Sunscape West Apartments
#2,995 #2 #107

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Sunscape West Apartments

8840 19th Street, Alta Loma, CA 91701
(49 Reviews)
$2,138 - $2,597/mo

Reviews

(49)

3.9 rating

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49 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2024

5/18/2024

Living at Sunscape AltaLoma

I have lived at the Lewis Apartment Community – Sunscape in Alta Loma CA for 2 1/2 years. I am very pleased with this apartment community and all of the amenities such as a large pool area with BBQ grills, basketball and tennis courts, and a well-appointed weight room. The ladies in the front office are extremely helpful and courteous in resolving any issues brought to them. I want to give special kudos to Noah, Johnny, and Lenny, the wonderful maintenance crew for all of the incredible work they do. They are friendly and courteous and always maintain a professional approach that not only keeps our environment in excellent condition but safe and hazard-free. Every interaction with them is always a pleasure. The camaraderie they share reminds me of The Little Rascals – always ready to help with a smile and a good laugh.

    Manager

    5/21/2024

    Sunscape Alta Loma
    Hello! We appreciate your feedback and are so happy that our team has been exceptional !!Please feel free to reach out if you need anything :)
    Review Author Icon

    anonymous

    Resident 2016 - 2019

    10/25/2023

    Loved Living at Sunscape

    I was there for 3 years and loved it! The staff was very attentive, especially Johnell, who was always friendly and kept the property top notch! The laundry room was always clean. I would recommend highly recommended this property!

      Manager

      11/2/2023

      Sunscape Alta Loma
      Thank you so much for your feedback. We are so happy to hear that you had a positive living experience with us!
      Review Author Icon

      anonymous

      prospectiveVisited 2023

      8/31/2023

      Quiet and gorgeous community

      It has almost everything, with walking distance to grocery store, park, school, bank, Starbucks… it’s perfect for transition. The staff who took us visit around was absolutely sweet, professional and helpful!

        Manager

        9/7/2023

        Sunscape Alta Loma
        Thank you for your review! We are so happy that you decided to call Sunscape home!
        Review Author Icon

        anonymous

        Resident 2023

        8/29/2023

        Great customer service

        Beautiful community. Very clean and quiet. Seems well maintained. Office staff was wonderful. Answered all my questions and addresses all concerns. Le Ada helped me through the entire process. She is just wonderful and has put me at ease renting here. Of all the complexes I looked at sunscape has the best leasing consultants.

          Manager

          9/1/2023

          Sunscape Alta Loma
          We are thrilled to hear that you've had a great experience with us. Thank you for your feedback!
          Review Author Icon

          anonymous

          prospectiveVisited 2023

          8/25/2023

          Mine was a long process, but very helpful staff

          In my case, it was a long process to get approve for a unit due to work-related circumstances, but Le Ada Temple and the other staff were extra helpful, patient and professional until we got the apt and we were able to enroll our child to the school near it.

            Manager

            8/29/2023

            Sunscape Alta Loma
            Thank you for your feedback, it is much appreciated!
            Review Author Icon

            anonymous

            Resident 2023

            8/4/2023

            Friendly neighbors and staff

            Recently moved in and have enjoyed our time thus far. Nice neighbors and friendly helpful staff. Mainteance issues are addressed quickly. Property is green. Seems like the property is going through some upgrades which is exciting. Look forward to our stay here.

              Manager

              8/8/2023

              Sunscape Alta Loma
              Thank you for taking time to leave us such a great review. We value your feedback. - Sunscape Management
              Review Author Icon

              Faroz

              prospectiveVisited 2023

              6/27/2023

              Friendly & welcoming

              I came here to tour the complex & was pleased to be welcomed by Madison! She took me on a detailed tour of the complex and all the amenities. I had told her that I had never lived in an apartment before and she was very helpful with advice and tips for apartment living. I appreciate all her insight and help while touring!

