#4,785 #6 #97

What is epIQ?

Elevation

4500 East Sunrise Drive, Tucson, AZ 85718
(1239 Reviews & Surveys)
$895 - $2,610/mo
Call Now
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A2R

1 Bed, 1 Bath | 604 sq. ft.

$985 - $1,422

11 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 604 sq. ft.

$895 - $1,364

8 Available Units

See Floor Plan Details

A1R

1 Bed, 1 Bath | 528 sq. ft.

$999 - $1,520

5 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 528 sq. ft.

$899 - $1,225

2 Available Units

See Floor Plan Details

2 Bedrooms

B1R

2 Beds, 2 Baths | 868 sq. ft.

$1,307 - $1,909

7 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 868 sq. ft.

$1,192 - $1,767

3 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,469 sq. ft.

$1,804 - $2,000

Not Available

See Floor Plan Details

B2R

2 Beds, 2 Baths | 1,469 sq. ft.

$1,907 - $2,610

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

4.0

Grounds

3.8

Safety

3.2

Office Staff

3.6

Maintenance

3.7

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A

Percentage of reviews responded to

88.4615%

Manager’s Review Reply Time

C

Average time to respond to reviews

38.62 days

View Community Timeline
View Community Timeline

Elevation Reviews

(206)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1227802

Verified Resident 2024

2/19/2024

Rental property needs to be inspected by a professional along with the Inventory and Condition form on hand to ensure everything the tenants are paying for are in proper working conditions. Tenants should have access to the rental unit before moving in.

Manager

2/19/2024

Elevation
Thank you for taking the time to review Elevation. If you would like to discuss your concerns in detail, please call us at (800) 816-1708 so we can address any concerns you may have. Thank you and have a wonderful day!

Updated Review

Review Author Icon

Resident 836727

Verified Resident 2014 - 2024

2/5/2024

The location is perfect. Its easy to go either east or west. Its a nice complex and the gorgeous view of the mountains.i have lived here going on 11 years. I can actually say that this is "HOME". I love the location.… See More >
    Manager

    2/7/2024

    Elevation
    Hello, Thank you so much for your review of Elevation! We appreciate you taking the time to rate our community and provide us with your valuable feedback. We will continue to strive for a wonderful community experience and value your important comments on how we can improve and what we’re doing right. Thank you and enjoy your day!

    Updated Review

    Review Author Icon

    Resident 869362

    Verified Resident 2016 - 2024

    2/5/2024

    Turn over of office staff. Office staff never goes out in the area to see what is happening on site. Unfriendliness office staff towards certain people. Heating, cooling and water failures constantly.

      Manager

      2/7/2024

      Elevation
      Hello, thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (520) 729-2876 so we can work to resolve any outstanding concerns. Thank you and have a good day.
      Review Author Icon

      Resident 1223533

      Verified Resident 2024

      2/5/2024

      I am new to the community. So far, from what I can say, the experience is welcoming and friendly. There is almost everything I need in this complex like on site laundry, a gym, and close by hiking trails. I also love how pet friendly… See More >
        Manager

        2/7/2024

        Elevation
        Hello, thank you for taking the time to review Elevation! We are pleased to hear that you enjoyed your experience at our community and that you were impressed by the amenities we provide. Thank you again for your five-star review and we hope you have a wonderful day!
        Review Author Icon

        Resident 1215964

        Verified ProspectVisited 2024

        1/10/2024

        Dulce the Assistant Manager really took the time to show me around and was very helpful and knowledgeable. Looks well kept and very quiet Apartment community. Super excited to start my new life chapter here.

          Manager

          1/16/2024

          Elevation
          Hello, thank you for taking the time to review our property. We are pleased to hear that you enjoyed your experience at our community and that you were impressed by the customer service from our team. Thank you again for your five-star review and we hope you have a wonderful day!
          Review Author Icon

          Resident 1210293

          Verified Resident 2023

          12/20/2023

          Nice complex in a beautiful area, but what really won me over was the friendliness of the staff. They are always very friendly and professional. There is a cabana with a pool, lounge, and gym at the top of the hill here which is amazing,… See More >
          Manager

          12/21/2023

          Elevation
          Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We hope you have a wonderful day!
          Review Author Icon

          Resident 1202857

          Verified Resident 2023

          11/27/2023

          The move in process was ok. Within 2 weeks of move in my apartment had a broken pipe. Apartment was flooded. It has been downhill from here. Management was been the worst at communicating. It's been weeks for my for me to move in. Tile… See More >
            Manager

