Riviera Palms

914 E. Lemon St., Tempe, AZ 85281
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Riviera Palms

 
 
 
 
 
 

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100%RECOMMENDED
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64%CITY AVERAGE

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Riviera Palms Manager

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Sri Indah_P • Resident 2018 Recommended
Reviewed 04/05/2018
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tom-asu • Resident 2008 - 2010 Recommended
Reviewed 03/16/2014
I lived here for 2.5 years to finish my degree. The major plus here is how close it is to the campus, it's a very convenient college crash pad. I enjoyed being able to have a nap and freshen up between classes. The rent was reasonable… See More
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Resident 2013 Not Recommended
Reviewed 10/02/2013
Previously commented on here about bug problems as well as maintenance repair issues, recently our fridge was not replaced in a timely manner when it broke, causing 100 dollars worth of food to spoil...also pretty sure homeless people are sleeping in unlocked cars at night, the… See More
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Resident 2012 - 2013 Not Recommended
Reviewed 07/11/2013
If you're an ASU student and if you just need a place to store stuff and sleep every night, this place has its perks. It was very convenient walking to campus in minutes and parking is free, which saves hundreds itself if you have a car.… See More
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Resident 2012 - 2013 Not Recommended
Reviewed 06/24/2013
I love my studio layout and size, walk in closet, and being so close to ASU! Parking has never been a problem since I live in the back, I don't think most people realize there's another parking lot behind all the apartments because it only ever… See More
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Resident 2012 - 2013 Not Recommended
Reviewed 04/08/2013
BUGS BUGS BUGS. THIS APARTMENT COMPLEX SUCKS. We have had tons of problems already, and the website isn't accurate at all. There is no ceiling fan in our bedroom, for almost 2 months we had no outlet in the bathroom, and beware, new management will kick… See More
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Resident 2011 - 2013 Not Recommended
Reviewed 02/18/2013
I lived at Riviera Palms for 24 months. All but the last was under the original management. As of 1/1/13 these apartments were under new and seemingly better management. The pictures they have up on their website look to be around 10 years old or so.… See More
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Resident 2011 - 2012 Not Recommended
Reviewed 10/12/2012
Riviera Palms is located on Lemon St. half a block from ASU campus. Orbit Mars and Mercury stop right in front of complex and McDonalds, Taco Bell, and other restaurants are within walking distance. This is my second year living here and there have been some… See More
Riviera Palms Manager10/18/2012

Dear Anonymous, It is unfortunate your are not having the best living experience at Riviera Palms. We strive to ensure each residents' needs are met in a timely manner. I wanted to take the time to address each of your concerns to ensure, going foward, you know we are always available to take care of you apartment and community. Right now, the landscape is in a "turn over" phase. During this time we must let the summer grass die off because it will not survive the cooler winter temperatures. Also during this time, watering is decreased to allow the grass to die which results in the other plants looking not as healthy. We have already completed the re-seeding process and watering has began, you should see healthy green grass and plants by next Friday. I wasn't aware of the dryer issue until your post but I took care of the issue immediately. All the dryers have been repaired and are working great! Sorry for the delay. If you aren't aware, Riviera Palms does not have courtesy patrol. In the evening time we ask for help from our residents who want to keep Riviera free from criminal activity and the homeless by calling the Tempe police department. During office hours we are more than happy to take care of the issues but in the evening we need the help of our residents to report the problems to the police department. Please call 911 in the event of any emergency or call 480-350-8311 for non-emergencies. Our policy is to have service request completed within 48 hours. In the event your service request isn't completed within that time frame or a call hasn't been made to let you know the stautus of your request, please call or email immediately. I am available Monday through Friday from 9am to 5pm. I will make sure the maintenance takes care of you as soon as possible. Unfortunately, pest can be an issue when it isn't treated in the correct manner. I recommend to any resident that seems to have a continous problem, to call the office to setup a pest control program. We will need to treat the apartment heavily once every two weeks for a minimum of 3 times. We have seen great success when residents and the pest control company work together to determine the correct way to address the problem. It is standard for the maintenance team to pickup the grounds and clean the pool first thing in the morning. I typically drive the community around 9am to ensure this task has been completed. If you ever feel we are missing an area, such as the dog park, please don't hesitate to notify me. Going forward, I will make sure to keep a closer eye on the bbq grills and the dog park. As for the cats, there isn't much we can do about them. We have residents who like to feed them, which keeps them coming back. Since they are on the property, the SPCA says they belong to us and there is a very high cost to have them removed permamently. Maybe we can work together to see if there is a different way to remove them safely. As I said early, I really strive to ensure each resident has the best living experience possible and I make a point to take care of any concerns in a timely manner. Never hesitate to contact me if you feel your concerns aren't being taking care of. I hope going forward, we can build a relationship where we have open lines of communication and your issues are responded to quickly.

