Ratings & Prices for Zona Rio Apartments, Tucson, AZ

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	5
Safety	4
Office Staff	5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5 days

Ratings & Reviews (49 Reviews)

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Resident • 2020

10/02/2020

I've been living here for about a month now and find it very satisfying. The grounds are very nice, pool, grass and lighting are all very beautiful. (I wish there were more "hangout" spots like picnic tables on the grounds, but I guess during a pandemic… See More

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Zona Rio Apartments Manager

10/07/2020

Thank you so much for taking the time to write such a thorough review! We are so glad to hear you are having such a positive experience living in our community. Our team deeply appreciates your kind words and we are lucky to have you as a Zona Rio resident.

Resident • 2016 - 2018

10/10/2018

Not a fan of this place. I lived there for two years and it was the worst two years! I lived on the second floor and I could hear whenever my upstairs neighbor walked around. You can hear the neighbors to the right of me fighting… See More

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Drupad_S • Resident • 2016 - 2017

08/17/2017

Worst place to stay. They take the deposits and for a little wear and tear they charge high amount and deduct from the deposit saying it is their policy. Rubish..Rubish. I would recommend all please never stay at this place. The neighbourhood is also not safe,… See More

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Zona Rio Apartments Manager

01/08/2018

We are sorry to hear that you experienced your residency in this way Drupad. I assure you that any costs assessed upon move out are documented with photographs as well as vendor costs when necessary. If you would like I would be happy to meet with you on the matter of your specific costs. As a result of the challenges your neighbors experienced in early 2017 we did seek council from local law enforcement, our courtesy patrol and the neighborhood association. We did also at that time install additional locks on the apartments as a further measure of prevention. As onsite management we seek to reduce the potential of our residents becoming victims, but will never be able to completely eliminate the possibility. We wish you the very best in your future endeavors.

Ocastro • Resident • 2014 - 2017

01/27/2017

Going on three years here at Zona Rio. I've never lived in an apartment complex before, but very happy I picked this one. I feel very save here. Office staff and maintenance are very kind, they knowledge you by name. If there's a problem, it's taken… See More

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Zona Rio Apartments Manager

01/27/2017

Oh Olga, We are so glad that you are enjoying your home here with us. We too enjoy having you in our community!

Resident • 2014 - 2017

01/20/2017

Great place to live. Great location, close to downtown, the highway, and the university. Staff is friendly and always quick to help! The cross-fit style classes held in the small backyard gym are awesome and free!

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Zona Rio Apartments Manager

01/23/2017

Thank you for taking the time to review Zona Rio Apartments. We take pride in our community and are always grateful when the resident's provide us with feedback. Additionally, and as always, we are grateful that you have chosen and continue to choose Zona Rio as your place to call home.

Resident • 2014 - 2015

06/06/2015

Living here at Zona Rio has been a pleasure. I started as a freshmen at UofA and wanted to be focused so I decided not to live in the student apartments next to the campus. This complex is very quiet no matter what time of the… See More

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Zona Rio Apartments Manager

06/09/2015

Thank you for your review. Zona Rio management

Resident • 2014 - 2015

06/05/2015

Our daughter is a UA student. Last year we moved her off-campus. After hours of on-line research (we live in CA), I created a "short list" for my daughter and husband to go to when he brought her car to AZ. Zona Rio was the 3rd… See More

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Zona Rio Apartments Manager

06/09/2015

Thank you for your kind words, we are glad that your service to date has met your needs and left you satisfied. We understand it is difficult to conduct these transactions long distance and even more so when your child is involved. We strive to offer a wonderful customer experience and hope that your daughter will enjoy another lease term with us. We are also confident that the move out process will go well. Zona Rio Management

Resident • 2014 - 2015

05/29/2015

If you are going to live here, which is not recommended, you HAVE to get everything in writing. They promise you a certain apartment one week, the next week it is a different apartment. As a UA student, one of the "benefits" they offered me is… See More

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Zona Rio Apartments Manager

06/03/2015

Thank you for taking the time to review our community. I am glad that you mostly enjoyed the neighborhood, grounds and maintenance of the community. Those are some of the very aspects that make an apartment a home. I am sorry to hear of the obvious misunderstanding in regards to a renewal lease agreement. In my experience it is very difficult and uncommon to quote with certainty about the following year, its rates and or availability of terms. Please feel free to contact our office if you would like to discuss further or if you have any questions. We are here to serve our residents. Zona Rio Management

Resident • 2012 - 2015

05/16/2015

Excellent place to live. Attentive and caring staff and management team.

