Review History for yqq182

Mission Springs Apartments


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yqq182

Resident ā€¢ 2017

12/13/2017

Living in apartments for almost 5 years and this is THE WORST. The apartment from outside looks nice, a quiet neighborhood with lots of trees, but the utilities are incredibly old. The washer somehow doesn't even wash the clothes clean, and the literally took me entirely 2 days to dry 1 load of clothes. Other than that, air conditioning was having problems too. Other than the utilities, the complex gate NEVER closes, not even at night, which makes me feel incredibly safe to live here. It is a quiet neighborhood i'd say, but the management really sucks. Since I've been living here, I've had three management teams so far. It is so inconsistent and so inefficient. My tint on the window is all scratched up; it's been nine months and literally no one fixed it. The first management team told me they would fix it, and they didn't; when it comes to the second management team, they told me they are not able to fix it because it would require a lot of time ( I mean.. really??? I paid maintenance fee for god's sake!!???) Besides the inconsistency in management, there are limited amount of maintenance workers I guess. It usually takes them about a week to fix something. Sometimes they are nice, sometimes they really don't care about your apartment. After the maintenance came to fix the dryer problem, I came home seeing a bunch of dirt on the carpet all over,.. in the washing machine, on the kitchen floor and even in the sink where I had my dishes soaked in the water (Really?? in the sink too??). The next day after I went to the management team to tell them what happened, they told me that they will send someone over to clean it up that day, and guess what, NO ONE CAME. One pro i found is that utilities are included in the rent, but after all these experiences, i would prefer to spend a little more bucks to move to a nicer apartment who has a more responsible management team. I swear to god if similar situation happens one more time, I'm going to file a customer complaint. It's surprising to me how this apartment complex knows the exact way to piss off their customers and the shortcut to put themselves out of business by being irresponsible. Bravo, Mission Springs.

Review 20 out of 124

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Mission Springs Apartments

March 2024

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