Review History for vinoopvasudevan

MAA Camelback


Updated Review

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vinoopvasudevan

Resident 2018 - 2019

6/17/2019

If there is an option to give ZERO rating, I would have given that. I stayed here for only one year and ended up with a total move out charge of around $1k, with a 60% pro-rate for carpet replacement. You stay only for one year and you end up with a move out charge of $1K. This is ridiculous. They did not find any issues while I did the walk through and I agreed to pay around $200 for cleaning. They are charging me on top of that. If you want don't want normal maintenance cost put on your head, run away from this place .Do not move here unless you want to spend the hard earned money during move out. I have seen many reviews online about this where the residents complained against the unjust move out charges. The apartment and appliances are old and I have raised close to 30 maintenance requests in the one year I stayed here. I had issues with Garbage Disposal and Dishwasher all the time. Even after they replaced dishwasher, it would stink all the time. I had issues with light, Dishwasher, bathtub paint and almost every movable part of the apartment. I was not able to use a bathtub for quite some time because the paint was peeling off and even though they repainted the issue happened again. You will have some issues all the time because of the old apartments and during move out they will charge you a hefty amount.
    Manager

    6/20/2019

    MAA Camelback
    Vinoop, thank you for making us aware of your concerns with move-out fees. We understand the burden that unexpected charges can cause, which is why we aim to be fair and transparent as we assess the condition of our apartments once residents decide to move. We're sorry that you feel our evaluations were unreasonable, and we also apologize if we didn't communicate our procedures adequately enough. We'll keep this in mind for the future so our service continues to improve. Best of luck.
    1 Previous Review

    Previous Review

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    Resident 491562

    Verified Resident 2018

    5/23/2018

    I am impressed with the apartment and like the service of management and leasing office staff. It is excellent. But the only thing is some of the appliances are really old and having constant issues with floor and dishwasher. The tiles are coming out. Also the lighting is horrible outside the apartment. There is no proper lights.
      Manager

      5/29/2018

      MAA Camelback
      We are glad that you are impressed with our community and like our service. Your satisfaction is our top priority. Your feedback, however, tells us that our amenities may not quite align with our residents needs. Our staff will review your feedback and determine appropriate measures to better satisfy you. Please stop by the leasing office or contact us at 866-620-1130 with additional details.

      Review 63 out of 215

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