get you taken care of right away! They work really hard for us here so it's always nice to see their efforts get appreciated.Thank you for taking time to leave us a great review and please let us know if you need anything at all!Sincerely,Terraces Staff
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                    anonymous

                    Resident ā€¢ 2017 - 2018

                    12/4/2018

                    Office staff is the properties strength, parking is a weakness. Office staff is so helpful and kind and they understand when you hit a snag. I would do nothing to improve my experience. It's just great living here! Linda Nelsonā€¦Ā See More >
                      Manager

                      7/19/2019

                      Terraces at Glassford Hill
                      Glad to see you are enjoying our community so much! I will pass along the good feedback and we look forward to keep up our good impression with you!Sincerely,Terraces Staff
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                      amcfayden

                      Resident ā€¢ 2018

                      5/11/2018

                      I would definitely not recommend renting at this place. There always seems to be extra charges every month. I would not trust anything the management tells you. The units are very loud, the washing machine in my unit flooded.

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                        suzanne hughes

                        Resident ā€¢ 2016 - 2017

                        3/20/2017

                        We have lived here almost one year. Due to bad reviews we read prior to moving in, we were hesitant to make the move. Parking has never been a problem for us or our guests -- have seen several illegally parked vehicles towed. Poolā€¦Ā See More >
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                          Shorty42

                          Resident ā€¢ 2016 - 2017

                          3/12/2017

                          I recommend them. They have a wonderful staff that take care of every concern in a timely manner. Need a lightbulb changed they are on it. The pool and jacuzzi are the perfect temperature and the weight room is clean and up to date.ā€¦Ā See More >
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                            arieldarnell

                            Resident ā€¢ 2017

                            2/22/2017

                            The pool is our absolute favorite!!! Absolutely in love with what these apartments have to offer! The staff is so so so friendly and they are on top of any questions or repairs needed! Love the pool, hot tub and the workout room!! Such aā€¦Ā See More >
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                              bobbiewhite

                              Resident ā€¢ 2014 - 2015

                              2/20/2017

                              The best thing about this apartment complex is the maintenance staff. Items were fixed promptly. The monthly rent is overpriced but management feels it is okay because there are very few apartment complexes in Prescott Valley or even in Prescott. This complex has several collegeā€¦Ā See More >
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                                Joshbarton11

                                Resident ā€¢ 2016 - 2017

                                2/2/2017

                                I've lived here for the past six months and the staff has always been helpful on any issues. Great gym for working out anytime of the day. Has a Jacuzzi that's heated 24/7. Great place to live... Joshā€¦Ā See More >
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                                  alexeadie

                                  Resident ā€¢ 2016 - 2017

                                  1/26/2017

                                  These are great apartments. The view from the hill is great. It comes fully furnished with appliances and even a washer and dryer which is so awesome. There is covered parking which is really great for in the winter and summers when there is aā€¦Ā See More >
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                                    tbaeumel

                                    Resident ā€¢ 2016 - 2017

                                    1/26/2017

                                    Great place to live with everything and then some. Many apartments including The Terraces has its great amenities but the one thing that sets The Terraces apart from the rest is the view. Sitting up looking down at Prescott Valley and the distant mountains makeā€¦Ā See More >
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                                      Dmpatino

                                      Resident ā€¢ 2017

                                      1/26/2017

                                      I love living here! Management and maintenance are very friendly and knowledgeable. The view is awesome and I wouldn't have it any other way!ā€¦Ā See More >
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                                        Sandy & Mark Caplan

                                        Resident ā€¢ 2016 - 2017

                                        1/26/2017

                                        We have now lived at Glassford Hills Terraces in Prescott Valley for a year and find it a very pleasant place to live. We were lost coming from CA but we landed in a safe, clean and most of well kept apartment. The maintenanceā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2016 - 2017

                                          1/25/2017

                                          We thoroughly enjoy living at the Terraces. Our apartment is spacious and well situated within the complex --- near to the spa, swimming pool, & fitness center. The staff, including office and maintenance personnel, is professional and committed to ensuring the property is well-maintained ā€¦Ā See More >
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                                            Vanilson

                                            Resident ā€¢ 2014 - 2017

                                            1/24/2017

                                            I am a college student, and I have been living at The Terraces for about 2 years, as of this writing. This place definitely offers the best apartments within the Prescott and Prescott Valley areas. I study at Embry-Riddle, and there are plenty of apartmentsā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2016

                                              11/22/2016

                                              my down stairs neighbor has been threatening us he will "show me how Brooklyn handles things" since we moved in all because him and his wife sleep during the day. He expects us to be dead silent, we can't walk and my kids can't useā€¦Ā See More >
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                                                Garrett001

                                                Resident ā€¢ 2011 - 2015

                                                12/28/2015

                                                Nicest apartments in town, I have been here four years and highly recommend them. The excellent location is directly across from shopping and restaurants, and straddles Prescott Valley and Prescott (very convenient!). Some of the apartments have breathtaking views of the Prescott Valley. These apartmentā€¦Ā See More >
                                                  Manager

                                                  12/29/2015

                                                  Terraces at Glassford Hill
                                                  Thank you so much for your review. I am so glad you are loving your home here at Terraces at Glassford Hill. It is wonderful to hear you are enjoying the community, location, and our staff. Please let us know if there is anything we can assist you with. Linda Rodkey, Community Manager.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2014 - 2015

                                                  12/23/2015

                                                  DO NOT LIVE HERE !!!! Over Priced! Obnoxious neighbors! Horrible management! Pool area is disgusting! College kids leave bottles, cans, cigarette butts, and prophylactics all over the pool area. Pool parties at 1am or even later! People driving like maniacs inside the complex. Terribleā€¦Ā See More >
                                                    Manager

                                                    12/24/2015

                                                    Terraces at Glassford Hill
                                                    I apologize for your disappointing experience in our community. We work hard to make sure everyone has a comfortable home and to resolve problems quickly. Please contact me at 928.443.9200 so I can help make things right. Linda Rodkey, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Disposal
                                                    • Energy and Water Efficient Appliances
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Free Weights
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Spa
                                                    • View
                                                    • Wheelchair Access Available
                                                    Show Less
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                                                    Leasing

                                                    From the moment you walk through the Terraces front door you'll feel the comfort and security that makes our residents happy to call us home. Cutting edge amenities, meticulously groomed grounds, and a dedicated staff contribute to a higher standard of living. Convenient shopping, award-winning schools, local museums and parks are all close at hand, with sponsored activities to develop new hobbies while getting to know your neighbors! Property Management: North Coast
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    How is Terraces at Glassford Hill Rated?
                                                    Based on 79 number of votes by renters, Terraces at Glassford Hill is currently rated 3.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Terraces at Glassford Hill?
                                                    Terraces at Glassford Hill is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Terraces at Glassford Hill is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Terraces at Glassford Hill?
                                                    Terraces at Glassford Hill is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Terraces at Glassford Hill?
                                                    Terraces at Glassford Hill is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Terraces at Glassford Hill is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at Terraces at Glassford Hill?
                                                    Terraces at Glassford Hill is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    What is the pet policy at Terraces at Glassford Hill?
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Terraces at Glassford Hill

                                                    March 2024

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                                                    Terraces at Glassford Hill is a 746 - 1,126 sq. ft. apartment in Prescott Valley in zip code 86314. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,161 - $6,633. Nearby cities include Dewey-Humboldt, Prescott, Chino Valley, Jerome, and Clarkdale.

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