Review History for anonymous

Zona Rio Apartments


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anonymous

Resident 2014 - 2015

5/14/2015

NOT STUDENT FRIENDLY. Living here was great, simply because the apartment I moved into was totally redone as the AC unit leaked into the apartment and they had to completely redo it so I was lucky in that aspect. However, this apartment complex is not student friendly compared to other apartment complexes. The issues started before I even moved in as I had signed a reservation sheet saying I was going to move into a second floor apartment, but when I arrived with all of my belongings OH, looks like we only have third floor apartments available now and so since my back was against the corner I had to take what they had. They also are willing to make "amendments" to the lease forms ONLY when it is in their benefit. For example, I was trying to get a move out date earlier than anticipated simply because I was offered a job and I had to move out of the city by a certain date. No, they won't change the lease. BUT, when I brought up the issue that they had try to sneak 2 extra weeks of rent into the lease (it said that I had signed a 12 month lease but the dates were 12 months and 2 weeks), they were willing to make an amendment because they had "messed up", yet, when they could have made an amendment to help the students out they didn't (their argument was that they had no legal justification, although I had signed the reservation form 3 weeks in advance so there was legal justification to amend it to the dates I wanted). The neighbors here are great people, very friendly and they will knock on your door when you first move in and ask if you ever want to hang out just let them know. However, if you are a student I would recommend looking elsewhere.
    Manager

    5/14/2015

    Zona Rio Apartments
    Thank you for your review of Zona Rio. I am glad to hear that you enjoyed the interior of your apartment, the maintenance service, the groundskeeping and your neighbors. I am regretful that we were not able to agree on the significant amendment that you requested to your already executed contract. We do our very best to communicate to our collegiate residents that we are here to support them in their higher education career by providing a quality affordable housing option, but in some cases we are not able to keep with an entire list of desires in an apartment (floor level, floor plan and availability date) and have to forgo one in order to meet the rest. One of the factors that plays such a huge roll in being able to fill desires of incoming residents is the strict management of lease expiration's and move outs as they are expected in order to fill the demand and already committed wait lists. We wish you the very best of luck in your future endeavors and we are available in person at the leasing office should you desire to further discuss. Zona Rio Management

    Review 12 out of 51

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