Review History for crystalarenas77

Mountain Vista Apartments


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crystalarenas77

Resident 2012 - 2013

7/19/2013

ALL OF THE ABOVE!!! I am a resident at Mountain Vista apt.right now and I have been dealing with AC issues SINCE APRIL!!! I have been very patient but now with this heat I am starting to get very upset about being without cool air! I have even had to stay at my mothers house on the really hot days and when I cook it even gets hotter in my apt. I am getting really bad headaches and even had to step out at 4am in the morning with my baby just to buy a fan from Walmart. It is such an inconvience for us and sad to say I pay rent and all utilities on time or earlier everytime. I have not been late on my rent not even once. I feel me and other residents should get compensition for the so far 5 months. I spent my whole lunch hour today and went to the office since their new number gives me the run around, The lady Jennifer that I spoke with this afternoon was very,very, very NASTY and DISRESPECTFUL towards me! I didn't even swear or say anything bad but the truth and she told me to get out of the office. Jennifer never even said sorry for the coolers not working she had NO sympathy AT ALL but rudeness. I asked her if she can get me a portable AC and she told me NO that they will be fixed tonight and walked to the back office. she was very rude if that happened to the office I am sure they wouldn't be happy about it either. This whole time the office has had AC!!! Another thing that also gets me upset with mainance people is they entered my apt to supposedly fix my cooler but when I get home my apt was still blowing hot air and there was a huge mess with white roof putty all over my bathroom doors,walls and all over my carpet they didn't even bother to clean their mess afterwards or atleast put something on my carpet while they worked on I dont know what. The worse thing besides my ac blowing HOT air was they left my LIGHTS ON AND MY APT DOOR UNLOCKED!!!! and this was not the first time they have left my door unlocked. I emailed Sandra the manager in the office and she still has not gotten back to me on this matter I am going through. I just feel reallly sad that nobody is listening or getting anything fixed. when I first moved in last year it was wonderful Emily,Margo,Angie and the rest of the crew were 100% on top of things and they were really nice about it too!!!! I really miss that crew:'( what happened to them?????........... COme on Mountain vista whats going on????? Start getting to work!!!! the painting apartments can wait we have AC problems and filthy pools to be cleaned and worked ON!!!! If nothing gets done by this weekend I will be contacting my lawyer for compensition and I wont be renewing my lease. so sad!

    Review 13 out of 72

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