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Zona Rio Apartments Manager

05/18/2015

Thank you for your review. Zona Rio Management.

Resident • 2014 - 2015

05/14/2015

NOT STUDENT FRIENDLY. Living here was great, simply because the apartment I moved into was totally redone as the AC unit leaked into the apartment and they had to completely redo it so I was lucky in that aspect. However, this apartment complex is not student… See More

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Zona Rio Apartments Manager

05/14/2015

Thank you for your review of Zona Rio. I am glad to hear that you enjoyed the interior of your apartment, the maintenance service, the groundskeeping and your neighbors. I am regretful that we were not able to agree on the significant amendment that you requested to your already executed contract. We do our very best to communicate to our collegiate residents that we are here to support them in their higher education career by providing a quality affordable housing option, but in some cases we are not able to keep with an entire list of desires in an apartment (floor level, floor plan and availability date) and have to forgo one in order to meet the rest. One of the factors that plays such a huge roll in being able to fill desires of incoming residents is the strict management of lease expiration's and move outs as they are expected in order to fill the demand and already committed wait lists. We wish you the very best of luck in your future endeavors and we are available in person at the leasing office should you desire to further discuss. Zona Rio Management

Resident • 2014

11/30/2014

I had high hopes for this complex but unfortunately they fell short. The upgraded apartment is ok but when I hear upgraded unit I assumed it would include the appliances which look like something off that's 70 show. Now what really disappointed me, listen to the… See More

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Zona Rio Apartments Manager

12/04/2014

Hello, thank you for taking the time to write a review about our community. We regret hearing that you are unhappy with your apartment. Please call or stop by the office so that we can get this taken care of. We offer weekly pest control service and would like the chance to get this fixed for you.

tina707 • Resident • 2014

08/27/2014

I just moved in and love it here. I'm a student at UofA and this place is amazing compared to my past apartment where you share a place with 3 other strangers!! the office is so great, and the maintenance guys helped move my new tv… See More

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Zona Rio Apartments Manager

09/10/2014

Hello Tina, thank you for taking the time to write such a wonderful review about our community. We are so happy to have you at our community and that you chose to call Zona Rio home! Please let us know if there is anything we can do for you. Thank you, Zona Rio

Resident • 2013 - 2014

08/22/2014

Great Apartments! They're comfortable, close to University and downtown. The staff is also great and very helpful!

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Richard James • Resident • 2007 - 2014

08/13/2014

This is the worst place ever! Roaches, leaks, dog crap all over and the worst staff I have ever dealt with. The manager should be jailed for her actions. she is a -----! My vehicle was vandalized by a drug dealer and the police visit this… See More

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Zona Rio Apartments Manager

08/21/2014

Richard, we are very sorry to hear that you feel this way about our community. It is our number one priority to make sure that our residents feel like they can call Zona Rio home and that they enjoy where they live. Receiving an aggressively negative review is massively disappointing to our entire team. We definitely feel like we dropped the ball in insuring that you got the typical Zona Rio experience. The number one thing that our community is complimented for on a daily basis is the level of staff and customer service we provide. Your experience is something that is definitely inconsistent with the feedback we have become accustomed to receiving and we want to fix it. Even when a resident has already moved out from our community as you have, your comments are very important and have been shared with the property's corporate team and we'd love to sit down and discuss your experience in detail. Zona Rio Management

