Resident · 2015 - 2018
Absolute garbage. Living here has been a nightmare. There are, likely, numerous tenants rights violations occurring, but if you cannot afford to move, then you are stuck here. Chief among the issues here is the awful staff. Rude, unhelpful, and even antagonizing. Access to water is often limited and unpredictable. Water is shut off without warning, over and over again. They have painted the buildings on the outside and done landscaping, but the structure of the buildings is absolute garbage. Very old and falling apart. Ants and cockroaches are a regular inconvenience. We have had a broken refrigerator for 2+ years which they refuse to fix or replace, one maintenance man came in to place a thermometer to gauge the interior temp, he was supposed to return in 24 hours - 6 months later the thermometer is still in the fridge, despite numerous calls to the office. We had a car parked in a free space and got a nasty orange towing sticker, claiming that the reason it will be towed is because the "tags are expired." Is Mission Palms patrolling the entire community to check expired tags or is this a clear case of discrimination and retribution? They are a disgusting company. The grounds and mature trees are pretty, but the nightmare of the dilapidated infrastructure and the negligent staff has been a cause of constant stress from the first month onward. Needless to say, after several years of abuse and terrible living conditions, we are finally moving and it will be the best day of our lives! I highly advise anyone looking at this community to stay far far away from this dumpster fire of a leasing company.
Mission Palms Manager
Hello NDRVT, Criticism is sometimes hard to hear, but welcomed as we continue to work towards elevating the residents' experience at Mission Palms. Thank you for sharing this with us and should we be able to be of any further assistance you may reach us at 520.332.6526.