Resident • 2011 - 2014 Recommended
I lived at Shadowtree Gardens for 3 years, and I have never been so impressed with an apartment. I mostly interacted with Lori and Jack, but I've never had a problem with any staff. Problems were few and far between, when there were issues the work orders were carried out quickly, there were never any mistakes in billing, and this is one of the few apartment complexes I know of that actually uses their gates. The location is very nice, tucked away so it isn't directly near the roadside, within walking distance to the park mall and a few other shopping complexes with good stores. I have rarely had an issue with noise, aside from kids being kids. The grounds are well-kept, though not anything fancy. Walking around the complex feels safe, and there is security at night. In three years, the only major malfunction I experienced was the break-down of my air conditioning. I called Lori at the beginning of my workday and while I was out that same day they installed a portable AC unit for me while the parts to fix my unit were shipping. The only slightly negative thing about this place is that the laundry units still take coins and not cards. I've since had to move to be closer to work, but I wish I could take the apartment with me.
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