Review History for Verified Resident 582480

Hayden Park Apartments


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Resident 582480

Verified Resident 2017 - 2018

12/12/2018

On some of these I would give less than one star. Please do not waste your time here. This complex is a perfect example of switch and bait. Once you move in they never want to help you anymore they never return calls and everything that happens is your fault. Once you move out they charge you for everything , like the smallest things that you cant prevent. Like toilet handles that were broke when I moved in and they never fixed. Carpet cleaning after I already had it professionally done and gave proof to them. Nothing worked the whole time I was there. I had to fix the dishwasher myself cause three months in it never got taken care of. Please save yourself a headache. Then I would get added charges to my bills that was never explained to me and they just simply said well you should have read your contract better its your fault. They just do bad business there. They dont treat you like a person.
    Manager

    12/13/2018

    Hayden Park Apartments
    Thank you, Verified Resident 582480, for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. I would like the opportunity to address your specific concerns and strongly encourage you to contact me directly at 480-949-1814 or haydenparkmgr@greystar.com. I do look forward to speaking with you soon and thank you in advance for allowing me a chance to address directly the issues you have identified. Respectfully~ Karyn, Community Manager

    Review 45 out of 111

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