Review History for anonymous

Echo 116


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anonymous

Resident 2019

5/22/2019

In the morning, I called the office to fix it because I couldn't cook because the kitchen sink was clogged but nobody came so I called the office at 2 p.m. and didn't answer it, and left a message a few times, so I called the supervisor at night, but He didn't get any messages from her .I don't know why. She is very rude and uncomportable. Also 2days ago i needed invoice So i went Office to get copy. As you know it takes 5 min to pronto. But she said come next i went Office next day she didn,t do nothing. I protests. She said it takes 5 min to ,,,,,,,, Why she,s doing like chus. I have a plan to live one more tera. But i charge my mind,,,too tired.
    Manager

    6/10/2019

    Echo 116
    Dear valued resident, We're sorry that you feel disappointed by our management and maintenance teams. We truly value you as our resident and want to do whatever we can do resolve your concern. Did you know that we provide an online resident portal through our website that allows our residents to enter service requests 24 hours a day (to be addressed as soon as possible)? This way, you don't have to call or visit the office. Please be assured that we are committed to addressing any and all resident concerns. We hope you'll stop into the office or give us a call at 714-533-2941 to allow us an opportunity to restore your confidence in our community here at Echo 116. Thank you.

    Review 2 out of 10

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    Echo 116

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