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Resident 2012 Recommended
Reviewed 10/11/2012
I have lived here for more then 3 years. It is a very quiet place to live, management is very friendly and helpful, and maintenance always fix things when they are broken. The property is close to stores, the light rail, and the FREE Orbit. The… See More
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Resident 2010 - 2012 Not Recommended
Reviewed 09/11/2012
Horrible management: They miscalculate the rent every time they renew the contract. Managers or accountants in this apartment do not even bother to check the contract or right amount of the balance before calculating the month-to-month rent before sending the residents a warning. They miscalculated some… See More
Riviera Palms Manager09/12/2012

To Anonymous, I apologize sincerely you did not have a great experience while living at Riviera Palms. We strive to ensure everyone enjoys their living experience and it is quite unfortunate your issues were not addressed to your satisfaction. Although we do our best to ensure complaints are addressed immediately, sometimes due to human error, some items may slide through the cracks or numbers may not be calculated accurately. Ultimately, to guarantee a great living experience, a combined effort is needed between management and residents. That is why we ask residents to maintain open lines of communication to notify us of areas we may have overlooked during our effort to have the community looking its best and the residents retain a copy of their lease so that they are able to know exactly what their rent responsibility is each month. Once again, it is unfortunate we could not have retained you as a resident or made Riviera Palms a place you could truly call home but to make certain other residents don't have your same experience, all your concerns you noted will still be addressed even in your absence. Sincerely, Riviera Palms Management

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Resident 2012 Not Recommended
Reviewed 09/06/2012
Horrible management: They miscalculate the rent every time they renew the contract. Managers or accountants in this apartment do not even bother to check the contract or right amount of the balance before calculating the month-to-month rent before sending the residents a warning when they are… See More
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Resident 2011 - 2012 Not Recommended
Reviewed 09/04/2012
The apartment is filled with roaches, no proper maintenance. do not live here! they will make up lies!
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kristna78 • Resident 0 Not Recommended
Reviewed 05/24/2012
When I had first moved into these apartments, I was moved into a single bedroom. That night I started killing a couple bugs, which I had at first thought where just water beetles. The following day, to my horror, while sitting in my living room saw… See More
Riviera Palms Manager05/25/2012

Dear Resident, I apologize you are not having the best experience at Riviera Palms. We strive to ensure every resident enjoys their home. Many of the residents at Riviera Palms enjoy the community and the services we provide to decrease pest activity. Unfortunately, if other residents do not take the time to clean up after themselves or report pest activity they have in their home we are unable to determine what units are "trouble" areas and treat them accordingly. Also, there is more than one type of treatment available to decrease pest activity other than simply spraying. Our records show you are only having your apartment spray treated. Although spraying does kill the pest on contact if doesn't reach everywhere. I recommend you have you apartment fogged by our licensed pest professional, we have seen excellent results. Also it is extremely important you clean up with bleach, as well as, vacuum up and through away the contents in the outside trash receptacles after each treatment. Although the chemicals used kill the pest on contact, nothing penetrates their egg sac. Those eggs will hatch within 14 to 21 days producing as many as 25 more pest. Essentially, defeating our attempts to remedy the issue. Please contact our office as soon as possible to schedule a fog treatment for your apartment home. And to let us know which laundry machines aren't functioning properly. Our maintenance staff works diligently to ensure everything is working properly but we are unable to correct problems if we aren't aware of what they are. Riviera Palms' daily office hours are 10am to 4pm Monday through Friday and 11am to 3pm on Saturdays. Once again, I apologize for the bothersome nature of your problems and hope with continued effort on both our parts we will be able to correct all of your concerns quickly and effectively. Sincerely, Riviera Palms Management

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student01234 • Resident 2011 - 2012 Not Recommended
Reviewed 03/09/2012
Let me start off by saying I am a male student who attends ASU. I have no problem living in less than great places, but this is not a place you want to live. *PROS* - This apartment complex is literally across the street from campus… See More
Riviera Palms Manager03/13/2012