                Manager

                1/19/2024

                Sunscape Alta Loma
                Thank you for your review! We are so happy that you decided to call Sunscape home!
                Review Author Icon

                Michelle_V387

                Resident 2020 - 2023

                5/12/2023

                I’ve been a resident for about 2 1/2 years, the community is great, the maintenance team is amazing and handles all work order request in a timely manner. The office staff are great as well and have been courteous, professional and communicate all concerns and updates regularly since day one. Kamila is doing a great job! Thank you Kamila for being kind and patient. You are valued and appreciated.

                  Manager

                  1/19/2024

                  Sunscape Alta Loma
                  Thank you so much for your feedback. We are so happy to hear that you have had a positive living experience with us!
                  Review Author Icon

                  Leftovers

                  Resident 2019 - 2023

                  5/7/2023

                  Great experience

                  I’ve lived here at Sunscape for 3.5 years and it has been a great living experience. Friendly staff and maintenance team is terrific as well. Whenever I have a work order it’s completed in a decent time. The complex is clean and quiet which is nice. Overall I’ve been enjoying my stay here.

                    Manager

                    1/19/2024

                    Sunscape Alta Loma
                    Thank you for taking time to leave us such a great review. We value your feedback!
                    Review Author Icon

                    Tracey_S447

                    Resident 2007 - 2022

                    6/11/2022

                    Jay- Maintenance

                    Jay from Maintenance is sooo awesome!! He is totally professional, and addresses our issues, and repairs quickly!! We as tenet’s, and I for one, certainly appreciate his friendly demeanor, and eagerness to get the job done, ASAP!! Thank you Jay, you’re the BEST!! Tracey Slaght

                      Manager

                      9/3/2022

                      Sunscape Alta Loma
                      Thank you for continuing to call Sunscape your home. We appreciate your recognition of our wonderful Maintenance team. Sunscape Management
                      Review Author Icon

                      m.lee301@yahoo.com

                      Resident 2022

                      5/15/2022

                      Starbucks and Shopping

                      Enjoy living at sunscape. Madison and Chantelle are very supportive and helpful. Extended my time to pay rent and showed me the refereed letter for future residents. I also am within walking distance of Starbucks and a breakfast Bar. Vons and Walgreens are close by. The grounds are kept well maintenance and security is 24 hours. I enjoy the pool and new washing machines for laundry. Great place to live. Misty C.

                        Manager

                        5/28/2022

                        Sunscape Alta Loma
                        Hi Misty, Thank you so much for your review.Sunscape Management
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                        jk3

                        Resident 2015 - 2017

                        6/22/2017

                        I lived here for nearly two years. I am glad to be out of this place. Formerly a family-owned company, it's become an ugly corporate monster that overcharges for everything from rent to move out. At the end of every lease term, they radically increase already high rental rates, and on move out they charge outrageous fake fees to justify not returning your deposit and bill you more. What do they care? They just tell you they will ruin your credit. Well, there are appropriate remedies for this kind of miscreant behavior too. You can find many better places to live where you will be treated far more fairly. I strongly recommend you look elsewhere for another place to live.

                          Review Author Icon

                          All Praises to Ahayah

                          Resident 2014 - 2016

                          8/11/2016

                          Do not rent from Sunscape Alta Loma, Lewis Apartment Communities. Lewis mismanagement community director and staff will smile to your face but will show their true corporate greed when they mismanage and leave your complaints unresolved. They have mismanaged secondhand smoke entering my apartment and when I complained to mismanagement here at Sunscape they told me that my neighbors have stopped smoking in this building which is designated non-smoking. They give benefit of the doubt to my neighbors who willfully violated the non-smoking rule in this non-smoking building. There is ongoing secondhand smoke entering from the carports and walkways outside our bedrooms because people disregard the no smoking sign and they smoke within 20 feet from our bedroom windows causing secondhand smoke to diffuse into the bedrooms and into the living room. Mismanagement here at Sunscape downplayed our complaint to them about our immediate neighbors despite the fact that we observed a man smoke more than once in our neighbor's balcony before making complaint to mismanagement. Mismanagement at the regional level for Lewis Apt. Communities told me that they cannot control everything and cannot do anything about people who now and then smoke within 20 feet of our… See More>
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                            anonymous

