Fountain Plaza Apartments
#1,966 #2 #24

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Fountain Plaza Apartments

2345 North Craycroft Road, Tucson, AZ 85712
(105 Reviews)
$840 - $1,245/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 340 sq. ft.

Not Available

See Floor Plan Details

1 Bedroom

Junior One Bedroom

1 Bed, 1 Bath | 419 sq. ft.

$840 - $975

5 Available Units

See Floor Plan Details

One Bedroom Mid

1 Bed, 1 Bath | 577 sq. ft.

$890 - $1,025

5 Available Units

See Floor Plan Details

One Bedroom with Den

1 Bed, 1 Bath | 650 sq. ft.

$1,005 - $1,055

4 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 1 Bath | 760 sq. ft.

$1,245

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.5

Safety

4.3

Office Staff

4.8

Maintenance

4.6

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

16

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.88 days

View Community Timeline
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Fountain Plaza Apartments Reviews

(93)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1211246

Verified Resident 2023

12/24/2023

Quiet and friendly. Neighbors are really nice. The staff is very helpful and caring. The parking is really good you will always find an open spot. Laundry rooms are nice and clean and I feel safe whenever I’m on property.… See More >
    Manager

    12/28/2023

    Fountain Plaza Apartments
    Hello Verified Resident 1211246, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
    Review Author Icon

    Resident 1204603

    Verified Resident 2023

    12/4/2023

    At first move in day, apartment wasn't cleaned thoroughly. On the second day, we were walking to the mailbox while noticing not picked up dog poop and that our mailbox got broken into. The maintenance came in and repaired our problems very fast. The maintenance… See More >
      Manager

      12/4/2023

      Fountain Plaza Apartments
      Hello Verified Resident 1204603, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Fountain Plaza

      Updated Review

      Review Author Icon

      Resident 1125475

      Verified Resident 2023

      10/7/2023

      I would just like to say thank you to the maintenance Guy who came out this past week to assist in my home. Thank you for being Kind, courteous and professional They don’t get enough credit for all that they do for our community… See More >
        Manager

        10/12/2023

        Fountain Plaza Apartments
        Verified Resident 1125475, thanks for your praise and kind comments about our team. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

        Updated Review

        Review Author Icon

        Resident 1139404

        Verified Resident 2023

        10/3/2023

        My overall experience is very satisfactory, they provided all my requests and responded well in a timely manner. Keep up the great job! This place is clean and well organized, accessible and convenient to all.

          Manager

          10/3/2023

          Fountain Plaza Apartments
          Verified Resident 1139404, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fountain Plaza. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
          Review Author Icon

          Resident 1186279

          Verified Resident 2023

          10/3/2023

          I’m happy with everything management is very professional and nice and maintenance also is very quick to respond and get things done the community is very quiet and peaceful I love it so far. I love my apartment.… See More >
            Manager

            10/3/2023

            Fountain Plaza Apartments
            Hi Verified Resident 1186279, thank you so much for your positive comments about Fountain Plaza! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Resident 1166812

            Verified Resident 2023

            8/5/2023

            Please for the love of God keep the pool open it's been hot and I like to swim.....................................very hot outside..............................keep pool open.................... praise the Lord.

              Manager

              8/9/2023

              Fountain Plaza Apartments
              We appreciate your positive review about your recent experience with us! We will definitely make sure the pool is open during these hot days! Thanks again!

              Updated Review

              Review Author Icon

              Resident 1136455

              Verified Resident 2023

              8/4/2023

              There are some details to my requests have not been fulfilled like to get all of this work done as soon as possible pay my rent on time and never bring no problems to the community as well as I keep… See More >
                Manager

                8/7/2023

                Fountain Plaza Apartments
                Hello Verified Resident 1136455, we appreciate you taking the time to leave us this feedback. Please call the office so we can ensure we know what apartment you are in and can get your requests taken care of as quickly as possible. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                Review Author Icon

                Resident 1152612

                Verified Resident 2023

                6/22/2023

                Everyone has been very kind and the whole process has been very easy. Maintenance has been quick and wonderful. Emily in the office is great! I used to live here and moved back, i'm so glad i did! Its been great so far.