Resident • 2013 - 2014

05/12/2014

Cheap living, not really student friendly

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Zona Rio Apartments Manager

05/16/2014

Thank you for your review, even when it is bad, we appreciate the feedback and the opportunity to improve. At the end of the day your opinion of us is all that matters. I am so sorry you had this experience â?? we strive to make your stay as enjoyable as we can. I'd love to be able to sit down and discuss your experience with us. Negative reviews like this are tough for us to hear, and not typical, we want to do whatever we can to improve. Please come by anytime during office hours so we can discuss further. Zona Rio Management Team

Resident • 2013 - 2014

04/14/2014

Worst apartment experience ever. The upstairs unit leaked sewage through my ceiling and I had stay at a friends house while they fixed it and they refused to even discount my rent or make other arrangements. ------ and infested with cockroaches, and to top it off… See More

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Zona Rio Apartments Manager

04/15/2014

We are sorry you experienced any inconvenience while living at Zona Rio. We really do take a lot of pride in making sure our residents have an easier life by living with us. A large way we help them do that is by quickly and efficiently taking care of any issues they may have with their homes, no matter how small. As a result we definitely remember the situation you are referencing, as we take them all very seriously. Unfortunately it appears we may not have done a good enough job of communicating to you that it in fact was not a sewer leak but a water line break. Our records indicate that we repaired the issue in your apartment the same day that it was reported to us. Really the bottom line here is that we care about you and we very much care about your perception of your experience with us. From your review, it's clear we didn't do what we needed to do in this situation, as your positive opinion is our ultimate goal. I apologize. I'd like to see what I can do to make this better. Please feel free to come by the office or call me at 520-624-6500 and we can discuss this in detail. Thank you for your feedback.

Resident • 2012 - 2014

03/19/2014

Thank you office! New pool furniture, new volley ball court & now the Eco lover in me gets all new water saving plumbing. They just installed mine today! I'm a huge environmentalist - I thank you and Tucson's water table thanks you Zona Rio! New toilets,… See More

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Zona Rio Apartments Manager

03/25/2014

Hello, Thank you so much for your review. We are so happy that you are enjoying the upgrades that we are making. We strive to keep our residents happy and make Zona Rio a place that you continue to want to live at and call home. Have a great day!

Resident • 2013 - 2014

03/19/2014

I just moved out last week from Zona Rio - I loved living here! I'm a student at the UofA - and it was great to be this close. I wanted to write this review because they were so nice my entire time here. thank you… See More

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Zona Rio Apartments Manager

05/16/2014

Thank you! We love our residents.

Resident • 2012 - 2014

03/19/2014

I loved living at these apartments. They were a really nice floor plan. I loved the kitchen the white cabinets we're very nice. Also the kitchen storage was great there was a lot of cabinet space. The apartment I was in had a separate vanity area… See More

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jdoligale69 • Prospective Resident • Visited 2007

02/26/2014

I live @ Zona Rio and recently I noticed bees living and swarming around the Jacuzzi. On 2/14/2014 I brought this to the managers attention. Her response was " The Jacuzzi is going to get resurfaced on 4/18/2014 ". One week later I asked the manager… See More

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Zona Rio Apartments Manager

03/20/2014

Thank you for your response about the beeâ??s at the spa, we too were concerned. Pest control came out on 02/14/14 and found that they were scouts and had not landed or nested in the spa, they were gathering drinking water from the spa. So they were unable to determine a nest. But as you mentioned the bees came back and persisted so we re-called pest control when the issue did not resolve as they said it would, on 02/21/14. This time we insisted the spray the spa area on 02/24/14. As of today they are gone but our pest control will return on 02/28/14 to inspect. We appreciate your help and concern, we value our residents and appreciate your feed back to help make us better!! Zona Rio Management

Resident • 2014

02/26/2014

I live here at Zona Rio - for 3 years now and this place is awesome if I do say so myself!! The close proximity to everything I great - small & quaint community with a court yard filled with grass and tress and the office… See More

