Living at Entrada Real was by far the worst experience of my life. The manager
Amy Kirby is not only rude, lazy, and does not return emails or phone calls, but she
also tries to make people pay for things they are not responsible for.
Furthermore, she lie to your face and will go back on her word. Make sure
you have everything in writing.
Just to tell a little story, I had a problem going on for a few months and I let
Amy know about it in writing and in a timely manner. After a large number of phone
calls which she dismissed with answers like "I don't know" or "I have to ask my
boss about it", I decided to try to bypass her and talk directly to her boss in
Austin, TX. Needless to say, my phone calls to them were never returned and my
emails never replied.
If you want a little piece of advice, never try to have anything to do with
American Campus Communities and, in particular, with Amy Kirby!! She is the
most unprofessional manager I have seen in my life. If you need a place to
stay, do yourself a favor: do some research and look elsewhere.