Review History for anonymous

Cortland North Tucson


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anonymous

Resident 2010 - 2012

9/11/2012

We lived here for almost 3 years, in two separate units. Tons of problems with the neighbors for the first unit, and the previous manager allowed us to move to a different one by signing a new (longer) lease. -- Our second unit was much nicer than the first, but during the 14 months we lived there, we had the air conditioner break three times - all of which took repeated complaints to fix. Also, the water heater leaked and flooded the downstairs area (two story loft unit); that took 8 days to fix. Our car and several others in the area got broken into and most of us lost several hundred dollars worth of electronics and the manager didn't blink an eye when we told him about it. I'll second the previous complaints about the water shutoffs: the water randomly shut off repeatedly with little to no warning, and with no indication of when it would be turned back on. -- Lastly, don't ever expect the office to be open during normal office hours. They randomly close early for the afternoon/evening, so even if I left work early to pick up a package from the office, I often "just missed them" and wound up waiting 3-4 days to get my packages. When trying to move out and have them do a move out inspection, we made nine special trips to that area during hours that are posted as office hours - NEVER anyone in the office. Phone calls/voicemails go unanswered, and you often have to make 3-4 calls to get anything accomplished. Most questions are met with "I'll ask the manager to call you back" and then you never hear from her. -- All in all, this is a great place to live as long as nothing breaks and you don't have any questions for the management. (Good luck)

    Review 29 out of 50

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    Cortland North Tucson

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