I lived in this apartment complex for 2 years and had a good experience and extended my lease. The apartment was very clean when I moved in. The office staff was good, compared to staff at other apartments I have lived with (they were friendly, competent and reasonable). Nicole, the manager was reasonable to work with. Maintenance was professional and usually came within 48 hours (although I had relatively few issues.) The big pool was also very nice, especially on the week days when it was mostly empty. There are a lot of families and children that live at the complex. It is close to the I-10, Target, Fry's, Costco, Tucson Mall, library, Sheriff's Station, Fire Department, and LA fitness and a walking trail. The grounds were well maintained. There was grass and palm trees which looked nice. I also thought it was very quite and that the walls were adequately thick so that I never heard/was disturbed by neighbors, note- I did live on the second floor. Although people have dogs at the apartment, they did not bother me or disturb me with barking. After two years I would have continued to live there (if I hadn't had to move out of state for work) but I would recommend it to a friend who wanted to live in the North West Tucson area.
Hope this helps!