                            Resident 2014 - 2016

                            6/22/2016

                            The community is okay. We've never had issues with office staff being rude or anything. They're actually really nice especially Brittani, Micah and Felicia. But some things around the property need improvements. I'll start with the positive: I like that the gym is open 24 hours. I also like having a pool and the good grills near it. The parking in the area we live isn't too bad, either. Most of the maintenance staff are pretty friendly. Now, they say it's a non-smoking community but we've had two neighbors smoke since we've been here for two years. We complained and complained to management for about 6 months. I was pregnant at the time and the cigarette smoke came through our vent system somehow. My sister came to visit and said our apartment smelled like smoke, even though neither myself or my husband smokes. Another thing I strongly dislike is the apartments are supposed to be "maintained" quarterly but all they do is check the A/C and heating units. We had issues with our thermostat last winter, while our baby was only 2 months old. Thermostat went out and our apartment was FREEZING. We ended up needing an entirely new thermostat. We've… See More>
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                              ktnielsen

                              Resident 2014 - 2015

                              5/22/2015

                              I have lived at Sunscape for almost a year. Unfortunately I had a bad fall recently and broke my leg. There are two maintenance guys who work there (Johnell and Noel) who were so caring and kind to me. They got me to my apartment and kept checking on me throughout my recovery. They brought me my packages, watered by outdoor plants and just kept checking in on me to see if I needed anything. I have never had this kind of experience anywhere else. The office staff is really friendly and helpful. I really feel at home here and will be staying for a long time!

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                                anonymous

                                Resident 2010 - 2014

                                4/16/2014

                                We lived here for two years, moved to the other side of town, then moved back. OUR FAMILY LOVES IT HERE! There is a great since of community in the aparments and neighboring shopping center. It is beautiful and well maintained.

                                  Review Author Icon

                                  anonymous

                                  Resident 2013

                                  11/19/2013

                                  I have lived in Sunscape for about 7 months and i really like it. I love that our community is very friendly and clean. If I have a any issue with my apartment it is usually resolved within the same day, if not the next. We have a lot of awesome events in the community that I love attending too. It almost feels like a family! :)

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                                    anonymous

                                    Resident 2014

                                    2/11/2014

                                    These are just not apartments to they may be at first but the become your home. I have lived here going on 12 years now. The staff are amazing and always so helpful and caring. It is a beautiful place to live with a view of the mountains to the north and all the pretty landscape around. There are great amenities such as basketball court, tennis court, kids park, an amazing pool, business center, and etc. I really love living at Sunscape Alta Loma because everyone around is super nice, my neighbors are not just neighbors they become friends, and thirdly they are in a convenient location with all the schools and near by stores. I would recommended these apartments to anyone and everyone that really wants a great apartment community to live in.

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                                      anonymous

                                      Resident 2013

                                      6/4/2013

                                      I have recently moved into Sunscape, and have lived here for a few months. It is very safe, quiet, neighbors are friendly and respectful. Management is on key with all my concerns. Anything that didn't meet my expectations (which were few) was fully met within one week of living here. They're very friendly and helpful. Grounds are very clean, laundry centers are always spotless and climate inside is very refreshing when washing during the early afternoon. Maintenance crew always wear "booties" when entering your unit. I have enjoyed the quietness, and peaceful surroundings. Parking is a little tight sometimes, but manageable so far. Overall I recommend this community to whoever is looking for similar interests. It is also kid friendly with a nice play area, and several BBQs including a Gas range next to the pool. The pool is very relaxing on a hot day. Gym is also clean and machines always work. Like I said I recommend this community to any person or family.

