prospective • Visited 2009
I am a property manager who cares about her property and her residents. I just started managing a property in the area and wanted to see my competators out there. I arrived at Casa Del Norte, walked in and asked for prices and to view an apartment. She said very rudely that she could not show me an apartment until I filled out an application. I then said to her, how would I give out personal information without viewing an aparmtnet. I have been in the business for over 10 yrs. and have not heard of a policy like that. I asked for her name and the management company. She then says to me " I AM THE MANAGEMENT". "AS FOR MY NAME, IT'S ON THE APPLICATION" while she was printing out. Once the application was printed out, she says "YOU ARE ASKING TO MANY QUESTIONS AND I AM NOT GIVING YOU AN APPLICATION" and tore the application in my face. She refused to show me an apartment and give me an application. I then said to her, she was discriminating against me and that I would contact the Fair Housing Association Immediately. I dont understand how residents can continue to live there with an uncareful manager. She is extremely rude and unprofessional. To the owners. If you are reading this. I dont understand how you have an employee (relative) like this managing your multi-million dollar investment. I am not a resident and would never be after this experience.