To student01234, I apologize you haven't had the best experience while living at Riviera Palms Apartments. We strive to provide the best living experience as possible at both communities, Riviera Palms and Campus Pointe. I ask all residents to speak with me directly if you feel your concerns haven't been addressed in a timely manner. I'm available Monday - Friday, 9am to 5pm, to speak with you and hopefully remedy as many as your concerns as possible. In regards to the neighborhood, we are apart of the Tempe Crime Free Housing Program and work closely with the Tempe Police Department. As part of the Crime Free Housing Program you are able to contact the police or management for any neighborhood disturbances. I hope you will take the time to call me and give me the opportunity to address your concerns. Sincerely, Riviera Palms Community Manager

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Resident 2010 - 2011 Not Recommended
Reviewed 11/28/2011
One of the worst apartments. The apartment is filled with roaches, no proper maintenance. The management is one of the worst I ever came across. They are very very rude.. please stay away...
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Resident 2010 - 2011 Not Recommended
Reviewed 10/03/2011
The only advantage is that this is close to ASU campus. The rest are bad. The house is full of roaches, no proper AC during summers, and the main thing..Management is very rude.. never came across such rude people. They are very impolite.
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Resident 2010 - 2011 Not Recommended
Reviewed 09/02/2011
Such a great location because it is right off of ASU Tempe Campus. You can literally roll out of bed and head to class. Lemon St. is pretty ------. No street lights and always sketchy people hanging out on the corners. Being a petite female I… See More
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plemmon • Resident 2010 - 2011 Recommended
Reviewed 02/19/2011
I have been here quite some time and am soo happy. Management does a great job of keeping the loud tenants out. Maintenance is very timely as well. I have and will recommend this complex
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Resident 2006 - 2010 Recommended
Reviewed 06/23/2010
I used to live here for four years, while pursuing PhD studies. I must say that I can fully recommend his apartment complex to pretty much anyone looking for quiet and relatively affordable accommodation near ASU. It is really close to ASU and tends to cater… See More
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slakr73 • Resident 2006 - 2010 Recommended
Reviewed 03/02/2010
I've lived at Riviera Palms for 4 years while getting my PhD at ASU. It's incredibly convenient for students. Everything is in walking distance and the Orbit and light rail are within one block. You really don't need a car. There are some issues with bums… See More
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Resident 2009 Recommended
Reviewed 08/12/2009
Great Staff, well kept grounds! Close to ASU!!
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Resident 2009 Recommended
Reviewed 07/14/2009
Very close to campus and affordable.Mangement is friendly and helpful.
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Resident 2006 - 2008 Not Recommended
Reviewed 06/09/2008
I live in Riviera palms for two years and although it is close to ASU you just have to depend on your luck that nothing breaks of the already-old amenities. The maintenance people will never fix things unless you fight them. The management in Campus points,… See More
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Resident 2007 - 2008 Recommended
Reviewed 05/16/2008
I have seen an amazing improvement on the property over the past few months. The property doesn't over too much other then the basics but its quiet and exactly what i needed!!
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magicrat34 • Resident 2006 - 2008 Recommended
Reviewed 01/30/2008
While I will be leaving soon, I think Riviera Palms is alright. It's certainly a bit of a dump in terms of amenities, but it's quiet, close to campus, and filled with pretty decent folks (generally foreign and/or graduate students who tend to be respectful, if… See More
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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Uncovered Parking

General

  • Pool

Pets

  • Dogs Allowed
  • Cats Allowed

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $479

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price

    $497

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price

    $669

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Welcome home to Riviera Palms... Quality amenities, beautifully landscaped grounds, a responsive staff, and incredible value are what we offer at Riviera Palms. Enjoy being close to a variety of shops, local schools including Arizona State University, enticing restaurants and recreational attractions Tempe, AZ has to offer when you join us at Riviera Palms. Living at Riviera Palms will make work, play and everything in between all within easy reach.

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Riviera Palms Gallery

Manager Uploaded Photos
Riviera Palms is an apartment in Tempe in zip code 85281. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $479 - $669. Nearby cities include Guadalupe, Mesa, Chandler, Scottsdale, and Gilbert. 85280, 85252, 85282, 85282, and 85257 are nearby zip codes.

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Riviera Palms

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Management Photos (1)

  • (Manager photo uploaded on 05/25/2012) Image of Riviera Palms in Tempe, AZ

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