                                        Review Author Icon

                                        dipndq

                                        Resident 2013

                                        5/13/2013

                                        This is place is great!! Sunscape is close to everything ---- is wonderful; she is always very pleasant and attentive to addressing any concerns. ----'s welcoming personality was one of the reasons I decided to move here. The other ladys in the office; ------------------ are also very professional and they all do a great job managing the property. It is very clean, and very peaceful. The maintenance staff is great and are very prompt in addressing any maintenance concerns. Maintenance issues are typically addressed the same day; I have never had to an issue that wasn't addressed within a 24 hour time period. I was surprised to see that maintenance people had the foresight to bring the booties along with them when they enter my home. PROS: Staff: everyone is very friendly and concerned with making this a great place to live. Convenience: located near shopping and the 210 fwy Cleanliness of grounds No drama SunScape apartments are located close to the 210 freeway, LA Fitness and the Colonies Shopping Center. Cons: Street noise: I live in apartment that is located on near 19th street which is a busy street

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                                          anonymous

                                          Resident 2013

                                          4/18/2013

                                          I recently moved to Sunscape Alta Loma, in March to be specific, overall everything was going ok, neighbors are friendly; But the parking situation can be a nightmare sometimes. I come from work at 6pm, and just for me to find a open parking spacr I have to drive around all the parking back and forth and park way far from my apartment for majority of the time, I leave the carport to my husband so he can have a secure space when he comes from work late at night. Now, the worse thing has happened to us, on April 10th someone broke into our apartment while we were at work. They broke one of our bedroom windows and stole a Playstation 3, around 15 video games, my phone charger, laptop chargers and a box full of change worth $200.00. So far that's all we have find out missing (we still have everything in boxes since we barely moved in). Police came and made the report. It could've had been worse but thank God these was the only stolen items. After this incident I don't feel secure at this complex, I thougt it was a good area but at… See More>
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                                            barefoot909

                                            Resident 2010 - 2013

                                            4/17/2013

                                            Sunscape Apartments has been a great place to live, a nice view of the mountains too. I think the staff is great and the grounds are kept up very well. I have lived here for two years and love it a lot. I recomend these apartment if your looking for a clean,safe, beutiful place to live

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                                              lisalockwood

                                              Resident 2010 - 2013

                                              4/13/2013

                                              Although these apartments are old they are well maintained and in my opinion located in the best part of Rancho Cucamonga/Alta Loma. On a clear day it feels like living in the mountains. It is peaceful, safe and the staff is attentive, friendly and helpful. We have lived here for over 3 years and find the price reasonable for the area. This is a great location and the schools are good. Maintenance is awesome. They usually come when requested within 24 hours, extremely friendly and very clean. They even wear booties to protect the carpet. We had a leak in our bathroom that was caused my a lead upstairs. The staff held our hand through the process, put us up in a nice hotel and reimbursed us for all the meals. Our apartment was fixed in a very timely manner and left spotless after repairs. They even cleaned our carpets throughout the house. I would highly recommend both Sunscape and Lewis Apartments. We had had an excellent experience and plan to live here for at least a couple more years. I would like to mention, specifically, Jonell, Saba, Felicia and Tanya for all the great service!

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                                                femarcelin

                                                Resident 2011 - 2013

                                                4/13/2013

                                                Are you Serious!? This Place is GREAT! I have lived at Sunscape for 2 years now and this place is truly great. First let me say that I think the Staff is Fantastic. Even though the faces may change every once in a while they are always kind, greet you with smiles and very helpful! Every time I go in the Office Felicia is one of a Kind, Saba and Tanya are SOOO Helpful and take care of everything. Every time I need a Work order they come the same day and Bill the supervisor does it right the first time. The Service is great my place is great, and the rent is very reasonable for our area. My stay here has been nothing but everything I wanted. Thank you Sunscape.

