Pinnacle Heights Apartments
#13,479 #44 #371

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Pinnacle Heights Apartments

7990 East Snyder Road, Tucson, AZ 85750
(138 Reviews)
$957 - $2,003/mo
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Floor Plans & Pricing

1 Bedroom

Agave

1 Bed, 1 Bath | 863 sq. ft.

$957 - $1,539

6 Available Units

See Floor Plan Details

Cholla

1 Bed, 1 Bath | 906 sq. ft.

$993 - $1,611

4 Available Units

See Floor Plan Details

2 Bedrooms

Ocotillo K

2 Beds, 2 Baths | 1,152 sq. ft.

$1,164 - $1,890

7 Available Units

See Floor Plan Details

Lantana L

2 Beds, 2 Baths | 1,158 sq. ft.

$1,093 - $1,544

3 Available Units

See Floor Plan Details

3 Bedrooms

Verbena

3 Beds, 2 Baths | 1,384 sq. ft.

$1,436 - $2,003

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

2.5

Safety

3.5

Office Staff

3.0

Maintenance

4.5

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Pinnacle Heights Apartments Reviews

(138)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2024

1/2/2024

Anonymous

-----, ------ needs to go. Has the worst follow through, rude and could care less about renters or their issues or complaints. If you get a call back at all. Overall the support people have been great but keep quitting, I assume because of her,

    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    10/4/2023

    ------ needs to go

    ------ is all that is wrong with this place. She is rude, unprofessional and wonā€™t fix issues. Almost like she is charged to repair them.. When called to follow up she says she emailed even though she didnĆ¢ā‚¬ā„¢t. Lots of pest issues and my neighborā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2017 - 2022

      8/2/2022

      Beware!

      Dog Poop everywhere, barking dogs all day long, apartments have no sub floor insulation and you hear everything above. Pools are ALWAYS dirty, if open at all, maintenance takes days -and fix usually takes 3 times. Crickets and scorpions common in homes, rent going upā€¦Ā See More >
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        Gary_R885

        Resident ā€¢ 2020 - 2022

        3/11/2022

        This place is poorly mismanaged. Manager talks out of both sides of her mouth constantly. Other staff such as Javier follows along with Monica's methods. Megan and Issaac are great! This complex is so mismanaged and allow for ------ type of activity and don't botherā€¦Ā See More >
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          larryrosenberg

          Resident ā€¢ 2021 - 2022

          3/3/2022

          I have very much enjoyed living in Pinnacle Heights for one year, the four seasons, long enough to know the score about living in this apartment complex. It has been an overwhelmingly positive experience in all respects. On my first tour, I was dazzled byā€¦Ā See More >
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            Petra_T

            Resident ā€¢ 2021

            1/19/2022

            My apartment flooded due to poor structure because they hire unprofessional to fix Everything thing because they donā€™t want to pay to fix it rite. They kept my deposit after they aslo confirmed there was mold a whole month after the flood. They do notā€¦Ā See More >
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              Hapibuda

              Resident ā€¢ 2021

              10/26/2021

              Prompt and courteous handyman Isaac able to address move in fixes in a couple of hours. Everyone in the Leasing Office has been very helpful during the whole process of finding the apartment, leasing the unit, moving in and now reaolving issues within a veryā€¦Ā See More >
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                Brettafitz

                Resident ā€¢ 2019 - 2021

                6/15/2021

                Issac at it again with his skills, 10 star, love this guy. Came and put a new stove in in like 10 minutes amazing. Thank you Issac for always so professional. Than you all in the office for the new dishwasher, microwave, stove and nowā€¦Ā See More >
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                  marciachow

                  Resident ā€¢ 2006 - 2021

                  2/10/2021

                  Isaac is a member of the maintenance staff at Pinnacle Heights. He was very friendly and professional and fixed the problems I had very quickly. He was easy to work with and very good at his job. Thank you, Isaac! You are appreciated. Marcia

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2020

                    8/1/2020

                    The grounds are like putting lipstick on a pig. The only thing I can say Great about the Property is the area. Pools are constantly closed (even before Covid), never enough chlorine, no monitoring of young people in the pools jumping off the main poolā€¦Ā See More >
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                      Diane_D520

                      Resident ā€¢ 2020

                      7/29/2020

                      I am so very happy in my new apartment at Pinnacle Heights! I moved in to my apartment last month and it was in pristine condition. In fact, my entire renting process was a seamless, professional experience by the wonderful management team here. I hadā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2020

                        7/25/2020

                        The most awful experience of an apartment I've ever had. It was the second apartment I've lived in as a college student. I was a responsible tenant, paid my bills in advance, and was generally communicative with the increasingly rude staff, and never partied orā€¦Ā See More >
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                          Remington_H

                          Resident ā€¢ 2019

                          7/9/2019

                          Nice and quiet... a wonderful place to come home to after a long day of work . One of the best apartment complex's in the Tucson area.. Their isn't a better place to spend my off days off than waking up to the mountains, withā€¦Ā See More >
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                            jobey

                            prospective ā€¢ Visited 2019

                            6/18/2019

                            Very friendly staff. I was able to view many apartments before finding the one that was right for me. Once we found one we liked they were able to efficiently get us a rental agreement, fix the issues we had prior to moving in. Noā€¦Ā See More >
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                              anonymous

