Review History for anonymous

Highland Woods


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anonymous

Resident 2017

6/21/2017

The only reason the staff section got one star is for the maintenance guys. The office staff are the worst people I ever had to deal with. I am so glad to be out of that place. Let's start with -----, the office manager, the one who harasses, lies to and threatens the residents. Maybe if she knew everyone knows about her muliple DUIs and other arrests she would back off, it's not like she is some upstanding citizen. If you try to contact corporate they don't take anything seriously, if you can even get them to answer the phone. Then you have the leasing agent ----- who is very rude. That place was very nice and decently quiet for the most part, however the office staff ruined it. I moved out almost as fast as I moved in. I would NEVER recommend this place to anyone. You want to discuss the grounds? The sprinklers water the street and sidewalk more than the grass. The trash cans, especially the one in the back is always surrounded by giant couches, mattresses, exercise equipment and junk everywhere. People who live in the houses in the surrounding neighborhood use the grass to let their dogs do business then leave it there and residents get the blunt end of it. It was a never ending story of just non stop drama happening at that complex all at the hands of the office manager. Like I said and I will wait again, I am do glad to have moved out. I now have a very nice place else where in town and don't have to worry about being harassed anymore.
    Manager

    6/22/2017

    Highland Woods Apartments
    Hello, my name is Jonathan with Monarch Investment and Management. I am sorry that your experience at our property was unsatisfactory. I will be happy to look into any concerns that you have about Highland Woods. Please email me at jbundy@monarchinvestment.com, or you can reach out to our on-site staff.

    Review 7 out of 27

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    Highland Woods

    March 2024

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