                  Manager

                  6/30/2023

                  Fountain Plaza Apartments
                  Thank you again for taking the time to let us know how we did. We hope you have a great day!
                  Review Author Icon

                  Resident 1152521

                  Verified Resident 2023

                  6/22/2023

                  It's a great place to live, it is Quiet and friendly. However I do wish residents would pick up after their dogs with the provided bags on site. Staff is friendly and knowledgeable. They have helped me with any issue I have brought to their… See More >
                    Manager

                    6/30/2023

                    Fountain Plaza Apartments
                    We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Resident 1151056

                    Verified Resident 2022 - 2023

                    6/17/2023

                    I will never ever live here again the staff is rude and incompetent lack basic understanding of their own jobs the maintenance is nonexistent yet you see them everyday never doin absolutely nothing this place was a hell hole and I’m glad I’m finally out… See More >
                      Manager

                      6/20/2023

                      Fountain Plaza Apartments
                      Verified Resident 1151056, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.
                      Review Author Icon

                      Resident 1142270

                      Verified Resident 2021 - 2023

                      5/19/2023

                      I enjoy my apartment at fountain Plaza studios. Since living here it's been nice. Also the staff are friendly and make you feel welcomed and Maintenance does a great Job attending the work orders. After the almost two years living here I seen an improvement… See More >
                        Manager

                        5/21/2023

                        Fountain Plaza Apartments
                        Verified Resident 1142270, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fountain Plaza. Thank you so much again for your feedback! We hope you have a great day!
                        Review Author Icon

                        Resident 1138990

                        Verified Resident 2018 - 2023

                        5/9/2023

                        Amazing nice great good wonderful perfect nice and very good great cool clean I have been live here almost more then six years and I feeling like my home and I love to live here because everything amazing and beautiful

                          Manager

                          5/10/2023

                          Fountain Plaza Apartments
                          Thank you again for taking the time to let us know how we did. We hope you have a great day!
                          Review Author Icon

                          Resident 1132857

                          Verified Resident 2020 - 2023

                          4/19/2023

                          The leasing staff and maintenance staff are amazing!!! They are always ready to go the extra mile to make this community a wonderful place to live. I have recommended this community to friends and will continue to.

                            Manager

                            4/22/2023

                            Fountain Plaza Apartments
                            Hello Verified Resident 1132857, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                            Updated Review

                            Review Author Icon

                            Resident 1047258

                            Verified Resident 2022 - 2023

                            4/16/2023

                            This is the first apartment we have lived in. Everyone from staff to residents have been really great helping us to acclimate to living here. Our neighbors are good and slowly still learning who is who. All in all been a good… See More >
                              Manager

                              4/22/2023

                              Fountain Plaza Apartments
                              We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
                              Review Author Icon

                              Resident 1124756

                              Verified Resident 2017 - 2023

                              3/24/2023

                              Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                Manager

                                4/6/2023

                                Fountain Plaza Apartments
                                Verified Resident 1124756, thank you for the high star rating and have a fantastic day!
                                Review Author Icon

                                Resident 1123067

                                Verified Resident 2023

                                3/19/2023

                                There is plenty of parking close to my apartment. Which is a huge plus versus many other apartments for sure. I hate having to fight for a parking spot visiting a friend and that will not be an issue here.

                                  Manager

                                  3/21/2023

                                  Fountain Plaza Apartments
                                  Your wonderful feedback and rating mean a lot to us. We agree, the plentiful parking is just one of the great features of our community. Please don't hesitate to reach out if there's anything additional we can do for you. Fountain Plaza Team
                                  Review Author Icon

                                  anonymous

                                  Resident 2022

                                  11/14/2022

                                  Maintenance guy is great

                                  Maintenance guy is timely, friendly and good at his job. Recently replaced garbage disposal and unclogged the dishwasher in a fast and competent manner. Although the apartment complex itself has its issues- maintenance isn’t one of them.… See More >
                                    Manager

                                    11/16/2022

                                    Fountain Plaza Apartments
                                    Thank you again for taking the time to let us know how Joe did and the expertise you experienced. We hope to be of service to you again in the future. We hope you have a great day! Fountain Plaza Team

                                    Updated Review

                                    Review Author Icon

                                    Resident 1040164

                                    Verified Resident 2022

                                    9/9/2022

                                    It’s a roof over my head. I think there’s mold. My hot water works roughly 80% of the time. What more could I ask for? One day I came home and found a homeless lady in a wheelchair sitting outside my door on the second… See More >
                                      Manager

                                      9/15/2022

                                      Fountain Plaza Apartments
                                      Hi there, I would like to get some more details about your experience with us. Please contact the office directly or enter a service request through the resident portal for any possible maintenance issues. Thanks for bringing this matter to our attention. Please reach out to us at your earliest convenience at (520) 326-4315. Elysia Troiano Community Manager
                                      Review Author Icon

                                      Resident 1045276

                                      Verified Resident 2022

                                      7/16/2022

                                      It's a nice place and quiet. The laundry mats are very convient and the backyard space is nice for our little puppy. Maintance should be on top of orders asap. The staff is very nice and helpful but like all humans can still use improvement.