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Zona Rio Apartments Manager

03/20/2014

Thank you for your review! We are very happy with your continued residency here at Zona Rio. We look forward to seeing you at our next party!! The Food Truck Round Up was awesome, thank you for attending!! Iâ??m sure we will bring that one back. Remember our resident referral program; you can receive $200 off your rent if you refer a friend/co-worker to live here at Zona Rio Apartments. Zona Rio Management

Resident • 2013

10/17/2013

We've lived here for about 2/3 of a year now, and are not planning on renewing our lease, but we would definitely suggest this place to anyone looking for an apartment. Some of the units look kind of gross but I think they're updating them as… See More

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Resident • 2013

07/13/2013

Let me start by saying that at first I didn't think I would like Zona Rio. After being there for a few months, I can now say that I love it! Ron Duncan is the leasing agent and he really makes you feel like family! Anytime… See More

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Prospective Resident • Visited 2012

08/22/2012

I called over the phone to get info on apartment pricing I was very dissapointed that the Manager who's name is Cristy Davis was so impolite over the phone, seemed like she wanted to cut my call short. the whole purpose of this industry is to… See More

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Resident • 2010 - 2012

04/09/2012

Grad Stud at U of AZ--non-traditional and after living in both Armory Park and the Sam Hughs area I was tired of the cityscape. I took a chance with this property because it was in pristine condition. Apt had a few things it needed and when… See More

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Zona Rio Apartments Manager

04/10/2012

Thank you! We love our residents and we are here for them and we never forget that! Always our pleasure to serve you :)

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Uncovered Parking

General

Access to Bus Line
Air Conditioner
Bathroom Vanity
Bike Parking
Billiards Room
Carpet Flooring in 2nd and 3rd Floor Homes
Charcoal Grills
DishWasher
Electric Oven and Stove
Garbage Disposal
Gated Access
Heat
Mountain Views
Oversized Closets in Select Homes
Pet Park
Picnic Area
Pool
Premium Countertops
Private Balcony/Patio
Propane BBQs Grills
Refrigerator
Spa
Vinyl Flooring on First Floor Apartments
Volleyball Court

Pets

Dogs Allowed
Fee: $300
Rent: $30
Restrictions: Breed Restrictions Apply.
Pet Limit: 2
Comments: 50 weight limit
Cats Allowed
Fee: $300
Rent: $30
Pet Limit: 2
Comments: 50 weight limit.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$740 - $785
SQ. FT.
534
Available
Avail.
2 Units
Model
1 Bedroom 534 Sq Ft

View Floor Plan

Price
Price
$785 - $885
SQ. FT.
650
Available
Avail.
2 Units
Model
One Bedroom 650 Sq Ft

View Floor Plan

Price
Price
$805 - $880
SQ. FT.
600
Available
Avail.
2 Units
Model
1 Bedroom 600 Sq Ft

View Floor Plan

Price
Price
$820 - $865
SQ. FT.
536
Available
Avail.
2 Units
Model
1 Bedroom 536 Sq Ft

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$990 - $1,020
SQ. FT.
800
Available
Avail.
2 Units
Model
Two Bedroom One Bathroom

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Zona Rio is located only minutes from the hustle and bustle of Tucson’s downtown and all of its new attractions. Students love it at Zona Rio as the community is only 2 miles from both the University of Arizona and Pima Community College. With a Resort-Style Pool, Resident Movie Theatre, Volleyball Court and Clubhouse with FREE WI-FI, it is our hope that you will be able to fully live our motto of LIVE.WORK.PLAY and RECHARGE. Our 1 and 2 bedroom apartment homes come with varying lease terms, and options- making the only thing easier than picking an apartment with us... well... nothing.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Zona Rio Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Zona Rio Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Zona Rio Apartments?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 5 days to their community reviews in the past year.

Who manages Zona Rio Apartments?
MEB Management Services

What is the pet policy at Zona Rio Apartments?
Dogs Allowed
Fee: $300
Rent: $30
Restrictions: Breed Restrictions Apply.
Pet Limit: 2
Comments: 50 weight limit
Cats Allowed
Fee: $300
Rent: $30
Pet Limit: 2
Comments: 50 weight limit.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath