What are noise levels like at Mission Palms?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Mission Palms?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Mission Palms?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths

Ratings & Prices for Mission Palms, Tucson, AZ

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (159 Reviews)

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Dufour430 • Former Resident • 2012 - 2020

01/31/2021

I lived in these apartments for over 7 years. The first few years were great, but when MEB management took over things went downhill quickly. My air conditioner was so bad that to even get a trickle of air I had to close all the vents… See More

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Arodriquez12 • Resident • 2019

09/04/2019

If I could give this place a 0 star I would! Worst apartment place I've ever lived in! We are currently living in the townhome, and ever since we moved in April, we've been experiencing sewer roaches! Absolutely disgusting! They were in our cabinets, crawling on… See More

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Mission Palms Manager

09/06/2019

Thank you for taking the time to review Mission Palms. We regret that this has been your experience. We maintain a working relationship with a local pest control provider and will work further to understand why this problem has persisted for you. Thank you again for your review and for your residency.

Prospective Resident • Visited 2018

10/21/2018

The office staff is rude! They're are not well educated on their job's policy's. Trying to get an apartment here has been a horrible experience! I came looking for an apt months ago and now the move in day has come and they are making this… See More

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Resident • 2018

06/22/2018

I chose to pay extra for an "upgraded" apartment which was stated as such due to new appliances. The dishwasher broke within 4 months. Maintenance said it was still under warranty and scheduled the dishwasher company to come out to fix it. However, neither the office… See More

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Mission Palms Manager

06/07/2018

We regret that this was your experience at Mission Palms, but more over we are grateful for the opportunity to learn from what you have shared. In the event that there is anything we are able to do to assist you or improve upon your experience please reach out to us at 520.332.6526.

NDRVT • Resident • 2015 - 2018

04/10/2018

Absolute garbage. Living here has been a nightmare. There are, likely, numerous tenants rights violations occurring, but if you cannot afford to move, then you are stuck here. Chief among the issues here is the awful staff. Rude, unhelpful, and even antagonizing. Access to water is… See More

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Mission Palms Manager

06/07/2018

Hello NDRVT, Criticism is sometimes hard to hear, but welcomed as we continue to work towards elevating the residents' experience at Mission Palms. Thank you for sharing this with us and should we be able to be of any further assistance you may reach us at 520.332.6526.

Sjwarinner • Prospective Resident • Visited 2018

02/10/2018

My fiancee and I were beyond excited to move into this property, until we found out they wanted to charge us an extra $700 just to move in. That was on top of first months rent! When we called to inquire about these charges nobody in… See More

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Mission Palms Manager

06/07/2018

Hello Sjwarinner, We regret that this was your experience at Mission Palms, but more over we are grateful for the opportunity to learn from what you have shared. My name is Denise and I work with the site team from our corporate office. In the event that there is anything I am able to do to assist you or improve upon your experience please reach out to me at 520.620.1640.

Resident • 2013 - 2017

12/01/2017

I am very unhappy living in Mission Palms. Every year the rent is raised. The tenant pays for everything. In addition to the rent, tenant pays for water, separate well charges, gas, electric, sewer, garbage. There are no free-bees here. They constantly terminate their crew. The… See More

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Verified Resident 377234 • vrp • 2016 - 2017

07/31/2017

This community is wonderful. When there's a problem, it's quickly resolved. The property is always kept clean and we'll trimmed. I would recommend this place to anyone looking for an apartment in this area. See More

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Mission Palms Manager

08/03/2017

Thank you for such an incredible review and recommendation. At Mission Palms, we strive to provide our residents with the best, so we're delighted to read that you've highlighted our efforts in making our community a great place to call home. If there is anything we can do to make your experience even better, let us know. We're here to make sure you always have an enjoyable stay!

Verified Resident 329466 • vrp • 2016 - 2017

07/25/2017

The staff is always professional, helpful and friendly. There is always a quick response to any issues we may have. They are approachable at any time. We recommend Mission Palms to our friends and family.

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Mission Palms Manager

07/28/2017

Thank you for your recommendation! We're happy to read that you find our team to be helpful, friendly and professional. We value your feedback and look forward to continuing to make your stay at Mission Palms incredible!

