Resident · 2017
My apartment was renovated right before I moved in! It has new carpets and appliances. Very nice! Being on the second floor with no apartment above is great too! Especially with an attached single car garage! The gas log fireplace puts out enough heat to warm the whole apartment without using the furnace! I really like to come home on a stormy night; turn off the lights; turn on the fire; and look out at the lite up swimming pool. It's a very relaxing atmosphere and view! Because the weather got cold, there were a few critters wanting to make a home under my kitchen sink. So I put in a work order on the web sight; and literally in a matter of minutes I had the maintenance person knocking on my door with some glue traps at the ready! The traps did catch the mice that night; So I, again, put in a work order the next day; and again maintenance came by and took away the traps with in an hour of my work order being submitted. Maintenance didn't stop with just placing down traps; they inspected places the critters could have gotten in and replaced the rubber seal on the bottom of my garage door. I am very impressed with the level of customer service provided by everyone that works at Cross Pointe!
Cross Pointe Apartments Manager
Hi, the entire Cross Pointe team would like to thank you for your feedback! The satisfaction level of every resident is our number one priority and we strive to elevate the everyday for our residents. Let us know if there is anything that we can do in the future for you. You can contact me at [email protected] or call at (925) 755-4141. Thank You, Brittany Johnson Community Manager