Who manages The Sycamore at Scottsdale?

TIAA-CREF - Pinnacle Family of Companies

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?

Newly Renovated Apartment Homes! Tour Your New Home Today!

Ratings & Prices for The Sycamore at Scottsdale, Scottsdale, AZ

Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (93 Reviews)

No reviews match your search.

Resident • 2016 - 2019

08/30/2019

What a dump but I could have handled that. I could of lived with the a/c constantly going out every summer I lived there, the fact that ever time it rained water would gush through window and eventually caused mold to grow, or even the bugs… See More

Useful 0

Thanks for voting!

Report

Prospective Resident • Visited 2017

07/11/2017

I never even moved in there and already I've experienced the lack of integrity from the management. I guess gifting them $250.00 is worth way more than living in a place I can't wait to get out of. I'm disappointed but grateful. My son was getting… See More

Useful 0

Thanks for voting!

Report

Resident • 2016 - 2017

04/24/2017

4/2017 This place could be such a nice place to live but the management and maintenance completely ruin the experience. Maintenance is extremely noisy all the time very early in the mornings. And by that I mean if you dont sleep with a fan they will… See More

Useful 1

Thanks for voting!

Report

Resident • 2014 - 2015

03/19/2015

Don't move here please save yourself the trouble. I have lived here for a year now and about to move out worst experience ever. To start our neighbors next to the master bedroom played loud music from 10pm to about 2am just about every day. We… See More

Useful 0

Thanks for voting!

Report

Prospective Resident • Visited 2015

02/20/2015

I can't believe that I was led to believe this place was an honest operation ? Tricks at every turn is my experience as a future resident. Each person tells you different prices and offers you different available Apts. Don't expect the prices found in the… See More

Useful 1

Thanks for voting!

Report

JonathonR. • Resident • 2011 - 2014

07/16/2014

My wife and I moved into these apartments almost three years ago. We watched a lot of changes for the better. They got a new maintenance supervisor and fired a maintenance guy that was useless. They have an online repair request and an emergency phone number… See More

Useful 0

Thanks for voting!

Report

saab85251 • Resident • 2014

06/24/2014

horrible place to live..they rip you off at move in.cockroach infested after move in now bed bugs which they want me to pay for.i have to throw all my stuff out and they want me to pay for the exterminator!!!!

Useful 0

Thanks for voting!

Report

Resident • 2012 - 2014

04/09/2014

I moved into these apartments two years ago and for the first year I was here I had a great experience. Nice staff, great neighbors, and knowledgable maintenence. They were bought out shorntly after I signed my lease for another year and from there, things went… See More

Useful 0

Thanks for voting!

Report

benjamin.belkin • Resident • 2012 - 2014

02/06/2014

Introduction I have been renting a unit in Sycamore for about two years. My first unit was a one-bedroom unit and was a unit that had not yet been upgraded. At the end of my lease term, I switched apartments to my current two-bedroom unit. My… See More

Useful 0

Thanks for voting!

Report

Resident • 2013 - 2014

01/09/2014

Geesh, what a bad decision. I should have done a thorough review online prior to coming to this horrible place. I can definitely agree concerning the rudeness and harshness of staff once you've moved in. They can be really nice when you're signing the lease to… See More

Useful 0

Thanks for voting!

Report

doctorj2k6 • Resident • 2013

01/02/2014

DO NOT Rent Here Unless you want to be oversold and undervalued My tenancy at Sycamore at Scottsdale has not been long but has been quite disappointing. In 6 years of renting apartments in the Phoenix Metropolitan area, my tenancy at this complex has by far… See More

Useful 0

Thanks for voting!

Report

Resident • 2013

11/08/2013

I have been living here since February and it is the most terrible place I have ever lived. The staff is everything you could ask for until you sign your contract. Then they become unprofessional, rude and uneducated. They will write you up for everything possible.… See More

Useful 0

Thanks for voting!

Report

anonymous • vrp • 2011 - 2013

10/31/2013

I lived at Sycamore Creek (Now Called The Sycamore at Scottsdale) for 2 years and had little to no problems. I know alot of reviews say there is drugs going on or tons of break ins. Well in my 2 years i never saw a thing… See More

Useful 0

Thanks for voting!

Report

Resident • 2013

08/23/2013

Everything is getting better here. The new office staff are very helpful and nice. They are upgrading the entire property and it looks so nice. The new kitchens are so pretty with all new appliances and cabinets. I love the grounds too. They recently changed the… See More

Useful 0

Thanks for voting!

Report

Resident • 2013

07/19/2013

i moved in here, 13 mo ago, from day 1, the appliances failed, ALL of hem, had no working refrigerator for 10 months,, theer is garbage and rats breading under the stairs, termites, roaches,, i wasn't informed within 60 days (th tim i needed to give… See More

Useful 0

Thanks for voting!

Report

Resident • 2010 - 2012

03/23/2013

I lived here for two years, the first year was fine, we didn't love it but for the price and the size of both the living room and balcony we couldn't complain. We resigned the lease and our appliances, disposal, air vents in the bathroom all… See More

Useful 0

Thanks for voting!

Report

Resident • 2011 - 2013

02/07/2013

Horrible customer service by the apartment complex and Equity Residential, who owns this property. No one knows who to speak with to get a problem resolved, so there answer is "they're not sure" and "they'll have to get back with you when they find something out."… See More

Useful 0

Thanks for voting!

Report

Crazyladywithkid • Resident • 2009 - 2012

10/13/2012

I'm going on 3 years now. The only plus' are my great neighbors, and parking.. 2b2b issues with management not taking care of things, the maintenance guy that lives on the property is an ---, tried to tell me there was nothing wrong with my air… See More

Useful 0

Thanks for voting!