Verified Resident 310644 • vrp • 2014 - 2017

07/25/2017

As always said, my husband and I love living at Mission Palms. The current Manager, Carmen and Assistant Manager, Kristine are the best since we have moved in here. That also goes for the maintenance staff, too! See More

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Mission Palms Manager

07/27/2017

Thank you for choosing Mission Palms! We're more than happy to go above and beyond for our residents. We look forward to continuing to provide a wonderful community to call home for many years to come!

Verified Resident 374608 • vrp • 2016 - 2017

07/24/2017

Amenities and price are great. Office staff is very friendly. The complex has great views of the mountain. There is grass everywhere which is excellent for our dog. Probably not a better apartment for the price anywhere around.

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Mission Palms Manager

07/27/2017

We think Mission Palms is a great community to call home and we're so glad that you agree! If there's anything we can do to continue your wonderful experience, let us know.

Verified Resident 373402 • vrp • 2017

07/22/2017

The staff here are very friendly and easy to work with. My move-in experience has been great. The staff worked with via email and phone calls and my apartment was ready and waiting when I arrived. My dishwasher wasn't working when I moved in and the… See More

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Mission Palms Manager

07/24/2017

Thank you for your encouraging feedback! We understand that moving can be stressful, that's why our team at Mission Palms ensures that the move-in process is as seamless as possible. We're glad to have fixed your dishwasher the same day and are delighted that you've had a wonderful experience thus far. We look forward to continuing to provide you with the best service for years to come!

Verified Resident 366146 • vrp • 2017

07/06/2017

Good, so far. Note: Directly across from out window in a secured fenced area, is a dumpster full of trash, weeds, and boxes. It is not a pretty sight and is a fire hazard. I like the community and the people that live here are nice.… See More

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Mission Palms Manager

07/06/2017

We're happy that you're having an enjoyable experience and that you've highlighted our team for doing a great job! Please take a moment to visit our office to discuss your concern.

Verified Resident 344945 • vrp • 2017

07/03/2017

Every possible array of need ,support, and positive follow through have been exceeded in my 59 years living on this apartment,townhome experiences I can't think of one that comes close to the well managed and Happy group here at Mission Palms See More

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Mission Palms Manager

07/06/2017

Thank you for sharing this incredible review! We're truly humbled by your appreciation of our team's efforts in providing superior service. We're happy to read you're proud to call Mission Palms your home and look forward to having you as a resident for years to come.

Verified Resident 365072 • vrp • 2014 - 2017

07/03/2017

This was a beautiful peaceful and friendly community when we moved in. It is still a beautiful community but a lot has changed which is understood. More services by the pool side were added a good change for the community.

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Mission Palms Manager

07/06/2017

Thank you for sharing this wonderful review. At Mission Palms, we strive for resident satisfaction so reading about your experience makes all the hard work worthwhile!

Verified Resident 362427 • vrp • 2014 - 2017

06/26/2017

1st year - maintenance team terrible. Since then, dramatic improvement. Current Ofc staff pleasant, helpful. Grounds generally well-maintained. Took a very long time for sprinkler adjustments to be made - water was hitting my sliding glass door and window and leaking inside. See More

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Mission Palms Manager

06/27/2017

We're so happy to read that you've recognized our improvements! We appreciate your patience and look forward to continuing to exceed your expectations. Thank you for choosing Mission Palms!

Verified Resident 362184 • vrp • 2012 - 2017

06/26/2017

I love my apt and have always gotten good service with my work orders. Landscape Co needs improvement keeping the grounds kept up. Repair wk on pipes end of bldg 45103 over 3 months ago still not cleaned up. Dirt all over sidewalk, vegetation and/or rock… See More

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Mission Palms Manager

06/29/2017

While we're delighted that you love your home, we're disappointed to read that you're unhappy with some aspects of our community. We understand your concerns and we'd appreciate the opportunity to fix the areas that you mentioned need improvement. We hope you accept our invitation to revisit our office. We would love to speak further and make the appropriate changes.