                                        Manager

                                        9/21/2022

                                        Fountain Plaza Apartments
                                        Hello, Our team always strives to provide top quality service to every guest and resident, and are pleased to hear that you enjoyed your experience here at Fountain Plaza! Thank you again for taking the time to leave a review. Your time is appreciated. Elysia Troiano Community Manager
                                        Review Author Icon

                                        anonymous

                                        Resident 2021 - 2022

                                        7/3/2022

                                        I had rats coming from under my stove and they took forever to do something about it.. the front office manager is rude she don’t care about the people that stay here... when I brought the rat problem to her attention all she told me… See More >
                                        Manager

                                        9/21/2022

                                        Fountain Plaza Apartments
                                        We regret to hear that you had this experience with us. Their certainly appears to have been misunderstandings and miscommunications between yourself and the management team. Please reach out to us at (520) 326-4315 or email at fountainplaza@greystar.com so we may assist you in moving forward towards a resolution and clearing up any misunderstanding. Fountain Plaza Management
                                        Review Author Icon

                                        Resident 1034712

                                        Verified Resident 2022

                                        6/11/2022

                                        Fountain Plaza is conveniently located. It is close to parks and shopping. Very close to work too. The layout of our apartment works well for our family. Our outside area is appreciated by our whole family, our kids, and our dog love it. We have… See More >
                                          Manager

                                          6/16/2022

                                          Fountain Plaza Apartments
                                          Hello, thank you for taking the time to leave a review for us at Fountain Plaza. We're happy we could meet your expectations. Especially that you and your family have settled in and enjoying all we have to offer! Elysia Troiano Community Manager

                                          Updated Review

                                          Review Author Icon

                                          anonymous

                                          Resident 2012 - 2019

                                          5/1/2022

                                          Don’t live here

                                          The management over there does not give a ---- about the residents cause we went down the office to talk to them about our neighbor being noisy when we are trying to sleep she came out of the her office and said that she could… See More >
                                            Manager

                                            5/13/2022

                                            Fountain Plaza Apartments
                                            Hello, While we thank you for taking the time to leave us feedback about your experience with us please know that your statements are concerning. I spoke with the other team members. No one is aware of a situation as you describe in your review. As the community manager I can confirm that no such reaction or statements or threats of contacting the police for harassment were made by me. If you are still having an issue with your neighbors I encourage you to contact me directly to see how we can assist you in finding a resolution. Elysia Troiano Community Manager
                                            Review Author Icon

                                            Resident 1014629

                                            Verified Resident 2021 - 2022

                                            4/10/2022

                                            Emily is great and very helpful, that is the only positive thing that I can say about any management I've interacted with. Maintenance takes forever, and there are constant problems, just hope that nothing breaks in your apartment

                                              Manager

                                              4/20/2022

                                              Fountain Plaza Apartments
                                              We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. It is wonderful to hear that Emily has built a resident relationship with you that you can count on. It is our top priority to put in a full maintenance team so any future needs you have for service will be responded to effectively and exceed your expectations for maintenance as well. Elysia Troiano Community Manager
                                              Review Author Icon

                                              Resident 978340

                                              Verified Resident 2018 - 2021

                                              12/5/2021

                                              One thing I'm noticing more is that people are not picking up after their dogs. This should be more strictly enforced. There are even bags in some breezeways and people are just being lazy. It's gross and it stinks.

                                                Manager

                                                12/7/2021

                                                Fountain Plaza Apartments
                                                Hello, We really appreciate your feedback and the high star rating. Thank you for bringing this matter to our attention! We will alert our maintenance team to be more aware of removing any pet waste when doing the daily grounds. In addition, we will also send out a general reminder that all pet owners are to pick up immediately after their pets. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Elysia Troiano Community Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 603490

                                                Verified Resident 2018 - 2021

                                                11/6/2021

                                                Overall poor. The laundry machine always break down and steal my money. The residents dont curb their dogs. Water is shut off almost regularly for repairs. There is a mouse problems. The residents are rude.

