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Waterstone Alta Loma

9600 19th St, Alta Loma, CA 91737
9600 19th St, Alta Loma, CA 91737

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Waterstone Alta Loma

 
 
 
 
 
 

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Ratings & Reviews (28 Reviews)

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fraijoiv • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2017
I just singed my second year lease. very quiet and clean, I have my own parking space it helps a lot on those days I work late. pet friendly a plus. schools a very close for my child to walk to school.Miss Julie and her management/maintenance… See More
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markstowell • Prospective Resident Visited 2015
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2015
So my wife and I filed a complaint with the Better Business Bureau regarding this property. We were disqualified to rent here since we have more than 5 people in our family. Come to find out that the maintenance staff that works and lives here has… See More
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andyanonymous • Resident 2015
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Maintenance
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Office Staff
05/21/2015
I agree. This place can't even follow their own rules. The maintenance guy Robert has more people living in his apartment here on site than is allowed by California Law. The manager Jennifer Davis likes to get drunk at resident functions. This place pretty much just… See More
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michellemint • Prospective Resident Visited 2015
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Maintenance
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Safety
Grounds
Office Staff
04/29/2015
We walked in to get information on possibly renting an apartment. While we were seated and waiting in the big office, the lady in the small office (I am guessing she was the manager) was on her cell phone at her desk and we could hear… See More
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Waterstone Alta Loma Manager

05/12/2015

Hello Michellemint, Thank you for feedback regarding our community. We make every effort to provide an excellent customer service experience for all of our customers, and I'm truly sorry to hear that you did not receive that. I would really appreciate the opportunity to apologize to you directly. Please call me at your earliest convenience: (909) 285-1404. Thank you again for your feedback, I look forward to hearing from you. Sincerely, Jennifer Davis

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2015
Bad complex. Maintenance starts jobs then goes away for days. Probably not their fault, Stephanie takes maintenance requests on little post its that get lost. Garbage overflows the dumpster for weeks. When I was there neighbors moved in-and-out every six months. There's a reason. Check Zillow.… See More
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Resident 2014 - 2015
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01/07/2015
Lived here for almost a year and this place is really nice except that the staff doesn't enforce the policies too well. It bothers me that my friends were told that they couldn't get an apartment here because they had more than the maximum number of… See More
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Resident 2014
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2014
BE SMART, SPEND A FEW MORE DOLLARS and JUST SAY NO TO RENTING AT WATERSTONE APTS IN Alta Loma (Rancho Cucamonga)! If you want to come home to no parking, no working heat or a/c and a managing company that only cares about collecting your rent… See More
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Waterstone Alta Loma Manager

10/31/2014

Thank you for your recent review of Waterstone Alta Loma. Feedback from all of our residents is vitally important to us. We make every effort to provide the best possible living experience for our residents, and I'm sorry to hear you are not pleased with our community. As to your concern about people digging in the trash, we do have a service that comes daily to sweep the dumpster areas and pick up any items that are too big for Burrtec trash company to take. I appreciate you being proactive by calling the fire department for us; your fast reaction may have prevented an even larger incident to occur. In regard to your A/C or heaters, please contact the rental office, and we will schedule a work order request. If you like to discuss any further concerns with me, you may contact me either via phone or in person. I can be reached at: ( 909) 989-2925 or by email at: [email protected]

a13mam • Resident 2011 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2014
Been here at waterstone for a few years and i love it. Stephanie. Is the leasing office is great, very friendly and always availsbe to help you. The maintenance staff is good, always on top of my request usualyy same day or next. I like the… See More
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Waterstone Alta Loma Manager

09/29/2014

Thank you for your review of Waterstone Alta Loma. Our team appreciates your feedback and hopes you continue to enjoy your residency at Waterstsone Alta Loma. Sincerely, Jennifer Davis

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2014
Want to move in with a black widow in your closet or spider webs throughout your kitchen and also get a FREE HIGH off the WEED the neighbors smoke everyday outside there home and in their car than WATERSTONE is the PLACE to CALL HOME! From… See More
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Waterstone Alta Loma Manager

