I've had multiple issues regarding miscommunications or mistakes on behalf of some of office staff since I signed my lease. The majority of the staff is always friendly and polite but the multiple mishaps have made it frustrating at times to live here. The facilities are beautiful and I very much love the look of my apartment. The scariest thing to happen to me was when the office accidentally put a service request in for my washing machine to be fixed when it wasn't broken and I woke up early in the morning and walked out of my bedroom naked to my barking dog to find a stranger in my house. I thought I was being broken into for a moment but come to find the maintenance man had let himself into my house without me knowing.