                                                  Manager

                                                  11/12/2021

                                                  Fountain Plaza Apartments
                                                  Hello, We regret to hear that you are displeased with your recent experience with us. Please know that although our service team does not maintain the laundry equipment we can assist with getting immediate refund by visiting the leasing office. We highly encourage our resident to make direct contact to the vendor to report non-operating equipment for repair. The number to call is posted in all three laundry rooms. Please reach out to us at (520) 326-4315 so we may identify more ways to improve your experience. Elysia Troiano Community Manager

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Covered Parking
                                                  • Enclosed Private Yards
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $150. Fee: $250. Rent: $20. Restrictions: Pit Bull & Staffordshire Terrier Rottweilers Doberman Pinchers Chows Presa Canarios Akitas Alaskan Malamutes Wolf-Hybrids. Pet Limit: 2. Comments: Height max of 24 inches/Length max of 36 inches not including tail. $300 Pet Fee (Non-Refundable) for two pets
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                                                  • Dogs Allowed
                                                    Deposit: $150. Fee: $250. Rent: $20. Restrictions: Pit Bull & Staffordshire Terrier Rottweilers Doberman Pinchers Chows Presa Canarios Akitas Alaskan Malamutes Wolf-Hybrids. Pet Limit: 2. Comments: Height max of 24 inches/Length max of 36 inches not including tail. $300 Pet Fee (Non-Refundable) for two pets
                                                    Less Info
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                                                  Other
                                                  • 24-Hour Management Availability
                                                  • Accent Walls Available
                                                  • Additional Storage
                                                  • Air Conditioning
                                                  • Balcony or Patio
                                                  • Clubhouse
                                                  • Courtesy DVD Library
                                                  • Dining Room or Eat-in Kitchen
                                                  • DishWasher
                                                  • Fitness Center
                                                  • Grill Area
                                                  • Picnic Area with Ramada
                                                  • Pool
                                                  • Premium Units
                                                  • Public Transportation
                                                  • Short Term Lease Available
                                                  • Some Utilities Included in Rent
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                                                  Leasing

                                                  We are again open normal business hours. Tour your way. We offer virtual or in person tours. Call us today for more information! Welcome home to a better life at Fountain Plaza Apartments. Located in East Tucson, Fountain Plaza offers studio, one, and two bedroom floor plans in a pet friendly environment. We are within walking distance to shopping, dining, and schools and just minutes from the The Loop. Expect more and get it at Fountain Plaza.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Greystar

                                                  B+
                                                  B+
                                                  Communities
                                                  3129

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 12/18/2021
                                                  Q: Do you Do credit checks?

                                                  Frequently Asked

                                                  How is Fountain Plaza Apartments Rated?
                                                  Based on 105 number of votes by renters, Fountain Plaza Apartments is currently rated 3.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Fountain Plaza Apartments?
                                                  Fountain Plaza Apartments is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Fountain Plaza Apartments is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Fountain Plaza Apartments?
                                                  Fountain Plaza Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Fountain Plaza Apartments?
                                                  Fountain Plaza Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Fountain Plaza Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Fountain Plaza Apartments?
                                                  Fountain Plaza Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.88 days to their community reviews in the past year.
                                                  Who manages Fountain Plaza Apartments?
                                                  Greystar
                                                  What is the pet policy at Fountain Plaza Apartments?
                                                  Cats Allowed
                                                  Deposit: $150
                                                  Fee: $250
                                                  Rent: $20
                                                  Restrictions: Pit Bull & Staffordshire Terrier Rottweilers Doberman Pinchers Chows Presa Canarios Akitas Alaskan Malamutes Wolf-Hybrids
                                                  Pet Limit: 2
                                                  Comments: Height max of 24 inches/Length max of 36 inches not including tail. $300 Pet Fee (Non-Refundable) for two pets
                                                  Dogs Allowed
                                                  Deposit: $150
                                                  Fee: $250
                                                  Rent: $20
                                                  Restrictions: Pit Bull & Staffordshire Terrier Rottweilers Doberman Pinchers Chows Presa Canarios Akitas Alaskan Malamutes Wolf-Hybrids
                                                  Pet Limit: 2
                                                  Comments: Height max of 24 inches/Length max of 36 inches not including tail. $300 Pet Fee (Non-Refundable) for two pets
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  Studio, 1 Bath

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                                                  Fountain Plaza Apartments is a 340 - 760 sq. ft. apartment in Tucson in zip code 85712. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $840 - $1,245. Nearby cities include South Tucson, Oro Valley, Vail, Marana, and Sahuarita.

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