From the very beginning the staff and maintenance crew at La Reserve was VERY accommodating. We have just moved out after living there over a year and they are returning our full deposit. My *only* complaint is the bugs during monsoon season. We had a lot of very small black beetles crawl in windows and doorways during the season. They came and sprayed every time we requested it but still a bit gross. NO cockroaches though and that's a big plus for an apt complex! Very pleasant living and moving experience overall! I have lived at other HSL locations and it was like day and night at La Reserve. Big thanks to everyone there!