Review History for amccc1

Entrada Real


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amccc1

Resident 2016

9/5/2016

I lived at this complex for 12 days... I started waking up with bites all over my body, but thought it must be from being outside. When the bites started getting worse I knew something was not right, especially once I saw a bug crawl across my pillow. I called management to inform them of my bites, and told them it was my best assumption there are BED BUGS. The staff denied they have a bed bug problem and if they existed they implied I must have brought them in. After extensive research that is not only IGNORANT, but also impossible as the bugs could NOT have spread the way they did in the 12 short days was there. It took 3 days for them to send someone to come check our apartment just to inspect, mind you this was not to actually treat the problem. They brought in a dog trained to sniff for bed bugs, and found the entire apartment is INFESTED, ALL 4 bedrooms! After it was confirmed, they told us they will not send someone for TEN more days to begin the 3 week extermination process. They refused to pay for an alternative place for us to live until the issue was resolved, and were very adamant they were ONLY replacing the mattresses they provided us, leaving us responsible for replacing our bedding that was infested with bed bug eggs. The manager Tina's main concern above all else was clearly that we are all still responsible for paying them the lease, rather than resolving the bed bug issue. For anyone there to believe they were unaware of this in advance is a stretch. After leaving the complex, we found out there are also other tenants in other buildings in the complex dealing with the same problem. Management is motivated by money alone, and tenants well being is clearly secondary.

    Review 3 out of 60

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    Entrada Real

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