Verified Resident 359201 • vrp • 2016 - 2017

06/19/2017

Horrible experience especially for the price. Water constantly off among with several days without heat during the winter. Cars being broken into and stolen. Office management is VERY rude and pushy. Constant turnover of office staff. Neighbors are very loud. Also electric bills extremely high when… See More

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Mission Palms Manager

06/20/2017

Thank you for taking the time to share your concerns. We're discouraged to read that you're not entirely satisfied with your experience and sincerely apologize for any inconvenience. We value your feedback and would love to make improvements. Please take a moment to visit our office so that we may discuss your review, any suggestions you may have, along with solutions to improve your stay. We look forward to speaking with you and providing you with an experience that makes you proud to call our community your home.

Verified Resident 155252 • vrp • 2016 - 2017

06/13/2017

I have lived in Mission Palms Apartments for a very long time. I have always enjoyed the quiet and neighbors very much. The complex is run very well and the grounds are quite beautiful. I think it is one of the best communities in the Northwest… See More

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Mission Palms Manager

06/20/2017

Thank you for taking the time to share your five-star recommendation of Mission Palms! We are delighted to see that recent changes have helped in providing you with an exceptional experience. Our staff works hard to ensure our residents are happy in their homes, and it's reassuring knowing our efforts are appreciated. We wish you continued happiness in your home and we thank you again for your kind words!

Verified Resident 356234 • vrp • 2015 - 2017

06/12/2017

I love all the gorgeous trees on the property. There are beautiful mature fruit trees as well as large palm trees. In addition to all the trees, there are large expanses of well kept grass. I am very happy with the staff's response to any maintenance… See More

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Mission Palms Manager

06/20/2017

Thank you for highlighting our beautiful community and responsive team. We're glad to read that you're happy at Mission Palms!

Verified Resident 356175 • vrp • 2014 - 2017

06/12/2017

Love the surrounding. The staff are always ready to help and take care of the problems that happen and quickly. Maintenance comes quickly , and takes care what needs to be done. The storage and room overcomes all other apartments. Most of the time it is… See More

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Mission Palms Manager

06/20/2017

Thank you for reviewing Mission Palms. We're happy to read that you love our surrounding community and that you've recognized our team to be prompt and professional! If there's anything we can do to make your experience even better, let us know.

Verified Resident 203255 • vrp • 2013 - 2017

06/10/2017

I love the setting here and the nature that surrounds the community. The management and supporting staff react quickly to any concerns or problems that may arise. It's great to have my own private entrance and two lovely balconies for my abundance of plants. See More

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Mission Palms Manager

06/20/2017

Thank you for your encouraging remarks! We're happy to read that you love the setting and nature of Mission Palms. We have a great team here and it's gratifying to read that you've highlighted our service. If there's anything else we can do to make your experience even better, please let us know. We're here to ensure that you always have a great stay!

Verified Resident 353349 • vrp • 2015 - 2017

06/05/2017

I love living in this community. The staff is very welcoming and are always here to help. I have lived here for many years now and I can see staying here for many more. It is such a great place to live.

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Mission Palms Manager

06/07/2017

Thank you for being a long-term resident! We're thrilled to read that you love Mission Palms and find our team to be helpful and welcoming. We look forward to continuing to have you as a happy resident for many years to come!

Verified Resident 279807 • vrp • 2012 - 2017

06/05/2017

I have always been pleased with Mission Palms, we did go through a rough time with changing maintenance and office staff but that seems to be worked out. We also went through a bad time with the grass and yard work this past winter but that… See More

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Mission Palms Manager

06/07/2017

Thank you for sharing your 5-star review. We're happy to read that we've been able to resolve your concerns and that your experience at Mission Palms has only gotten better over time!

Verified Resident 302267 • vrp • 2016 - 2017

06/03/2017

Nice place to live overall. The office ladies aren't always the nicest but the matinence guys are nice and get things done quickly. Some problems with the apartments but there are a lot of perks to living here at the same time. See More

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Mission Palms Manager

06/05/2017

Thank you for reviewing Mission Palms! We're delighted to read that there are a lot of perks to residing at our community and we would appreciate the opportunity to make your experience even better. We invite you to stop by our office if you would like to discuss your review in more detail.

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Updated Review