10/01/2014

Thank you for your feedback. We make every effort to provide the best possible living experience for our residents, and I'm sorry to hear you're not pleased with our community. I am not sure if you are aware but we do offer pest control services for our residents at no extra cost, if you are still experiencing spiders please let us know and we will send them over. This is the first I've heard of any illegal drug use in our community. We are actively involved with the crime free housing program and appreciate this feed back as we will definitely be in contact with the Rancho Cucamonga Police department. I would appreciate the opportunity to meet with you and discuss this further (confidentially) so that I can pass along more information to the authorities about this; it will not be tolerated. As for the BBQs we do check them daily to insure that there is always propane and our groundskeeper does clean them daily. They do get a lot of use during the summer months, so we will check them more frequently throughout the day to ensure they are clean at all times. Employees are prohibited from drinking during work hours or at resident events, so when we are able to meet I would like to get more information from you about that as well. I will not allow any unprofessional behavior from our team. I look forward to speaking with you at your convenience so that we can work to resolve the concerns you've mentioned. I am here Monday - Friday 9:00 a.m to 6:00 p.m. and can be reached at 909-989-2925 & [email protected] Sincerely, Jennifer Davis Community Director

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2014
They are unprofessinal never clean pool you are wasting your money renting a home here the grills never work and you cant have your own grill children have no freedom they have to play in the tennis court and only little kids can play on the… See More
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commit2rent • Resident 2012 - 2014
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2014
I moved from New York 2 years ago, and had the good fortune of finding Waterstone Apartments because of an impressive recommendation from an ongoing tenant. I can honestly say that I would not consider any other location. The grounds are beautifully maintained with breathtaking attention… See More
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Waterstone Alta Loma Manager

02/28/2014

Thank you [email protected], for your positive feedback. We are pleased to hear your kind words about your experience with Stefanie. At Waterstone Alta Loma our team strives to provide you with the best living experience possible. Please feel free to stop by the office if you need anything. Sincerely, Waterstone Alta Loma Staff

sofias • Resident 2014
Rating Breakdown
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Maintenance
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Safety
Grounds
Office Staff
01/25/2014
We moved to Waterstone Alta Loma about 3 years ago and we are very happy we choose the right place! When I was looking for apartments , I was looking for a nice place in a nice area and with friendly staff. Stephanie make us feel… See More
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Waterstone Alta Loma Manager

02/26/2014

Thank you for your review! We appreciate you sharing your experience with us; our team is always interested in feedback from our residents. Its our main goal to provide you with the best living experience possible. I'm happy to hear that you're enjoy living at Waterstone. As usually, if you need anything our doors are always open. Thank you and have a great day! Team Waterstone

