The staff at Southbank Apartments are great. Nancy and Mark take good care of the property and are always looking out for the residents. The grounds are well maintained and maintenance is prompt. (At least I assume it is, the only time I ever needed to submit a maintenance request was when i first moved in. The dishwasher and microwave weren't working properly and they were promptly replaced. Other than that, I've had no problems.) Nancy has a lot of fun events for residents. She often hosts get to know you events, passes out treats for holidays, and organizes holiday competitions like jack-o-lantern carving contests. These events really make living at Southbank fun and you can tell that Nancy looks after her residents. Southbank Apartments are in a great location, within walking distance to Tempe Town Lake, Mill Ave, and ASU. The neighborhood feels safe and is very quiet. That said, Southbank is underneath the airport approach, so low flying planes are common. At first they were a little noisy, but I quickly got used to them and don't even notice them anymore. The apartments themselves are not new, but spacious and well maintained. The balconies/patios are a great plus! Overall, Southbank Apartments has been a great place to live. If I didn't have to move out of state for work, I'd still be there now!