Report

The Sycamore at Scottsdale Manager

10/29/2012

Thanks for writing a review and sharing your feedback. We take online reviews seriously, and are sorry to hear that you are not having a good experience. As for your concern about pricing, we do adjust rates to best reflect the current market value for the types of apartments available. These rates can fluctuate daily, and we do our best to communicate rate changes to residents during the renewal process. I am new to the property, and am working to correct any existing issues. The pest control problem you mention has been resolved. We value you as a three year resident, and definitely want to make sure you're proud to call Sycamore Creek your home. We would be sorry to see you go. Please contact me [email protected] or at (480) 990-3308 so that you and I can discuss your concerns and how we can make things better.

Resident • 2010 - 2012

10/05/2012

I lived at sycamore creek for 2 years, I hated the run down appliances and when I told the office they were broken the maintenance guy would say "oh its not broken" also, the entire place is INFESTED with cockroaches, they sprayed and bombed and it… See More

Useful 0

Thanks for voting!

Report

The Sycamore at Scottsdale Manager

10/22/2012

Thanks for sharing your thoughts about your experience. Resident feedback is very important to us, and we want to ensure that your concerns are addressed. The supervisor from our pest control company will be out tomorrow (10/19/12) to do an inspection of the whole building and to plan a course of action to eliminate any problems. Regarding appliances, we always guarantee that they work, and if they break they will either be fixed or replaced. We are sorry you had a bad experience here. If you have any other concerns or questions, don't hesitate to contact us at [email protected] or at (480) 990-3308.

Kbae • Resident • 2012

08/26/2012

I like the apartments for their square footage. We have a 1 br 1 bath that's 825 sq ft. Our biggest issue is that the appliances and air conditioner are not updated therefor the apts are not very energy efficient. For our 1 br we were… See More

Useful 0

Thanks for voting!

Report

The Sycamore at Scottsdale Manager

09/12/2012

Thanks for your feedback. It is important to us to hear what our residents are thinking so that we can make positive changes for everyone in our community. If you have issues with anything in your apartment, please let me know. I am sorry our office was not able to respond more quickly to your requests. If you like, I can have our service team inspect your appliances and air conditioner to ensure they are working properly and as efficiently as possible. I apologize for your bad experience so far. Please let me know if you would like to talk about your concerns. I'm always available to you in the office, or at [email protected] or at (480) 990-3308.

Resident • 2012

07/02/2012

Moved here with my family 2 months ago and we are already eager to leave. On our move in date we had to call the office to complain about the poor sanitary conditions our apt was in ( hair on shower walls,sinks,floor, filthy microwave). The management… See More

Useful 0

Thanks for voting!

Report

The Sycamore at Scottsdale Manager

07/09/2012

Thanks for sharing your feedback. The team and I at Sycamore Creek do take the time to read every review, and use the information to grow, make changes, and improve our community for everyone. We do have an Express Service Commitment, which states that requests will be filled within two business days. If your air conditioner is not fixed within this time frame, please let me know so I can address the problem. You can read more about the Express Service Commitment here: http://www.equityapartments.com/content/resident-commitments.aspx If you continue to have issues with pests after treatments, please let me know and we can discuss other options with our pest control service. I am sorry you did not get a good first impression, and would be happy to discuss your concerns with you in person. Simply drop by the office, or contact me at [email protected] or at (480) 990-3308.

Resident • 2009 - 2012

04/26/2012

I have lived here since 2009 and the problems have gone from bad to worse to OMG Im scared to live here now. They have jacked the rent up from 615 a mo to over 740.00 during my stay here, we used to have night time… See More

Useful 0

Thanks for voting!

Report

The Sycamore at Scottsdale Manager

05/10/2012

Thank you for sharing your feedback. Equity and the team at Sycamore Creek appreciate the opportunity to learn from your experience and to improve our community. In regards to your concern about rent increases, we do adjust rates to best reflect the market demand for the types of apartments available at Sycamore Creek. These rates can fluctuate from year to year. We take the safety of our residents seriously. If you see any suspicious or illegal activity, please do report it to the police, as well as the office staff, as soon as possible. As for your concern about your car port: leaks can sometimes reappear over time, even after a repair has been made. If this happens, please do let the office know so that we can fix it quickly. We would be happy to discuss any of these concerns with you. Feel free to drop by the office any time, or contact me at [email protected] or at (480) 990-3308.

Resident • 2010 - 2012

03/20/2012

THEY WILL RIP YOU OFF. REFUNDABLE REFUNDS AT THIS PLACE REALLY MEANS NO REFUNDS AND WILL WILL BILL YOU FOR THINGS THAT ARE THEY PROBLEMS. CARPET CLEAING WILL COST YOU 600.00 PLUS DOLLARS.

Useful 0

Thanks for voting!

Report

freefromhell • Resident • 2010 - 2011

02/10/2012

I can't even begin to talk about my YEAR OF HELL. Let's start with Josh (The office MANAGER) he is the absolutely WORST person to work with. He WILL lie and deceive you, no if and or buts about that. He has no problem lying directly… See More

Useful 0

Thanks for voting!

Report

Prospective Resident • Visited 2012

01/26/2012

My girlfriend has been living here for 3 years now. The first 2 years she said were great, even when I stopped by everything was fine. She was always paid up with bills and everything else. Never had problems aside from the place falling apart and… See More

Useful 0

Thanks for voting!

Report

•

Updated Review