                              prospective ā€¢ Visited 2019

                              5/11/2019

                              I have known several residents over the years who were reasonably satisfied., The only con[plaint was hearing the people upstair. Now they are renovating the units and they look much better tan before... but certainly they do not present as new.. They have kept tooā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2019

                                5/11/2019

                                PUBLIC NOTICE: The intent of this notice is to advise anyone considering moving into the Pinnacle Heights to do their due diligence and read all recent reviews posted on the Internet by current and former tenants prior to signing a lease agreement. There are MANYā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2019

                                  5/2/2019

                                  I would recommend any one who is planing on renting here to read the reviews. The people who work here are so rude it's like you have to walk on eggshells as a tenant. There are zero amenities and the one pool since we haveā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2017 - 2019

                                    5/1/2019

                                    Scotia Management has successfully ruined a great place. The new staff are shockingly bad. They act as if their jobs are difficult, and every task is doing you a favor. For $1400 a month you can find a much better community. Pool is always down,ā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2015 - 2017

                                      2/20/2019

                                      We've lived at Pinnacle Heights from 2012-2014 and 2015-2017 and clearly loved the place enough to return. Marty, in the office, was helpful and friendly whenever any issues arose. Maintenance was great and always very quick to resolve any requests. In one instance, we foundā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2019

                                        6/27/2019

                                        Since Scotia management has taken over, things have gone horribly wrong. The "updates" to the apartments are poor to say the least. They are so worried about upgrades to the apartments, they managed to chase away long term renters. The decision to renovate the office,ā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2018

                                          6/30/2018

                                          Most poorly managed community Iā€™ve ever lived in! There are two pools- the main larger pool is filthy and full of screaming children and the smaller (quiet clean) one is locked in the daytime because the pool light isnā€™t working so it isnā€™t safe.. ATā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2018

                                            5/28/2018

                                            My plumbing has been backing up since I moved in 5 months ago. The maintenance guys have come over and snaked my tub multiple times. The toilet won't flush and the tub takes an hour to drain after a showe. Forget taking a bath! Theyā€¦Ā See More >
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                                              Kailynne_D

                                              Resident ā€¢ 2016 - 2017

                                              12/21/2017

                                              If you have a lowered car, don't bother. If you have an expensive car and care about your suspension, don't bother. The speed bumps while necessary is some places (downhill) there is absolutely no reason to put speed bumps at the top of a hillā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2015 - 2016

                                                12/13/2016

                                                A mixed bag. It is the lease renewal process. They have large early termination fees on your lease, and they have significantly higher rental rates if you don't renew for a year term. (They have a formula, and so they might offer a reasonable monthlyā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2014 - 2016

                                                  11/30/2016

                                                  I've had the pleasure of living at Pinnacle Heights for 2 years. The views are the best in town. The neighborhood is probably the safest in Tucson. Marty R. at the clubhouse is as friendly, knowledgeable, and professional as they come. Maintenance staff is promptā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: Large Pets Welcome, Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Comments: Large Pets Welcome, Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • Business Center
                                                    • Casita Floorplan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Faux Wood Floors
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Frost Free Refrigerators with Ice Makers
                                                    • Microwave
                                                    • Mountain Views
                                                    • On-Site Maintenance
                                                    • Picnic Area
                                                    • Pool
                                                    • Pool View
                                                    • Premium Apartment Homes
                                                    • Private Balcony/Patio
                                                    • Resident Referral Program
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Storage Space
                                                    • Vaulted Ceilings and Crown Molding
                                                    • Walk In Closets
                                                    • WiFi in Common Areas
                                                    Show Less
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                                                    Leasing

                                                    Discover premier apartment living at Pinnacle Heights Apartment Homes. With breathtaking mountain views and spacious one, two, and three bedroom apartment homes to choose from, you will feel close to nature with the convenience of an in-town Tucson address. Minutes away from shopping, fine dining and entertainment, your new apartment combines every conceivable amenity you have come to expect in a luxury home. Enjoy our two custom designed pools, a refreshing spa, a complete fitness center, private garages and million dollar mountain and city views. Let our professional management team help you settle into your new home at Pinnacle Heights.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MG Properties Group

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                                                    Communities
                                                    59

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?
                                                    Anonymous
                                                    Answered on: 08/06/2021
                                                    A:Ā not easy
                                                    Anonymous
                                                    Answered on: 08/06/2021
                                                    A:Ā not easy

                                                    Frequently Asked

                                                    Based on 138 number of votes by renters, Pinnacle Heights Apartments is currently rated 3.3 out of 5 stars.
                                                    Pinnacle Heights Apartments is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Pinnacle Heights Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Pinnacle Heights Apartments is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Pinnacle Heights Apartments is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Pinnacle Heights Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Pinnacle Heights Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    MG Properties Group
                                                    Cats Allowed
                                                    Comments: Large Pets Welcome, Breed Restrictions Apply
                                                    Dogs Allowed
                                                    Comments: Large Pets Welcome, Breed Restrictions Apply
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Pinnacle Heights Apartments

                                                    March 2024

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                                                    Pinnacle Heights Apartments is a 863 - 1,384 sq. ft. apartment in Tucson in zip code 85750. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $957 - $2,003. Nearby cities include South Tucson, Oro Valley, Vail, Marana, and Sahuarita.

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