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                                                  Jnmommy

                                                  Resident 2013

                                                  4/13/2013

                                                  I've been here since January 2013 and I really like it. My only complaint is the laundry room people leaving clothes in the washer and dryer all day so it makes it difficult to wash. The staff is friendly, theres always parking for friends, and the grounds are kept up very nice. I always tell my customers looking for some where to move about Sunscape and you cant beat the price :-)

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Amethyst - Downstairs

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $2,138

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Amethyst - Upstairs

                                                    1 Bed, 1 Bath | 700 sq. ft.

                                                    $2,153

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Sapphire - Upstairs

                                                    2 Beds, 1 Bath | 912 sq. ft.

                                                    $2,467

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    6

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.83 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $800. Rent: $40. Restrictions: $400 cat deposit, $800 dog deposit. Deposit is per pet, 2 pet maximum. Pet rent is $40 per month, per pet. $35 pet dna fee for dogs.. Pet Limit: 2. Comments: Breed restrictions apply.
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                                                    • Cats Allowed
                                                      Deposit: $800. Rent: $40. Restrictions: $400 cat deposit, $800 dog deposit. Deposit is per pet, 2 pet maximum. Pet rent is $40 per month, per pet. $35 pet dna fee for dogs.. Pet Limit: 2. Comments: Breed restrictions apply.
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                                                    Other
                                                    • Award Winning School District
                                                    • BBQ's
                                                    • Business Center
                                                    • Close To 10, 210 And 15 Freeways
                                                    • Clubhouse with Kitchen
                                                    • Convenient to Schools and Shopping
                                                    • Fitness Center
                                                    • Package Receiving Service
                                                    • Pet Friendly with Walkways
                                                    • Resident Activities
                                                    • Spa
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                                                    Leasing

                                                    Guided Tours and Virtual Tours are available at all of our Lewis Communities. Call to schedule a time to explore our community or tour virtually on your own time. Sunscape features 1 and 2 bedroom apartment homes that include fully equipped kitchens, private patio or balcony, walk-in closet, non-smoking buildings, 24 hour emergency maintenance and a 30-day move-in guarantee. Sunscape offers apartment homes, within a beautiful foothill setting in the prestigious area of Alta Loma in Rancho Cucamonga. Community features include a pool, spa, clubhouse with full kitchen, 24 hour fitness center, two tennis courts, play area, laundry rooms and more. Sunscape apartment homes offer a variety of floor plans and amenities that meet a wide range of tastes and needs. Join the fun in a spacious, comfortable apartment community surrounded by the numerous conveniences of Alta Loma such as shopping, dining, entertainment, walking trails and parks. Finally, Sunscape is conveniently located near Victoria Gardens lifestyle center. It just doesn't get any better than this.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Lewis Management Corp

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 49 number of votes by renters, Sunscape West Apartments is currently rated 3.9 out of 5 stars.
                                                    Sunscape West Apartments is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Sunscape West Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Sunscape West Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Sunscape West Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Sunscape West Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Sunscape West Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.83 days to their community reviews in the past year.
                                                    Lewis Management Corp
                                                    Dogs Allowed
                                                    Deposit: $800
                                                    Rent: $40
                                                    Restrictions: $400 cat deposit, $800 dog deposit. Deposit is per pet, 2 pet maximum. Pet rent is $40 per month, per pet. $35 pet dna fee for dogs.
                                                    Pet Limit: 2
                                                    Comments: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: $800
                                                    Rent: $40
                                                    Restrictions: $400 cat deposit, $800 dog deposit. Deposit is per pet, 2 pet maximum. Pet rent is $40 per month, per pet. $35 pet dna fee for dogs.
                                                    Pet Limit: 2
                                                    Comments: Breed restrictions apply.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Sunscape West Apartments

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    Sunscape West Apartments is a 700 - 935 sq. ft. apartment in Alta Loma in zip code 91701. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,138. Nearby cities include Rancho Cucamonga, Upland, Ontario, Montclair, and Fontana.

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