Review History for anonymous

Tierra Vida


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anonymous

Resident 2010 - 2011

4/29/2011

The management here only cares about their own profits. For example, the eliptical machine broke in the gym about 6 weeks ago and they STILL have not goten anyone to come repair it or replace it. However, when people were DYING of the heat and turned the air conditioning on, management immediately covered the air conditioning control so that nobody can change the temperature. Clearly, they only care about their own money and not the residents. Now we are left to die of heat stroke while only using 3 machines (most of the time which are already being used when you arrive.) I am not exaggerating and I have never written a review before but I feel too stongly not to write one. Anytime you ask management to fix something, they take days to respond and then the repairmen are so incompetent it takes them 5 tries to do something before you even get some sort of result. I work in business and I know that if you treat your customers (i.e. residents) with respect and gratitiude, the profits will follow. Clearly Tierra Vida has not learned this and it is going to be their undoing. One positive note is that the grounds are kept nice, but that is just to lure in new residents and then treat them awful once they have your rent.

    Review 13 out of 28

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