Review History for anonymous

Barcelona Resort Apartments


Review Author Icon

anonymous

Resident 2014 - 2015

4/8/2015

I have not had a good rental experience with Barcelona. While the units are pretty spacious, the appliances are iffy and things were damaged when we moved in as in doors don't open/close, the cabinets had a really bad smell, and there were cracks on a lot of outlets and tiles. Also- the gate is so weird. There is no code, only clickers. So if you need a cab/Uber early in the morning to get to the airport perhaps- they can't come to pick you up....To go by stars: These walls are absolutely paper thin! I can not only hear everything my neighbors are doing and sometimes saying, but I have a terrible problem with SMELLING my neighbors. I live in a 2nd floor unit and it is absolutely terrible. The people above me have an old dryer that makes my bedroom walls shake. They also are terrible potheads so they make my room will smell like skunk, making me sick. Anytime someone near my unit plays music the bass will vibrate my wall and I can hear it through my headset. There are also dogs and really loud children that run around screaming in the mornings and playing on our staircase (and they don't even live in my building), leaving toys and scooters on them, which is not only rude, but extremely dangerous! I've almost tripped three times. Neighbors aside, the grounds are okay. Nothing really fancy. Though they don't give notice when they're trimming the trees and landscaping, so you will be woken up by a man with a chainsaw on your porch at 7:30 am. It's pretty dark, which can be a bit creepy when taking out the trash at night, but there's a gate so I don't mind too much. This place is right next to the Aliso Viejo Town Center, which is fabulous. It is also 1 right turn away from the 73 north entrance so that's really convenient. The location of this place is why I chose to move in here in the first place. It's the biggest selling point. There is road noise that accompanies that, however. Some people have had severe maintenance issues, but they've been good to us so far. They're generally nice guys and have taken care of issues we've had pretty fast. We had our dishwasher get clogged and it was fixed in a day, and When they were re-piping the unit, I asked them to install a new showerhead and he did it right then and there. As for the rest of the staff, they've been helpful enough with our situation-which is that I and my roommate are moving out, while my other roommate wants to move to a new unit with some other people. The only person I have had personal experience with, however, was absolutely terrible. It was the finance/accounting guy and I called to ask about a suspicious late-fee charge on my rent. He was extremely rude to me and offered no help. I had my mother call in (she is the cosigner) and he was extremely rude to her, and hung up on her. When my mom called back he stopped taking her calls and sent her to voicemail. I was appalled. I haven't been miserable, but I wouldn't recommend this place to anyone other than for it's location. It's high price is not worth the issues it has given us. Frankly with all of the horror stories regarding deposits, I'm very concerned about us getting screwed out of ours as well.

    Review 38 out of 106

    Share This Review

    Check Availability

    Barcelona Resort Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review