Review History for anonymous

Montego Bay


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anonymous

Resident 2014 - 2015

12/11/2015

Place is falling apart - You start fixing stuff yourself because they "fixed" it - Porches are falling apart - Windows leak when it rains - Fire extinguishers are expired (March 2014) - They hide under the " PRIVATE " property title all the time - Pit bulls, boxers and Great Danes can be found here on the property - They switch companies that manage either the property or water what seems like every 6 months - In the past year, we have had 6 managers, 2 property managements, at least 5-7 different maintenance men --The only thing that is consistant around here is finding dog crap on the ground and evictions notices on the doors - Might be considered one of the "nicer" place in SV but if I were you I would look else where.
Manager

1/13/2016

Montego Bay
First, allow me to say we appreciate all feedback. Occasionally feedback can be hard to hear, but this allows us to improve our growing community. My name is Mark and I have been the manager since August 1st 2015. While change can sometimes be difficult or frustrating, it can also be for the best. I would like to assure all current and future residents that the recent changes in our staff and water company is indeed for the best. We feel that our team now synchronizes with the personality of our community. Although our new team can take no responsibility for previous lack of oversight, we feel that is no excuse. We are working tirelessly to bring our property to not only acceptable standards but to also surpass expectations. Our pet policy is outlined as restricted, unfortunately not everyone adheres to these restrictions. Without our community, as a whole, reporting violations we are unable to take just action. Montego Bay is one of the few properties lucky enough to employ a full time grounds keeper. Maintaining our playground, heated pool, spa and clearing overgrowth, unfortunately leaves little time for cleaning pet waste. We have provided pet waste stations throughout the property, but require pet owners cooperation to keep our grounds pet waste free. I would like to thank you for your feedback and extend our gratitude for allowing us the privilege of housing you. If there continues to be any source of frustration that can be remedied by myself or any of our staff, please feel free to let us know by phone at (520) 515-8300 or in person in the office Mon. - Sat. 8am-5pm.

Review 4 out of 57

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Montego Bay

March 2024

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