What are noise levels like at Cortland South Mountain?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland South Mountain?

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Cortland South Mountain?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3/5 stars, which is considered being moderately effective on average.

What is the pet policy at Cortland South Mountain?

Cats Allowed Comments: No Weight Limit. Breed Restrictions Apply. Dogs Allowed Restrictions: Breed restrictions apply. Comments: No Weight Limit. Breed Restrictions Apply.

What types of floor plans are available?

Studio, 3+ Baths and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Cortland South Mountain, Tempe, AZ

Renter Ratings

Noise	N/A
Grounds	3
Safety	3
Office Staff	3
Maintenance	3
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (74 Reviews)

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Elysabeth_B • Prospective Resident • Visited 2020

08/16/2020

ZERO STARS!! Do Not Move Here. This leasing office completely screwed up and scammed me. After applying for a 2 bedroom Marina called me to ask if I'd like to be on the 1st floor with wood floors or 2nd floor by the pool as there… See More

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Resident • 2020

07/30/2020

I previously lived at this community in 2016 and part of 2017 and had to leave due to a job offer back east. I thoroughly enjoyed living here at that time. Great community with nice amenities, spacious apartments and well kept grounds. When I relocated back… See More

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Resident • 2018 - 2019

06/03/2019

My husband and I lived at Metropointe for the past year and it was a not pleasant experience. We were so excited to move in and the staff was so kind, but then it all went downhill . Management, the front desk staff, or maintenance does… See More

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Ben_R604 • Resident • 2019

05/13/2019

Great friendly community very quiet and peaceful.Awesome staff,every request followed with an update amazing pools and dog park feels very welcoming.I made my journey out to Arizona and by far this is the place for me to call home.

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Resident • 2019

01/09/2019

-*** BEWARE NEW RENTERS*****____ I've been living here for 5 years now , since the new management took over things went downhill. Over the last 6 months someone broke into our cars 4 times and our storage unit once, and I spoke to a few of… See More

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Resident • 2018

05/24/2018

I have lived here for two years going on my 3rd and it will be my last. Unfortunately, it has gone down hill here within the last year. The staff is extremely rude and not helpful. You would think that they would be more accomodating and… See More

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Cortland South Mountain Manager

05/25/2018

I welcome you to please step into the office and speak with a member of management, your residency is important to us and we would appreciate the opportunity to work with you and ease your concerns. We pride ourselves in customer service and confident you will receive nothing less. Thank you for calling MetroPointe home.

Balsub2017 • Resident • 2016 - 2017

12/26/2017

One of the worst communities to live. Especially the office staff are rude.. once you move out they charge much. When I moved out they charged me for the carpet even though I gave in good condition. When I asked, they showed the reverse side of… See More

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Jabber4104 • Resident • 2013 - 2016

12/26/2016

I have been living at Metropointe for the better part of 5 years and I love it here. I rent a one bedroom apartment. The space is perfect for me. The upgraded appliances are super nice. They provide you one covered parking space but there are… See More

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Cortland South Mountain Manager

01/27/2017

Thank you for your compliments regarding MetroPointe. We are glad to hear you are enjoying living with us. Our team members strive to provide excellent customer service in every interaction. We hope you have attended one of our resident functions to get to know your neighbors and socialize with the MetroPointe team members. Kind Regards, Your MetroPointe Team

Resident • 2014 - 2016

10/03/2016

I've lived here now for about 2 years. Ever since the office staff changed Justin Maman, Heather ( I believe is no longer there) the quality of the service has gone down tremendously. Calls are not being returned EVER and the staff is rude at times.… See More

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Cortland South Mountain Manager

11/21/2016

Thank you for bringing your concerns about Metropointe to our attention. We are sorry to hear about your recent experience. Did you know we have garages and storage rooms that residents can rent to park their vehicle and other unwanted items in their apartment? We are a Crime Free Housing community and work directly with City of Tempe Police Department with any local concerns. We do urge all residents to call the local law enforcement if they see any questionable activities on the property. We also perform weekly light checks on the property. We value your input and feedback as a valued member of our community. If you wish to discuss this matter in detail please contact the leasing office. Kind Regards, Your Metropointe Team

Resident • 2015 - 2016

08/23/2016

I have lived here twice in the last 3 years , both times the staff has been outstanding . Current staff in the office and on the grounds including maintenance have been very nice and helpful and upbeat . I would recommend this complex to anyone… See More

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Cortland South Mountain Manager

11/21/2016

Thank you for your compliment to Metropointe. We are pleased to hear you had such a great living experience here at our community! Our staff strives to always provide extraordinary customer service and an outstanding living experience for our residents. We truly wish you the best and if your needs bring you back to South Tempe, we hope you choose Metropointe as your home again! Thank you for your wonderful feedback! Kind Regards, Your Metropointe Team

Resident • 2016

08/20/2016

I have a motorcycle. Plate number is REGISTERED with the office and PRINTED on my lease and my bike got towed because leasing office said they don't have my plate record and my registration expired (I intended to sell my bike so like why renew it… See More

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Cortland South Mountain Manager

11/21/2016

Thank you for expressing your concerns and providing us feedback. We will address your concerns regarding your motorcycle with the on-site team. We are currently working with Centurylink in hopes of increasing our WIFI capacity. Many of our residents have found paying rent on-line very helpful and we also accept personal checks. Please feel free to call as we would be happy to discuss the items listed. Kind Regards, Your MetroPointe Team

nsattar • Resident • 2015 - 2016

04/10/2016

I am coming up on my first year living at MetroPointe and I absolutely love it! The complex is clean and very well maintained. The maintenance crew is always friendly and quick on any repairs. I once had a service request completed within 45 minutes of… See More