            11/27/2023

            Elevation
            Dear Resident, Thank you so much for your review of our community. We appreciate you taking the time to rate our community and provide us with your valuable feedback. We will continue to strive for a wonderful community experience and value your important comments on how we can improve and what we’re doing right. Please feel free to reach out to us at (855) 697-0544 or stop by the leasing office with any additional comments anytime. Thank you and enjoy your day!
            Review Author Icon

            Resident 1200989

            Verified Resident 2023

            11/20/2023

            I am impressed with the way the grounds are kept. It seems owners and management really try to take care of the property. Again I have been here 2 days .so far everything has worked great. I have been here only 2 days I am… See More >
              Manager

              11/20/2023

              Elevation
              Dear Valued Resident, Thank you for the stellar rating of our community. We really appreciate the time and effort you took in acknowledging our efforts. Have a wonderful day and feel free to stop by anytime to say “Hi”.
              Review Author Icon

              Resident 1181986

              Verified Resident 2023

              9/18/2023

              I want to skip this part because I am a new tenant. I don't have any experience yet with the community. But, as I said. Something needs to be improved. After that, this apartment is well situated. It is in a great area.

                Manager

                10/4/2023

                Elevation
                Dear Resident, Thank you so much for your review of our community. We appreciate you taking the time to rate our community and provide us with your valuable feedback. We will continue to strive for a wonderful community experience and value your important comments on how we can improve and what we’re doing right. Please feel free to reach out to us at (855) 697-0544 or stop by the leasing office with any additional comments anytime. Thank you and enjoy your day!

                Updated Review

                Review Author Icon

                Resident 862096

                Verified Resident 2023

                9/18/2023

                I just move to my 2 bedroom, and I just lovet. Espacios , sunny, quiet, and the parquing is so near and convinient for me because I am a des ability person. Congratulations for the personal and the attention that they give to persons whit… See More >
                  Manager

                  10/3/2023

                  Elevation
                  Hi, we sincerely appreciate you taking the time to leave a positive review of our community! Our team is thrilled to hear you have been enjoying your time with us!

                  Updated Review

                  Review Author Icon

                  Resident 1035524

                  Verified Resident 2022 - 2023

                  8/14/2023

                  Quiet, feels safe, management courteous and respond quickly. Never see a security presence but zero incidents to report. People keep to themselves. Having gym and pools are nice although I never use the gym and rarely there pool.

                    Manager

                    9/5/2023

                    Elevation
                    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We hope you have a wonderful day!
                    Review Author Icon

                    Resident 1169491

                    Verified Resident 2023

                    8/12/2023

                    ))lllllllll)llllllll)lllllll)lllllllll)llllllll)lllllllll)l

                      Manager

                      8/22/2023

                      Elevation
                      Dear Resident, Thank you so much for your review of Elevation Apartments. We appreciate you taking the time to rate our community and provide us with your valuable feedback. We will continue to strive for a wonderful community experience and value your important comments on how we can improve and what we’re doing right. Please feel free to reach out to us at the leasing office with any additional comments anytime. Thank you and enjoy your day!
                      Review Author Icon

                      Resident 1165763

                      Verified Resident 2023

                      8/2/2023

                      When initially moving in, I felt that these apartments would be great. Dulce was friendly and I loved the mountain view's. However, I've encountered numerous issues with my unit since moving in and have had to contact the leasing office multiple times just to get… See More >
                        Manager

                        8/22/2023

                        Elevation
                        Hello, thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please get in touch with us at (520) 612-0576 so we can work to resolve any outstanding concerns. Thank you and have a good day.
                        Review Author Icon

                        anonymous

                        Resident 2021 - 2023

                        7/31/2023

                        The ABSOLUTE WORST!

                        I would normally not do this, but this place is going downhill. Ever since this new property manager took over, things have not been the same. I’ve lived here for two years. The only reason why I renewed my lease was because it’s so expensive… See More >
                        Manager

                        8/1/2023

                        Elevation
                        Thank you, for taking the time to leave a review of our community. Our team would love the opportunity to discuss any concerns you may have. If you would like to discuss things further, please call us at (520) 612-0576, thank you again and have a great day!
                        Review Author Icon

                        Resident 1161836

                        Verified Resident 2023

                        7/21/2023

                        In safe part of town, which is perfect. Rent is among the lower of Tucson area, even though it does not include utilities. The apartments are spacious, but not many layout options due to the wall configurations. Ample closet space, outlets, and have yet to… See More >
                          Manager