mozartjupiter • Resident 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/24/2013
We will agree with other comments that office persons Stephanie and Sylvia are very nice. However, for us, their niceness does not overcome the aggrevation of actually living day by day in Waterstone. Even though it looks nice,Not a peaceful environment. Not good if you are… See More
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Resident 2010 - 2013
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/07/2013
The staff is hardly ever in the office during their scheduled office hours, and when they have the 'we'll be back at 3pm' and they haven't been there all day is really annoying when trying to pick up a package. The new management lady has a… See More
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pammicak • Resident 2013
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Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2013
This is my first time renting in nearly 30 yrs I was a little nervus, but Stefanie was so heart warming and put all my fears to rest Stefanie and Sylvia are both very helpful and quick to asist with any questions problems I love my… See More
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Resident 2012 - 2013
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Maintenance
Neighborhood
Safety
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Office Staff
01/12/2013
These apartments are kept clean and the staff is wonderful. I rented here a few months ago and was helped by the manager Silvia who is a very pleasant, knowledgeable, and professional person. After she took me on a tour, I decided to rent here and… See More
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Resident 2010 - 2012
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11/03/2012
Waterstone is a nice community to live at. The community has great events for the residents.I moved here about 2 years ago. My neighbors are so nice and friendly. The girls in the office are great, always smiling and helpful whenever I go into the office.… See More
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azdocotto • Resident 2008
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/20/2008
I have lived in these apartments now for several months, all under Waterstone. I find the office staff very polite and receptive to issues, and the maintenance service is usually the same day. The grounds are very well-kept. The apartments are rather old, but clean and… See More
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Resident 2007
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11/26/2007
My family moved here in March 2007. I fell in love with the manager the first second I met her. She was so nice to us. It's such a warm atomphere. The landscaping here is great. It's a peaceful place. I feel safe here. My neighbors… See More
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Resident 2004 - 2007
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Safety
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Office Staff
11/01/2007
I've lived here for two and a half years and loved it until a new company bought them out and the new people are rude, lazy and don't care about anything but money. So what they painted and installed washers and dryers, they are raising my… See More
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Resident 2004 - 2006
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Office Staff
06/09/2006
This property has changed so much in the last 6 months. They have new office staff, and they are awsome. They now work 7 days a week, and they are so sweet.They keep the property so clean, and it is so quiet and peaceful here. They… See More
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Resident 2002 - 2004
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08/06/2004
Well, they do have a manager that is only here 2 days a week and is very fake. The leasing agent, well to put it nicely.....if youre not white forget it. She definitly treats people as if she is better then them. Customer service is very… See More
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Resident 2004
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08/02/2004
I would have to say that I feel completely safe here. The management staff is friendly and happy. I am a single mother and feel at ease and comfortable here. Where I am at the noise level is very minimal. <br><br>As with every complex there are… See More
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Resident 2004
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01/27/2004
WE CAME HERE TO TAKE A LOOK, IT ISN´T IN THAT GREAT OF CONDITION BUT WE WAITED OUTSIDE WHILE THE LEASING CONSULTANT SHOWED SOMEONE ELSE AN APARTMENT, WE WERE OUTSIDE FOR 25-30 MIN, NOBODY HELPED US AND THE DOORS WERE LOCKED, FINALLY THE MAIN. MAN CAME… See More
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mestevens • Resident 2003
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10/26/2003
I CANT STAND LIVING HERE. THE MANAGEMENT IS RUDE AND EXTREMELY NOSY....THEY CONCERNED ABOUT THE TENANTS END OF THE BARGAIN BUT FLAKE ON THEIR OWN END IN NUMEROUS WAYS. <br>PARKING SHOULD BE ENFORCED BUT VISITORS CONSTANTLY PARK IN TENANTS ASSIGNED SPACES AND ARE NOT TOWED OR… See More
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 Updated Review
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Manager

 
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Features & Amenities

Parking

  • Covered Parking
  • Shared Garage

General

  • Community Center
  • Gym
  • Hot Tub
  • Pool

Pets

  • Dogs Allowed
    Comments: Breed Restritctions No more than 45lbs
  • Cats Allowed
    Comments: Breed Restritctions No more than 45lbs

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,235

  • SQ. FT.

    637

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,570

  • SQ. FT.

    1,024

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,625

  • SQ. FT.

    889

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Each of our spacious one- and two-bedroom homes feature thoughtfully designed open floor plans encompassing a washer and dryer, dishwasher, vaulted ceilings with ceiling fan, central heating and air conditioning, walk-in closet, and patio or balcony. With a park-like setting against beautiful mountain views, our tranquil community also includes a resort-style pool and spa area, an illuminated sports court, state-of-the-art fitness center, and a modernized business center with wifi. Our friendly management team and staff awaits your arrival-- call us to schedule a tour today, and elevate your lifestyle at Waterstone Alta Loma!

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How easy is it to find guest parking?

Anonymous · March, 19 2018
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Frequently Asked

What is the pet policy at Waterstone Alta Loma?
Dogs Allowed
Comments: Breed Restritctions No more than 45lbs
Cats Allowed
Comments: Breed Restritctions No more than 45lbs

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths


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Waterstone Alta Loma is a 637 - 1,024 sqft apartment in Alta Loma in zip code 91737. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,235 - $1,625. Nearby cities include Rancho Cucamonga, Upland, Ontario, Montclair, and Claremont. 91737, 91701, 91701, 91784, and 91730 are nearby zip codes.

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Waterstone Alta Loma

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Management Photos (6)

  • (Manager photo uploaded on 02/26/2014) Image of Waterstone Alta Loma in Alta Loma, CA
  • (Manager photo uploaded on 02/26/2014) Image of Waterstone Alta Loma in Alta Loma, CA
  • (Manager photo uploaded on 02/26/2014) Image of Waterstone Alta Loma in Alta Loma, CA
  • (Manager photo uploaded on 02/26/2014) Image of Waterstone Alta Loma in Alta Loma, CA
  • (Manager photo uploaded on 02/26/2014) Image of Waterstone Alta Loma in Alta Loma, CA
  • (Manager photo uploaded on 02/26/2014) Image of Waterstone Alta Loma in Alta Loma, CA

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