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Cortland South Mountain Manager

04/14/2016

We are thrilled that you are living with us at MetroPointe and that you are very satisfied. At MetroPointe we strive to assist all of our valued residents with any needs and we have fun getting to know everyone who lives with us. Have you attended one of our monthly brunches or outdoor movie night? This is a great way for us to get to know you and for you to get to know us. Hope to see you at the next event. Kindest Regards, Your MetroPointe Team

bannerpercussion • Resident • 2015

11/25/2015

I had loved this place, but after my first year they are raising rent by $260 for a 1 year lease renewal... and for shorter terms its up to $500. I've never had rent go up by more than $40 or so... And they are only… See More

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Resident • 2015

10/24/2015

I just moved in last week and I absolutely love my 1 bedroom apt! It is quiet, the grounds are nice and the staff has been very helpful with my questions. I would recommend Metropointe.

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Resident • 2014 - 2015

08/30/2015

The office staff has recently changed and they do not respond to voicemails. I have called the main office over 20 times in the past 2 weeks at different times of the day and they only return my voicemails (only left 6 out of the 20… See More

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udayguntupalli • Resident • 2014 - 2015

07/31/2015

One of the best places in Tempe to rent an apartment from. I have lived here for over 1 year now. Their pricing is very reasonable . The best part about living here is the office staff - very friendly and always responsive. They always listen… See More

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Cortland South Mountain Manager

08/19/2015

We are so pleased to hear that you are enjoying your living experience here at Metropointe and appreciate your compliment to our leasing staff. We have a very diverse community here at Metropointe and we strive to make sure that we maintain a comfortable and enjoyable place for our residents to live. Have you attended one of our residents functions yet where you can meet more of your neighbors? If there is anything more we can do to better your living experience, please feel free to let us know! Thank you for your feedback! Kind Regards, Your Metropointe Team

kylstrk • Resident • 2014 - 2015

04/01/2015

The 2-bedroom/2-bathroom apartments are very spacious and have a nice layout. The office staff is always nice and helpful and maintenance responds very quickly. Parking is good - there are always plenty of spots open. I haven't had any problems personally in the first year living… See More

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DavidHayward • Resident • 2015

02/01/2015

Everything about this place is great.

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Resident • 2014

12/22/2014

Moved in a couple of weeks ago and so far really happy with the complex, unit, and staff. The complex grounds are nice and well maintained. Since this is a large dog friendly complex, I wish there was more grass for my lab to walk in,… See More

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[email protected] • Resident • 2014

09/11/2014

I moved in a few weeks ago and I absolutely love this community! My apartment is perfect and I love how clean and quiet it is. The pool is very relaxing and the hot tub is amazing. I love how at home I feel here. The… See More

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bdevillier • Resident • 2010 - 2014

09/11/2014

I have lived at metropointe for 4 years now and during those 4 years the management had been switched 3 times and the complex has seen its ups and downs. I don't think the apartments are as good as they used to be but are still… See More

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stephstuff15 • Resident • 2013 - 2014

09/11/2014

I've been at MetroPointe for over a year now and am very pleased. I love the size of the complex it is just right for a nice walk with my Lab if we don't want to go to the dog park (but there is one within… See More

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FemmeSM • Resident • 2011 - 2014

07/16/2014

MetroPoint captured my attention since its inception in 2008 and rightfully so. Over more than 3 years I've been its resident, enjoying its clean surroundings, professional and caring staff, spacious and comfortable apartment, and all its amenities. I 'm impressed by its staff as they understand… See More

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KateAllen 352255 • vrp • 2014

04/30/2014

I moved in a couple of months ago and I am so happy that I chose to live here. It's the layout that got me interested, but the staff had me sold. They were great before I moved in, but their follow through after I moved… See More

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Cortland South Mountain Manager

01/22/2015

Thank you for your compliment to Metropointe. We are pleased to hear you are having such a great living experience here at our community! Our staff strives to always provide extraordinary customer service and an outstanding living experience for our residents. Thank you for your wonderful feedback! Kind Regards, Your Metropointe Team

mrlynch09 • Resident • 2012 - 2014

04/17/2014

I've lived here in this community since January of 2012. And its been great the staff is always very helpful and professional. Kudos to Heather and Justin as they do a phenomenal job also Megan too but she's moved to another site. Granted ownership of the… See More

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Cortland South Mountain Manager

01/22/2015

Thank you for your compliment to Metropointe. We are pleased to hear you are having such a great living experience here at our community! Our Team strives to always provide extraordinary customer service and an outstanding living experience for our residents. We hope you have attended one of our many resident events. The Resident Community Events are always a great time to get to know your fellow neighbors. Thank you for your wonderful feedback! Kind Regards, Your Metropointe Team

•

Updated Review

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Cortland South Mountain

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB

Review CountD

Manager's Review EngagementF

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Ratings & Reviews (74 Reviews)

Noise

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Cortland South Mountain Manager

Noise

Maintenance

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Noise

Maintenance

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Cortland South Mountain Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cortland South Mountain Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cortland South Mountain Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Cortland South Mountain Manager

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time