Review History for Valarie2

Garden Grove Apartments


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Valarie2

Resident 2015 - 2017

3/10/2017

Where do I even begin with this place, I lived here for two years and hoped singing the second lease that the staff and safety would improve, it definitely didn't. To start of my car was broken into two times, there was a stabbing from a "stepson that killed his stepdad" I literally heard the screaming and police gunman were everywhere, I had my bike stolen from my patio in the middle of the night and at least three times while living here helicopters were always searching for someone in the complex!! Whenever I would get home at night I would be so scared to walk to my apartment because I would always see the "so called security guards" sitting on the table in the playground on their phones. Not only is it not safe here but the staff just adds on to the mix. They are INCREDIBLY RUDE, Barbara always gives out misinformation and is always being corrected by her fellow co workers, she starts shaking her head acting ------ when you voice your opion about something she is so unprofessional I cannot believe they still have that girl there. The manager who is new is so rude to people I would always see her on her phone by the pool gossiping on it and yelling and she came off --- such a snob. I'm not quiet sure why garden grove apartments still seem to hire such unprofessional people who have no customer service skills! All of my neighbors would even talk about how rude these girls were they never once made me feel like this place was my home and I lived here for two years. Oh and there is a rat that runs around near the gym, they put rat traps everywhere and in my laundry room there was rat poop on the floor, this place is awful I should have listened to all of the bad customer service reviews hat are on all of the websites for this place! Now I can see exactly what everyone meant. And to add on because my list doesn't end with this place, when I moved out my apartment was spotless it was just me and I am a clean freak and they tried adding on all of these extra charges it is insane this place is AWFUL!

    Review 29 out of 144

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    Garden Grove Apartments

    March 2024

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