What are noise levels like at 909 West Apartments?

The community is rated 2.1/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at 909 West Apartments?

The community is rated 2.2/5 stars, signifying moderate satisfaction on average.

How safe is 909 West Apartments?

The community is rated 2.1/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 2.9/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2.7/5 stars, which is considered being moderately effective on average.

What is the pet policy at 909 West Apartments?

Dogs Allowed Comments: 2 Pet Max - Breed Restrictions Cats Allowed Comments: 2 Pet Max - Breed Restrictions

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for 909 West Apartments, Tempe, AZ

Renter Ratings

Noise	N/A
Grounds	2.2
Safety	2.1
Office Staff	2.4
Maintenance	2.7
Neighborhood	2.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (216 Reviews)

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Former Resident • 2019 - 2020

01/03/2021

Whatever you do, DO NOT LIVE HERE. SCAM ARTISTS. There are many other apartment homes directly surrounding this place. Everyone at the office was very kind until I started to have issues. They're nice if you don't talk back or raise any concerns. Management is insanely… See More

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Resident • 2017 - 2020

12/28/2020

this community sucks because every time you renew your contract they will raise your rent 6%, which is not the pay raise we normally get from our employers. Don't fall into the lion's den. They will suck all the money they can from you. Please, do… See More

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Resident • 2014 - 2020

12/22/2020

Ive lived here nearly 7 years. Everything has been great UNTIL around Halloween of this year. The quality of the community has gone downhill fast. New management has recently taken over and they are trying to do some new things and they are nice and friendly.… See More

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Resident • 2020

11/30/2020

Staff is the worst, you speak to someone they are rude, or no one knows anything about the previous conversation you had with some else! Ever since the switched management everything has went down hill

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Resident • 2020

11/27/2020

This community was really nice until about a month ago when jkr took over as management! They are complete garbage! Rude, disrespectful, inconsiderate and flat out racist! The entire complex has begun to fall apart over the past month! New tenants leaving trash all over the… See More

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Liz&Kyle • Resident • 2020

07/23/2020

We recently moved in to 909 West and have had a fantastic experience! Everything looked exactly how we expected when we got to our unit, and the office staff, especially Gail, went above & beyond to help us with anything we needed. The grounds are very… See More

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Rebekah_D835 • Resident • 2020

06/04/2020

The entire office staff Gail Teresa and Clarissa Along with Colin in the maintenance staff are all amazing. They always say hi and greet me and my pups. The staff goes above and beyond To ensure that we have a safe place to live and it… See More

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Reflection1 • Resident • 2020

05/18/2020

Please don't let this apartment complex fool you they are trash after being here 7 months my disgust with this place has grown to the point of having no other options but to contact my attorney. I have 13 Maintnance request with several duplicates because they… See More

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Vange_N • Resident • 2018 - 2020

04/28/2020

The on-call maintenance technician, Colin, I just wanted to say THANK YOU to him for helping us with our AC unit. He kept was updating me throughout the process and my sister. Even though I came home from work late at 6 pm, he was still… See More

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Haley_B781 • Resident • 2019

12/17/2019

This is our home! We are hoping to renew our lease coming up after the New Year. The property is well kept and we have no come into any problems with anyone. The only downfall we have had is we have 1 very loud neighbor. The… See More

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hyoung922 • Resident • 2019

11/15/2019

We move here from Tides of Mill (DON'T recommend that one) in February 2019 because we didn't have hot water for 3 months. We quickly moved here and hoped it would be a good place. I wish the prices were better but the complex itself is… See More

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Resident • 2014 - 2019

11/04/2019

Ive lived here for almost 5 years. I really love the community. The amenities are great. The gym rivals any in the area with full treadmills, bike, stair climbers, row machine, muscle machines, cable set, full weight sets, medicine balls etc. Nice pools with great gas… See More

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Resident • 2019

10/18/2019

I just moved here so I don't have too much to say on my experience but so far it's going good. No complaints. Maintenance be on it, and the maintenance guy was nice and friendly. It's a very spacious apartment for a two bedroom which is… See More

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Vanessa_S597 • Prospective Resident • Visited 2019