                          7/21/2023

                          Elevation
                          Dear Resident, Thank you so much for your review of Elevation. We appreciate you taking the time to rate our community and provide us with your valuable feedback. We will continue to strive for a wonderful community experience and value your important comments on how we can improve and what we’re doing right. Please feel free to reach out to us at (855) 697-0544 with any additional comments anytime. Thank you and enjoy your day!
                          Review Author Icon

                          Chell_A

                          Resident 2019 - 2023

                          7/10/2023

                          Just terrible

                          This place is Not a community! Bad stuff happen at this facility all the time and nothing ever gets resolved. Ive lived here for over 3 years and the people in the front office are Not putting the tenants needs before their own. The rent… See More >
                            Manager

                            7/11/2023

                            Elevation
                            Hi Chell_A; Thank you for your review. We are disappointed to see your rating, as our staff works hard to provide the best customer service we can for our residents. We would like to know more about your experience so that we can provide better service for yourself, current and future residents. As a community, we strive to pride ourselves in providing quality homes, excellence in customer service, and to resolve problems quickly. Please reach out to the leasing office so we can help put things right. (855) 697-0544
                            Review Author Icon

                            Resident 1151778

                            Verified Resident 2023

                            6/19/2023

                            The staff is great was provided with the information i needed and maintenance responds quickly to work orders very professional. Property is always clean, pools are super clean, very quiet and peaceful place i love it

                              Manager

                              7/6/2023

                              Elevation
                              Hi, thank you so much for taking the time to leave a review of our property. Our team is so delighted to hear you have felt right at home in our community. We look forward to continuing to provide you with your perfect home, should you need anything just know you can always reach out to our team for assistance. Thank you again for such a kind review, have a great day!

                              Updated Review

                              Review Author Icon

                              Resident 1139562

                              Verified Resident 2023

                              6/12/2023

                              Great apartment complex , clean environment, wouldn't change my mind about moving in , I'm so glad I moved in , it's a nice place to live with your family, stores and schools are convenient so you don't have to worry about traveling far because… See More >
                                Manager

                                7/6/2023

                                Elevation
                                Dear resident, Thank you for sharing your review with us and the community. We’re so happy to hear you’re having a great experience at Elevation. Our team will be happy to hear that our hard work is recognized, as we strive to provide our residents with a positive experience. If there is anything we can do to serve you further, please let us know by stopping by and reaching out to us. Thank you once again for taking the time out of your day to share your experiences. Have a wonderful day!

                                Updated Review

                                Review Author Icon

                                Resident 950038

                                Verified Resident 2021 - 2023

                                5/15/2023

                                Don't move here period. Noise 24/7 barking dogs people banging construction noise people yelling & in the pool all night pool noise leaf blowing for 6 HOURS every other day High School right here too loud. music and sports no consideration from anyone here. Paper… See More >
                                  Review Author Icon

                                  Resident 1139960

                                  Verified Resident 2022 - 2023

                                  5/11/2023

                                  staff is rude and they all tell u different information so it's hard to actually get told accurate information, they love scamming people out of money, u pay so much in rent to have a ------ apartment and have to work a million buildings just… See More >
                                    Review Author Icon

                                    Resident 1139873

                                    Verified Resident 2016 - 2023

                                    5/11/2023

                                    The quality of the maintenance work has decreased. The problem with the light fixture should have been fixed in one visit. Maintenance staff has been here twice but the problem still exists. Installing a ballast takes 20 minutes.

                                      Review Author Icon

                                      Resident 1134228

                                      Verified Resident 2023

                                      4/24/2023

                                      The community is so peaceful and extremely welcoming. Dulce was amazing at making it feel special finding our new home. She answered all of our questions clearly and helped us have a smooth move in. We love it here!

                                        Manager

                                        4/25/2023

                                        Elevation
                                        We can't thank you enough for taking the time out of your day to leave us this exceptional feedback! There is nothing better than hearing that you feel welcome in our community and that you are loving every aspect of your stay thus far. We will be sure to let Dulce know that her service is appreciated, and we look forward to continuing to make Elevation a place you feel proud to call home.

