OMG, what world are you living in... The only person who is pathetic is the person who wrote the latest review on Northville - Karen and Irma are the most professional Management Teams I have ever dealt with. As for the accent - hum.. Hello! America is the melting pot and so what she has an accent who gives a chit! And as for Karen sitting on a throne - that is rude as well... What is your problem? Is your life that miserable you need to take it out on two lovely individuals who have done nothing but be kind to everyone who walks into the office - Get a life and leave them alone... I have been living at Northville for a year and I plan to renew for another year - Take it from me who ever is reading this review -it's a nice, quiet, lovely atmosphere and I wouldn't live anywhere else.