10/15/2019

My boyfriend and I were driving by and found this place just as we were giving up on all of the places we had looked that day. It was close to the end of the day and Nicole was working alone on a sunday and was… See More

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Resident • 2019

09/03/2019

I would be giving them a 1.5 stars but that's not an option so I went with a one-star, here's why. First, I'm going to list the positives about this place to get them out of the way, then get down to the nitty-gritty of this… See More

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Resident • 2019

08/27/2019

Nicole was a breath of fresh air. My fiancee and I had been looking for a place in this area for about three months. Her patience and availability with us, helped us to make the right decision to choose 909 West. She walked us through the… See More

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Briana_M890 • Former Resident • 2019

05/17/2019

This was my first apartment and it exceeded my expectations! The staff, Ms. Gail (manager), Stacey (Assistant Manager), Nicole, Clarissa and Anthony are personable, friendly, professional and polite. They know their residents by name or face and always respond to inquires in a timely manner. The… See More

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Resident • 2017 - 2019

04/25/2019

I have lived here for two years and have had a very positive experience. The staff is very responsive and friendly. The grounds are kept clean. I love that it is a diverse complex with people from different cultures and ages. The complex has been improving… See More

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Resident • 2019

04/15/2019

I love living here the place is so nice and the price isn't bad at all for what you get. Nicole at the leasing office sold us on living here. She made the process very easy for us and she's so beyond sweet and bubbly. If… See More

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ariya4444 • Resident • 2019

04/06/2019

909 West is a beautiful place to live! I have lived in many apartment communities throughout the span of my life, and this one is definitely at the top! I live in a 2nd floor split level 3 bedroom 2 bath, and it was immaculately cleaned… See More

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Senthilkumar • Resident • 2018 - 2019

01/11/2019

I am staying in this apartment for more than a year. It is a nice quiet place with shops like Walmart, Costco, etc nearby. The staff members are knowledgeable, especially Nicole. She knows almost all the policies in and out. She is ready to help anytime.… See More

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Phoenix480 • Resident • 2017 - 2019

01/04/2019

Nicole Windom made an exceptional impression on me from the time I called to inquire about availability to the time I began my 12th month as a resident! She exemplifies a white glove customer experience that is not seen often in the human services industry. She… See More

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Resident • 2018

12/06/2018

The maintenance staff respond to issues quickly and efficiently. Staff is very vigilant is making sure the grounds stay clean and respond to requests for service immediately. I have had no major issues with staff or the apartment building. Any issues that I have reported have… See More

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Prospective Resident • Visited 2018

10/18/2018

I toured here 2 weeks ago and loved it! I am not looking to move till March but when my lease is closer to ending this is the place I plan on going. The office was nice and helpful. For sure my favorite out of all… See More

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Nrobinson15 • Former Resident • 2017 - 2018

10/17/2018

A great place to live, the grounds are always clean it's a quiet neighborhood also. The office staff are very helpful and nice, and we have papa John's pizza every fist of the month, such a great place.

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•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
732
Available
Avail.
7 Units
Model
1x1a

View Floor Plan

Price
Price
N/A
SQ. FT.
777
Available
Avail.
5 Units
Model
1x1b

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
983
Available
Avail.
7 Units
Model
2x2a

View Floor Plan

Price
Price
N/A
SQ. FT.
1,040
Available
Avail.
6 Units
Model
2x2b

View Floor Plan

Price
Price
N/A
SQ. FT.
1,167
Available
Avail.
2 Units
Model
2x2c

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,253
Available
Avail.
7 Units
Model
3x2

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Welcome to 909 West! We offer modern apartment homes with deluxe kitchens, large open concept floor-plans, high-end finishes, amazing scenery and beautiful upgraded amenities. 909 West is centrally located close to Arizona State University, Arizona Mills and the exciting Mill Avenue District, so shopping, entertainment and eateries are all at your fingertips. Choose from spacious one, two and three-bedroom apartment homes with town-homes available. We are a pet friendly community that offers a brand new dog park complete with agility equipment. A newly renovated resident lounge boasts a gourmet kitchen, flat screen TVs, lounge spaces and brand new sophisticated decor. Experience convenience and luxury living at 909 West Apartments in Tempe, AZ.

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