                                        Updated Review

                                        Review Author Icon

                                        Resident 750845

                                        Verified Resident 2020 - 2023

                                        4/3/2023

                                        I have been living 3 years here at elevation apartments. Have to say the ladies in office have been very nice and helpful and understanding to any concerns and questions I may have. Maintenence is great and quick to repair any thing in my… See More >
                                          Manager

                                          4/6/2023

                                          Elevation
                                          Thank you so much for taking the time to leave us this excellent rating! We are thrilled to know you've enjoyed your stay here at Elevation Apartments as much as we've enjoyed having you. It's a delight to have kind people like yourself living in our community, and we appreciate you sharing your positive insight with us. Have a wonderful day!
                                          Review Author Icon

                                          Resident 1124008

                                          Verified Resident 2022 - 2023

                                          3/21/2023

                                          The office staff is very kind and the maintenance does their best with the issues regarding the apartment complex. Regardless of their kindness, the issues can become a major inconvenience sometimes. Water has been shut off for long periods of time. The pipes smell rotten… See More >
                                            Manager

                                            3/26/2023

                                            Elevation
                                            Thank you for taking the time to rate and review our community. While we are happy to see that you've always had pleasant experiences working with our team, we apologize for the inconveniences that have occurred. We want our residents to have the best living experience possible, and we will be sure to use this insight to help us continue to improve. If you continue to have concerns, please feel free to visit us in the leasing office at your earliest convenience. Your happiness is important to us.
                                            Review Author Icon

                                            Resident 1123545

                                            Verified Resident 2020 - 2023

                                            3/20/2023

                                            The price is reasonable. The quality of the apartment for the price is reasonable. The management could do a better job of handling noise and property complaints. The office staff seems friendly and cooperative.

                                              Manager

                                              3/21/2023

                                              Elevation
                                              Thank you for taking the time to share your insight with us. We are thrilled to know you've been enjoying your stay and look forward to using your feedback to continue improving our lovely community. We feel fortunate to have you living here at Elevation and appreciate you leaving us this elite rating!

                                              Features & Amenities

                                              Laundry
                                              • On-site Clothing Care Centers
                                              Parking
                                              • Carport
                                              Pets
                                              • Cats Allowed
                                                Fee: $400. Rent: $25. Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Dogs Allowed
                                                Fee: $400. Rent: $25. Pet Limit: 2
                                                Less Info
                                                More Info
                                              Other
                                              • Air Conditioning
                                              • Balcony or Patio
                                              • Ceiling Fan
                                              • Club House with Lounge
                                              • DishWasher
                                              • Dog Park
                                              • Fitness Center
                                              • Furnished Available
                                              • Garbage Disposal
                                              • Gated Community with Electronic Entry
                                              • Hardwood Style Flooring
                                              • Mountain Views
                                              • On-Site Management
                                              • Online Payments Accepted
                                              • Pool
                                              • Premium Upgraded Units Available
                                              • Refrigerator
                                              Show Less
                                              Show More

                                              Leasing

                                              Elevation Apartments are surrounded by the panoramic beauty of the Catalina Mountains, we are located in District 16, the highest ranked school district in Tucson. This community property boasts a beautiful setting in a well-established neighborhood just minutes from everything that you need! Excellent shopping, a variety of dining options, and entertainment are just around the corner. You ll soon realize there is something for everyone at Elevation Apartments.
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday: 08:30 AM - 05:00 PM
                                              • Tuesday - Friday: 08:30 AM - 05:30 PM
                                              • Saturday: 10:00 AM - 02:00 PM
                                              This community is managed by

                                              Commerce Capital Partners LLC

                                              A-
                                              A-
                                              Communities
                                              17

                                              Questions & Answers (1)

                                              Anonymous
                                              Asked on: 03/19/2018
                                              Q: What is security like?

                                              Frequently Asked

                                              How is Elevation Rated?
                                              Based on 1239 number of votes by renters, Elevation is currently rated 3.7 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Elevation ?
                                              Elevation is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                              How effective was the maintenance team when resolving your problem?
                                              Elevation is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                              What are noise levels like at Elevation ?
                                              Elevation is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is Elevation ?
                                              Elevation is rated 3.2/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                              How satisfied are residents with the neighborhood?
                                              Elevation is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                              How satisfied are residents with the staff at Elevation ?
                                              Elevation is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 88.4615% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 38.62 days to their community reviews in the past year.
                                              Who manages Elevation ?
                                              Commerce Capital Partners LLC
                                              What is the pet policy at Elevation ?
                                              Cats Allowed
                                              Fee: $400
                                              Rent: $25
                                              Pet Limit: 2
                                              Dogs Allowed
                                              Fee: $400
                                              Rent: $25
                                              Pet Limit: 2
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths

                                              February 2024

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              Beds

                                              0

                                              Baths

                                              0

                                              Elevation is a 528 - 1,469 sq. ft. apartment in Tucson in zip code 85718. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $895 - $2,610. Nearby cities include South Tucson, Oro Valley, Vail, Marana, and Sahuarita.

                                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.