Resident • 2010 - 2013 Not Recommended
Nice place yes... overshadowed by lots of inconvenience. Looking good is by far not all Good Bye Family Friendly. No bikes under the stairs, but no alternative provided, not even the patio/balcony. If you think Arizona is hot and need a shade of any kind on your patio/balcony and/or are one of those that require privacy - good luck - you won't be able to, as shades of any kind are prohibited. I can't wait to move out of that place. And hopefully I see all apartments facing south EMPTY soon Pool area as poor shading as well, tables are usually not cleaned. Do not let the office staff make you feel good - and they do know how! But once you leave the office you will still have the same problem. Rent a DVD, they allow you one, not two. So, again, if you have kids, it is either them or you who can watch a movie. And please bring it back during OFFICE hours. No drop box or the like so you can drop it off before work or later in the day after work. No options. You lose, b/c if you are late you pay. Parking is far away from apartment and so are garages. They are incapable of fixing a simple issue - reassigning all spots and garages. Don't let them make you feel good. They lie! They sent residents through upgrades with zero financial compensation and lies after lies. When you think they are finally done with something, the next things is coming right up.... water shut downs on a regular basis and now they started that for several times a week ALL DAY, 8 hours. Too bad when you are home all day - good bye stay home Moms, night workers or anyone. I guess only Business Men are welcome, those that leave at 6 am and come back at 10 pm. But wait, then you are not allowed to shower, because of the noise and complaints you will get. Nothing gets right here - you can only lose. Inspections: Same thing - they come in at THEIR convenience. You sleep all day, because you worked at night? They don't care - leave your door open, because they need to do their job. And just for an idea, people who upgraded apartments got fooled into their new rental contract. The office/company tells you one thing, but do another. Liars Liars Liars. And don't even bother calling the corporate office - same nonsense. I think employees only stay because of benefits, because no human with a heart would work for this company. Shame on this place. They are sorting out who is welcome in North/Central Scottsdale - people with money only. But even they will have expectations and once they notice that nothing is provided, they will leave and this community can sit on their 3-bedrooms charging $1600 - $1800 and more. There is nothing special in the units, just upgraded and they tell you the market dictates the price. Gimme a break. All lies. Those times where the customer's wishes were considered ARE OVER! Maintenance is NICE! The only people who are human!!!! Zero stars and less they deserve. This community is dictatorship at its best!!!
Camden San Marcos Manager02/02/2014
Thank you for taking your time to provide us with your feedback. We regret that you have not been 100% satisfied. Please feel free to contact the office to discuss how we can improve our service going forward.
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