Review History for Alenjak7

Elliot's Crossing


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Alenjak7

Resident 2015 - 2019

11/8/2019

I've lived here now for about 4.5 years. The front office staff is very friendly. There was one issue where a maintenance issue was quickly closed, but once I brought it up to the staff, it was taken very seriously and made to be fixed that same day. I had some concerns in renewing my lease, and the office staff was patient and communicative about that as well. Also, the staff puts on awesome events almost every month, that come with free food, contests (guess how many jelly beans in a jar, get a gift card, that kind of thing), and they being there as well to meet their clients personally. There's a well kept soccer field on the property (indoor size/style), and as of around mid-year 2019, they replaced all of the grills around the pools to be state-of-the-art high quality. Great place to live.
    Manager

    1/13/2016

    Elliot's Crossing
    It's wonderful that you have been satisfied with your tenure at Elliot's Crossing and have provided us with this awesome, four-star rating. We strive to keep all of the appliances and fixtures in good, working order and it sounds like our maintenance team has been doing a great job. You're more than welcome to stop by the office if you have any advice or suggestions for further strengthening our community.
    1 Previous Review

    Previous Review

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    Resident 179617

    Verified Resident 2015 - 2016

    2/17/2016

    My experience has been fantastic. I moved in last August (2015). I had a roach problem for a while that died down since I had a few maintenance requests completed, and most of the other requests I made were completed in a timely manner. One request was (giving the benefit of the doubt here) closed by accident early while the rest were done quickly, cleanly, and efficiently, aside from one of the crew stepping on my bathroom trash can cracking the cover of it a bit. The management of this complex are perhaps the greatest part, as they are responsive, respectful, TRANSPARENT, and host fun events fairly often. While a little pricey, the grounds are nice, the apartments are nice, and the neighbors are quiet and kind.
      Manager

      12/13/2015

      Elliot's Crossing
      Our team is thrilled to read this review of Elliot's Crossing! We're honored that you've recognized our excellence in communication and resident services; we're really happy that you see our staff as a valued aspect of your experience here. We hope that in time, you see that our level of standards do not waiver and are consistently impressive. If there is anything we can do to earn that 5th star from you, we hope you'll let us know in the office! Until then, we wish you happiness in your home here!

      Review 107 out of 267

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      Elliot's Crossing

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